Senior / Software Engineer (Developer Productivity Platforms), Core Engineering Products

GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.  

At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round. 

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!  

Learn more about GovTech at tech.gov.sg. 

[What you will be working on] 

We are seeking a skilled and passionate Engineer to design, build, and operate a Whole-of-Government (WoG) developer productivity platforms.

You will work across CI/CD Tools (GitLab), Cloud (AWS), Orchestration Tools (Kubernetes EKS), and Infra-As-Code (Terraform) to create a secure, scalable, and developer-friendly platform.

This role requires strong software engineering fundamentals, systems thinking, and a passion for automation and platform excellence.

Platform Design, Build & Operations

• Architect, implement, and operate platform components across CI/CD Tools (GitLab), Cloud (AWS), Orchestration Tools (Kubernetes EKS), and Infra-As-Code (Terraform).
• Build reliable, scalable, and secure services that power the Runtime platforms (CStack, Airbase).
• Continuously improve platform performance, cost efficiency, and operational robustness.

Developer Experience & Productivity

• Design and build workflows, tooling, and paved paths that enable tenants to deploy and operate applications quickly, safely, and consistently.
• Champion automation and self-service capabilities to minimise friction for application teams.

Automation & Toil Elimination

• Identify operational bottlenecks and repetitive tasks; build automation via CI/CD, Infrastructure-as-Code, and controllers/operators.
• Partner with other engineers in the team to enable highly-automated, low-touch operations.

Observability & System Health

• Implement and maintain comprehensive observability (logs, metrics, traces, alerts) aligned with the Four Golden Signals.
• Build automation for proactive health checks, anomaly detection, and self-healing where practical.

Production Support & Incident Management

• Participate in on-call rotations; respond to incidents to minimise MTTR.
• Lead or contribute to post-incident reviews, drive actionable follow-ups, and improve platform resilience.

Security & Compliance

• Embed security into every layer of the platform through secure defaults, policy enforcement, vulnerability scanning, and AWS/K8s best practices.
• Collaborate with security teams to meet regulatory and compliance requirements.

Performance, Optimisation & Reliability

• Diagnose and resolve performance bottlenecks across the stack (AWS, Kubernetes, workloads, networking).
• Define, measure, and improve KPIs such as MTTR, error rates, SLO compliance, and cost efficiency.

Strategic Tenant Engagement

• Act as a technical advisor for tenants on containerisation, CI/CD, and cloud-native deployment best practices.
• Participate in architecture reviews and guide tenants toward stable, secure, and scalable patterns.

Knowledge Sharing & Documentation

• Maintain high-quality documentation, runbooks, playbooks, and architecture diagrams.
• Ensure operational and onboarding processes are well-understood across the team.

Continuous Learning & Innovation

• Stay current with the latest in cloud-native, Kubernetes, GitLab, and AWS ecosystems.
• Propose new approaches, technologies, and improvements that enhance platform capabilities.

[What we are looking for] 

Core Technical Skills

• Degree or diploma in Computer Science, Engineering, or relevant experience.
• Proven experience as a DevOps / Platform / SRE engineer working in cloud-native environments.
• Strong understanding of AWS, Kubernetes (especially EKS), container orchestration, and cloud operations.
• Proficiency with IaC tools (Terraform preferred) and cloud integrations (e.g., AWS Load Balancers, Secrets Manager).
• Ability to troubleshoot complex issues across distributed systems, containers, and underlying infrastructure.
• Hands-on experience with Kubernetes tooling: Helm, Kustomize, kubectl, ecosystem APIs.
• Experience managing databases (e.g., PostgreSQL, or cloud-managed equivalents), including backup/restore processes, snapshot automation, recovery testing, and ensuring data durability.
• Good software engineering fundamentals with ability to write production-grade code in Go, TypeScript, or Python.
• Understanding of how web applications work (Go, Python, React/NextJS).
• Familiarity with automated testing (unit, integration, end-to-end) for tools and automation you build.
• Experience with GitOps/CI/CD tools (GitLab CI/CD, ArgoCD).
• Experience with observability systems (Prometheus, Grafana, ELK/Elastic Stack) and SLO design.
• Strong understanding of networking, security, and storage in both AWS and Kubernetes contexts.

Preferred Skills

• Certified Kubernetes Administrator (CKA) or CKAD.
• Experience building Kubernetes operators/controllers in Go.
• Experience with service mesh technologies.
• Experience with chaos engineering or large-scale reliability testing.

Soft Skills

• Proactive in identifying problems and proposing practical, strategic solutions.
• Excellent analytical and problem-solving skills.
• Clear and concise communicator who can work with developers, security teams, and tenant engineering groups.
• Calm and effective under pressure, especially during incidents.
• Adaptable, curious, and continuously learning.
• Customer-focused and capable of providing actionable, empathetic technical guidance.
• Leadership or mentoring experience is a plus.

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.

We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers