{"id":680743,"url":"https://alion.io/job/govdash-account-manager","title":"Account Manager","company":{"id":3633,"name":"GovDash","domain":"govdash.com","url":"https://alion.io/company/govdash","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":80000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Teams","optional":false}],"status":"live","first_seen_at":"2026-09-09T16:59:07Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-10-13T15:31:37Z","board_verified":true,"closed_at":null,"days_open":34,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":34},"description":"GovDash helps businesses win and deliver government contracts that advance American interests.\nOur AI platform is a single, secure, workflow-driven system for the full contracting lifecycle, from opportunity discovery and capture through proposal execution, award, and post-award operations.\nIn 2025 alone, GovDash customers won more than $5B in government contracts. We’ve raised $42M to move faster on product and scale GovDash nationwide.\nThe Role\nOur Account Management team has a unique mission to help make government contractors more successful in their pursuits using GovDash.\nGovDash is being rapidly adopted by companies across the country to redefine how their capture, proposal and contract teams go after opportunities. GovDash assists government contractors with capture, proposal development, contract management and more, all in one place. As an Account Manager, you will own the customer relationship after conversion. You will build relationships with the people using GovDash every day and keep them engaged so they get more out of the platform over time. You will carry the number for renewal and growth across your book.\nWhat You'll Do\nBecome a product expert across our entire platform and understand how GovDash can be used to run workflows across capture, proposal development and contract management.\n\nTake handoff of newly converted accounts from Onboarding and build relationships across each one, from daily users to executive sponsors.\n\nOwn renewals across your book, surfacing risks early and making the case for value well before the renewal date.\n\nIdentify and close expansion as teams, use cases, and contract volume grows.\n\nMonitor adoption and act on it, including account level training when teams add users, change workflows, or pick up new features.\n\nDrive upsell into your accounts, including credits and new modules, as teams take on more of the capture and proposal lifecycle in GovDash.\n\nHave multiple customer sessions per today, held through Microsoft Teams to train, and help customers run workflows live, assist with migration efforts, and answer questions.\n\nRun regular business reviews that tie GovDash to customer success criteria, ensuring they get value from GovDash.\n\nShare feedback and issues from customer calls with product and engineering teams, creating and managing tickets.\n\nMaintain and update accurate records in CRM.\n\nYou Might Thrive Here If You:\nThrive in ambiguity and work autonomously.\n\nHave exceptional organizational skills.\n\nWhat We're Looking For\n2+ years in account management, customer success, another post sale role at a software company, or equivalent experience in another customer facing role.\n\n2+ years of proposal development and capture experience.\n\nA track record of owning renewals and finding expansion inside an existing book of business.\n\nFamiliar with government contracting, our products, and the problems they solve for our customers.\n\nStrong analytical mindset. You are comfortable reading usage data to understand account health and create action plans.\n\nFantastic communication and interpersonal skills with the ability to explain complex concepts in a simple way.\n\nThe ability to operate with high horsepower, be adept at frequent context switching and working on multiple customer accounts at once, and ruthless prioritization.\n\nNice to Have\nPrior experience in startups.\n\nExposure to technical domains like AI or SaaS\n\nPrior experience in GovCon.\n\nHands-on experience using AI tools to automate or enhance workflows\n\nWhat We Offer:\n$80,000-$100,000 annualized salary based on experience\n\nPerformance based commission plan\n\nEquity in a fast growing start up\n\nHealth, dental, vision insurance\n\n401K & company match\n\nPaid time off and holidays\n\nA collaborative and supportive team culture\n\nFlexible remote work arrangements","description_format":"text","description_chars":3815,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["LLM & Generative AI","Sales Enablement","Digital Government","Document AI"],"lifecycle":[{"event":"open","at":"2026-09-10T23:27:28Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.818,"p_room":0.9,"age_days":33,"expected_fill_days":95,"reasons":["conf:1","win:mid","comp:junior"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":100000,"is_top_pay":true},"html_url":"https://alion.io/job/govdash-account-manager","json_url":"https://alion.io/job/govdash-account-manager.json","meta":{"generated_at":"2026-10-13T18:37:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28548,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3633},"rest":"https://alion.io/mcp/rest/get_company?id=3633"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgovdash-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgovdash-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgovdash-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/govdash-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgovdash-account-manager"}]}