{"id":1444916,"url":"https://alion.io/job/gosoft-technical-support-system-database","title":"Technical Support (System & Database)","company":{"id":3813430,"name":"Gosoft","domain":"gosoft.co.th","url":"https://alion.io/company/gosoft-co-th","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nonthaburi, Thailand"],"countries":["TH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":19000,"period":"year","method":"role_country_seniority_unknown","sample_n":18},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CentOS Stream","optional":false},{"name":"Datadog","optional":false},{"name":"Dynatrace","optional":false},{"name":"GCP","optional":false},{"name":"Linux","optional":false},{"name":"MS SQL","optional":false},{"name":"MySQL","optional":false},{"name":"Oracle","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Red Hat","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false},{"name":"CI/CD","optional":true},{"name":"Docker","optional":true},{"name":"Incident Management","optional":true},{"name":"ITIL","optional":true},{"name":"Kubernetes","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-09-29T05:33:03Z","employer_posted_date":null,"last_verified_at":"2026-09-29T05:33:03Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Description: Provide Level 2/3 technical support for incidents related to infrastructure, databases, and system operations.\n\nPerform database administration (DBA) tasks such as backup/restore, performance tuning, patching, and monitoring.\n\nSupport system administration including OS configuration (Windows/Linux), server patching, and user access management.\n\nCollaborate with Development and SRE teams to troubleshoot and resolve production issues.\n\nDocument operational procedures and create runbooks for recurring support tasks.\n\nParticipate in on-call rotation for critical production support.\n\nEnsure compliance with IT security and audit requirements.\n\nQualifications.\n\nBachelor's degree in Computer Science, Computer Engineering, Information Technology, or related field.\n\n1-3 years of experience in System Administration, Database Administration, or Infrastructure Support.\n\nDatabases: Oracle, MS SQL Server, PostgreSQL, MySQL (backup, tuning, monitoring).\n\nOperating Systems: Windows Server, Linux (CentOS/RedHat).\n\nMonitoring Tools: Datadog, Dynatrace, or equivalent.\n\nCloud Platforms (AWS, Azure, GCP) - basic knowledge is a plus.\n\nStrong analytical and troubleshooting skills in production environments.\n\nUnderstanding of ITIL/Incident Management process.\n\nNice-to-Have Skills.\n\nExperience with shell scripting or Python for automation.\n\nFamiliarity with Kubernetes, Docker, or CI/CD pipelines.\n\nKnowledge of high availability, clustering, and replication for databases.\n\nIT certifications (AWS, Microsoft, Oracle, RedHat, ITIL) will be an advantage.\n\nWhat We Offer.\n\nOpportunity to support large-scale enterprise and retail systems.\n\nCareer path towards System Engineer, SRE, or Cloud Engineer roles.\n\nTraining and certification support in Cloud, DevOps, and Database technologies.\n\nCompetitive salary, benefits, and professional growth.\n\nBe part of the Top Retail Tech Company in Southeast Asia.\nJob skills required: Windows Server, Database Administration, System Administration, Automation, Postgre SQL\nJob skills preferred: Oracle, Red Hat, Docker, DevOps, Kubernetes","description_format":"text","description_chars":2084,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-29T06:18:10Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":15,"reasons":["seen:0","win:early","comp:junior"],"computed_at":"2026-09-30T03:46:03Z"},"pay":null,"html_url":"https://alion.io/job/gosoft-technical-support-system-database","json_url":"https://alion.io/job/gosoft-technical-support-system-database.json","meta":{"generated_at":"2026-09-30T03:46:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2608,"day_limit":5000,"remaining_today":2392,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}