{"id":3605306,"url":"https://alion.io/job/goto-group-central-planner-and-process-control-manager","title":"Central Planner and Process Control Manager","company":{"id":208,"name":"GoTo Group","domain":"gotocompany.com","url":"https://alion.io/company/goto-group","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":88,"open_postings":40,"ghost_share":0.125,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":80,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tangerang, Indonesia"],"countries":["ID"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Design Controls","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-02T07:31:49Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-04T01:27:11Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":1},"description":"About the Role\n\nAs Central Planning & Process Control Manager at RAB, you’ll own two connected parts of our driver rental operation. The first is how we plan it: the right vehicles, drivers and people in the right place at the right time. The second is how we control it: clear processes, reliable data, and deviations caught before they turn into losses. You’ll turn demand signals, fleet data and team capacity into one operating plan. You’ll also build the process and control framework that makes sure the plan is carried out correctly, from driver onboarding and vehicle deployment to payments, support and collection. You’ll lead a small team of planners and Process Controllers, and your work directly drives fleet utilization, activation targets and leakage reduction across thousands of drivers in Jabodetabek. You’ll work closely with Business Operations leadership, Acquisition/Onboarding, Driver Support, Vehicle Ops, Fleet Partners, Finance/Collection, and the internal tools (RABOS) team.\nWhat you will do\nCentral Planning\nBuild and own the weekly and monthly operating plan: driver activation targets, vehicle allocation across pools and partners, and frontline team capacity.\n\nForecast vehicle supply (incoming units, migrations, returns, units in service or repair) against driver demand, and flag gaps early.\n\nPlan vehicle deployment and redeployment to maximize utilization and minimize idle days, including handover, service and return schedules.\n\nRun the planning cadence (weekly planning meetings, plan vs. actual tracking) and run scenario analyses to support management decisions.\n\nProcess & Control\nOwn RAB’s process and control framework: the end-to-end process map, a clear owner and source of truth for each step, and SOPs built into RABOS and FMS rather than left as static documents.\n\nDesign control points and KPIs (utilization, idle vehicle days, activation vs. target, SLA, ticket aging, reconciliation gaps, no-show rates) and report on them through dashboards.\n\nLead investigations of process deviations and losses (e.g. unreconciled payments, mis-routed tickets, idle or mis-allocated vehicles) and drive corrective actions to closure.\n\nRun periodic process audits and data reconciliations between operational systems and finance records.\n\nLeadership & Change\nLead, coach and develop a team of planners and Process Controllers.\n\nWork with product/tech to automate planning inputs, allocation rules, controls and access rights inside our tools.\n\nGovern process and plan changes: lead rollouts (training, communication to teams and drivers) and run post-launch reviews.\n\nWhat you will need\n5+ years of experience in operations planning, supply/demand or fleet planning, business process improvement, operations excellence, or audit, with at least 2 years leading a team.\n\nHands-on experience in both planning (forecasting, capacity and allocation) and process control (SOPs, process mapping, audits and reconciliation).\n\nStrong data skills: advanced spreadsheets (pivot, lookup, forecasting models, reconciliation); SQL or BI tools are a strong plus.\n\nStructured problem-solving: able to turn messy, multi-source data into a simple plan, find the root causes of deviations, and push practical, tool-based fixes.\n\nStrong stakeholder management: able to influence leadership, partners and frontline teams, and to make trade-off calls with incomplete data.\n\nExperience in rental, fleet, mobility, logistics or high-volume operations is a plus.\n\nFluent in Bahasa Indonesia and good working English; based in or able to work in Tangerang - Ciater.","description_format":"text","description_chars":3576,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Indonesian","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Chemical Engineering","Transportation & Logistics","Marketplaces","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-11-02T11:34:23Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":80,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/goto-group-central-planner-and-process-control-manager","json_url":"https://alion.io/job/goto-group-central-planner-and-process-control-manager.json","meta":{"generated_at":"2026-11-04T03:00:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4600,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":208},"rest":"https://alion.io/mcp/rest/get_company?id=208"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgoto-group-central-planner-and-process-control-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgoto-group-central-planner-and-process-control-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgoto-group-central-planner-and-process-control-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/goto-group-central-planner-and-process-control-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgoto-group-central-planner-and-process-control-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3605306}},{"tool":"search_jobs","arguments":{"company":"gotocompany.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3605306},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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