{"id":2968353,"url":"https://alion.io/job/goop-vice-president-operations","title":"Vice President, Operations","company":{"id":8210,"name":"GOOP","domain":"goop.com","url":"https://alion.io/company/goop","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Communications","role_family":"Communications","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Santa Monica, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":200000,"max":250000,"currency":"USD","period":"year","gross":null,"usd_annual":250000},"salary_estimate":null,"experience_years_min":15,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T23:32:16Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-22T06:39:48Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About The Company\ngoop is a lifestyle platform dedicated to exploration, curation, and groundbreaking conversation. From its award-winning beauty and fashion lines to its expansive editorial lens, goop invites women to embrace the process of becoming, and to discover deep joy in the pursuit of pleasure, beauty, and growth in all phases of life.\nGwyneth Paltrow began goop in the fall of 2008 as a weekly newsletter. It has expanded into a beauty, fashion, and food business that’s also known for its products, curation, podcast, TV shows, live events, and retail stores.\nCulturally, results are the common language here - clear goals, clear numbers, a visible line from contribution to outcome. AI is native to the way the team works, in every function, which raises the bar on what a small group can accomplish. Authority sits with the work: your scope is defined, and inside it you have real decision rights that we expect you to use. Founder mode is not a phase we are in; it is how the company is built.\nAbout You \nYou are a strategic, performance driven leader who has scaled omnichannel brands, has deep experience working with 3PLs, contract manufacturers, and global supply chains. You are energized by building high-performing teams that balance creativity with operational rigor. You excel at tackling problems, driving continuous improvement and working cross functionally to fuel growth.\nAbout The Role\nThe VP, Operations leads the company’s Operations function, driving the development and execution of the operational strategy to deliver strong performance and scalable growth. This role oversees Goop’s end-to-end supply chain, production, planning, fulfillment, logistics, and overall operational performance across verticals. This role may also have initial oversight over the company’s product development function on an interim basis. Key responsibilities include shaping and executing the operational strategy, overseeing demand and inventory planning, managing supply chain execution, driving efficient fulfillment across all channels, and owning COGS and ops-driven financial results.\nResponsibilities include:\nOperations Leadership\nBuild and execute a long-term operational strategy that aligns with company growth goals, supports new product launches, and enables efficient omnichannel distribution\nBuild, lead and mentor a high-performing team\nEstablish a culture of accountability, excellence, and continuous improvement\nSupply Chain & Production\nOversee all sourcing, procurement, and production activities with co-manufacturers & suppliers, ensuring quality, performance, and on-time delivery.\nOwn supplier strategy, negotiation, and relationships, including risk mitigation and contingency planning.\nPursue continuous margin improvement opportunities, lead time reduction and quality improvement initiatives\nEnsure compliance with product safety, quality, and regulatory guidelines\nPlanning \nLead demand, supply, and inventory planning across DTC, wholesale, and retail channels to ensure product availability and alignment with business objectives.\nDevelop and manage demand forecasts, inventory strategies, and supply plans in partnership with Finance and cross-functional teams.\nOptimize inventory levels, improve forecast accuracy, and minimize excess and obsolete inventory while supporting revenue growth.\nOversee planning processes to ensure operational readiness for new product launches, seasonal demand, and evolving business needs.\nLogistics & Fulfillment\nManage all aspects of 3PL partnerships, including contract negotiation, SLA adherence, KPI reporting, cost management and continuous improvement initiatives\nEnsure world-class fulfillment and customer experience across DTC, wholesale, and retail distribution channels\nOversee inbound and outbound logistics, including freight, customs, and transportation carrier performance\nOptimize transportation costs, delivery speed, and service levels.\nCross-Functional Collaboration\nWork closely with the executive team to support operational readiness for company milestones and revenue goals.\nCollaborate with cross-functional counterparts to enable seamless launch of new products\nSupport the enterprise-wide performance and optimization of Goop’s ERP by partnering on system & process optimization, troubleshooting and training & documentation in collaboration with the Finance and Technology teams\nFinancial Performance\nDrive financial performance by managing P&L, cost-reduction initiatives, and operational KPIs\nOwn COGS management, driving initiatives that improve margin while maintaining quality and brand experience\nPartner with Finance to develop accurate financial forecasts and budgets\nQualifications & Experience\nExperience: 15+ years of progressive experience in supply chain, logistics, or operations management, preferably within the beauty, skincare, personal care, fashion and/or luxury CPG industries. Demonstrated experience managing operations and performance with 3PL partners to ensure service-level compliance, efficiency and cost optimization.\nLeadership: Minimum of 5+ years in a senior leadership role, with a proven track record of leading teams and driving cross-functionally influence\nTechnical Skills: Strong experience with ERP systems, advanced planning systems, and data and analytics platforms\nEducation: Bachelor’s or Master’s degree in Supply Chain, Operations Management, Business, or a related field.\nSkills: Strong analytical capabilities, financial acumen (COGS, P&L), and experience with , DTC, wholesale and retail distribution. \nFAQ \nCompensation: $200,000 - $250,000 DOE. This is a full-time, exempt role. The actual base salary will depend on numerous factors such as: experience, training, knowledge and skills, and if the location of the job changes.\nBenefits: Generous health benefits package, fertility benefits and paid parental leave. \nPerks: “goopcation” paid company summer break, generous goop discounts, special offers with brand partners, access to custom lifestyle resources and events, and a beautiful workspace in Santa Monica. \nWork Philosophy: At goop we believe that creativity, innovation and camaraderie are essential to our business, our culture and our employee’s growth and development. With our Hybrid Work Policy, we are committed to promoting collaboration, productivity and employee well-being by maximizing the benefits of both in-person and remote work. We are in office Tuesdays and Thursdays at our Santa Monica office.\ngoop is an Equal Opportunity Employer. goop does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. All information provided by the applicant is collected, stored and processed in accordance with the terms of our CCPA Notice for Job Candidates. 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