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Salary
$97k – $237k per year (Estimated)
Location
In office (Dallas)
Seniority
Staff · 6+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Gopuff is an instant commerce enterprise that delivers daily essentials, groceries, over-the-counter medication, snacks, and household products directly to consumers. The platform utilizes a network of local micro-fulfillment centers to process and ship orders in minutes through its mobile application and website. Headquartered in Philadelphia, Pennsylvania, it operates across hundreds of cities in the United States and Europe to offer on-demand convenience retail.

What We Offer

  • Medical/Dental/Vision Insurance (for full-time employees)
  • 401(k) Retirement Savings Plan
  • 25% employee discount & FAM Membership
  • Vacation and Sick Time for eligible employees
  • EAP through AllOne Health (formerly Carebridge)

Responsibilities:

  • Plans, directs, and is accountable for all facility operations including, deliveries, inventory, equipment, and systems
  • Drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
  • Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved
  • Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports
  • Implementing and monitoring Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews
  • Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records
  • Teach and train your site leadership in controlling expenses and labor to ensure expenses adhere to the budget and sales volume
  • Create and implement plans to improve the financial performance of the facility

Qualifications:

  • 6+ years of experience with a fast-paced environment and leading a workforce of employees.
  • Retail, grocery, military, restaurant or equivalent experience
  • Bachelor’s degree, preferred
  • Strong written and verbal communication skills
  • Strong skills with conflict resolution
  • Strong skills with team development and engagement
  • Ability to lead in an ever-changing environment
  • Proven track record of being a change agent with improving processes and efficiencies
  • Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business
  • Ability to stand, bend, reach and walk during shifts
  • Ability to lift up to 49 pounds
  • Professional fluency in Spanish, preferred
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