{"id":267374,"url":"https://alion.io/job/gopuff-operations-supervisor","title":"Operations Supervisor","company":{"id":3517,"name":"Gopuff","domain":"gopuff.com","url":"https://alion.io/company/gopuff","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"D","score":43,"open_postings":778,"ghost_share":0.868,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":175,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":81000,"period":"year","method":"role_country_seniority_unknown","sample_n":690},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-08-04T06:46:44Z","employer_posted_date":"2026-08-04","last_verified_at":"2026-10-14T07:00:35Z","board_verified":true,"closed_at":null,"days_open":71,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":70},"description":"Overview: Gopuff is looking for a Operations Supervisorto join the Operations team. Directly reporting to a Site Leader, Operations Supervisor play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. The Operations Supervisorrole is a core part of the store leadership team with responsibility to ensure order accuracy and fast, efficient delivery to our customers.\nCustomers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.\nYou will be responsible for leading the team during your shift:\nLeading - showing the warehouse team how it’s done, leading by example and being responsible for that shift. Training new team members and being confident on process and product\nPicking and packing - accurately pick and pack items on a per order basis for dispatch to customers\nDrivers and riders: be the point of contact for drivers on shift and work with them to ensure a slick delivery experience\nIssue resolution: Contact customer for substituted or out-of-stock items\nGoods in/out: Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolving discrepancies\nStock management: Put away products to inventory locations and conduct cycle counts to minimise out-of-stock products. Manage waste and compliance and our partnership with TooGoodToGo\n Warehouse management: keep the warehouse clean, organized and a space you can be proud of\nAbout You:\nYou have experience working in a restaurant, dark store, retail or warehouse environment\nGeneral working knowledge of basic web-based software applications (e.g. Microsoft Office, Google G-Suite)\nStrong work ethic, punctual, responsible and honest\nMust thrive in fast-paced environments\nEffective communication skills\nOrganised, team-oriented, positive attitude and helpful\nFlexible and available during peak hours (5pm - 4:30am)\nBenefits:\nHoliday Pay + Sick Pay\nCareer growth opportunities\nPerformance appraisal","description_format":"text","description_chars":2158,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Delivery","Online Groceries"],"lifecycle":[{"event":"open","at":"2026-09-05T12:29:09Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.552,"p_room":0.72,"age_days":70,"expected_fill_days":175,"reasons":["conf:4","stale_co","velocity","win:mid","crowd:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/gopuff-operations-supervisor","json_url":"https://alion.io/job/gopuff-operations-supervisor.json","meta":{"generated_at":"2026-10-14T08:59:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9822,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3517},"rest":"https://alion.io/mcp/rest/get_company?id=3517"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgopuff-operations-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgopuff-operations-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgopuff-operations-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gopuff-operations-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgopuff-operations-supervisor"}]}