{"id":686899,"url":"https://alion.io/job/govividly-solutions-architect","title":"Solutions Architect","company":{"id":685169,"name":"Vividly","domain":"govividly.com","url":"https://alion.io/company/govividly","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":127000,"max_usd":238000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":411},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Gmail","optional":false},{"name":"Machine Learning","optional":false},{"name":"QuickBooks","optional":false}],"status":"live","first_seen_at":"2026-09-05T16:48:39Z","employer_posted_date":"2026-09-05","last_verified_at":"2026-10-30T23:19:11Z","board_verified":true,"closed_at":null,"days_open":55,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":55},"description":"Vividly is the leading modern trade promotion management (TPM) solution built by and for the consumer packaged goods industry. From campaign creation to deductions management and promotion measurement, we help brands manage every element of trade spend. With our easy-to-use platform and industry-leading experience, we pride ourselves on our ability to bring businesses to the next level.\nNot familiar with trade promotion spend? That’s OK. Most people aren’t. It’s an $8 trillion dollar problem that is ripe for disruption by an innovative SaaS startup. In order to grow, consumer packaged goods (CPG) brands spend 20% of their topline revenue to get into retailers and promote their products within those retailers. The problem is that today 70% of those promotions are not ROI positive. This is because ROI is hard to track. The industry operates on emails, pdfs, and xls spreadsheets. At Vividly, we’re solving this massive problem with exciting tactics including AI, Machine Learning, and Fintech and adding value to everyone in the chain. Some of our customers include brands you may use and love - Liquid Death, Amy’s, and Perfect Snacks.\nWe’re looking for a Solutions Architect who can bridge the gap between what our customers need to accomplish and how Vividly should be designed to support them.\nThis role is ideal for someone who enjoys understanding complex business processes, challenging the status quo, and turning customer requirements into scalable future-state solutions. You’ll work across business processes, accounting workflows, data, integrations, and Vividly configuration to ensure our customers are set up correctly from the beginning.\nThe Solutions Architect is a critical part of our customer onboarding experience. You’ll help preserve continuity from Sales through Implementation, ensure requirements are understood before teams begin building, and keep multiple implementation work streams aligned around one cohesive solution.\nWhat You'll Achieve\nAs a Solutions Architect, you’ll become an expert in Vividly, CPG trade workflows, customer business processes, ERP ecosystems, and how our different solutions come together.\nYou’ll engage early in the customer journey to understand what was sold, why the customer purchased Vividly, and what outcomes they expect to achieve. Following Closed Won, you’ll lead Solution Alignment to validate requirements, future-state workflows, technical dependencies, assumptions, and implementation scope before execution begins.\nYou’ll design solutions across areas such as Trade Promotion Management, Deduction Management, Cash Application, accruals, forecasting, revenue data, master data, file retrieval, and ERP integrations. You won't personally configure every workflow or build every integration. Instead, you'll create the solution blueprint that enables Implementation, Integrations, Managed Services, and Customer Success to execute successfully.\nThroughout onboarding, you’ll remain the owner of solution integrity, helping resolve ambiguity, evaluate changes, and ensure individual work streams don't make decisions that compromise the overall customer solution.\nBeyond individual implementations, you’ll identify recurring patterns, process gaps, and opportunities to standardize how Vividly designs and delivers solutions so that onboarding becomes increasingly faster, more predictable, and scalable.\nIn This Role, You'll Help The Team:\nReview pre-sales discovery, commitments, requirements, and proposed solutions to ensure continuity from Sales into onboarding.\nLead customer Solution Alignment sessions to validate business objectives, requirements, workflows, dependencies, assumptions, and success criteria.\nUnderstand customers' current-state processes and design scalable future-state workflows using Vividly.\nTranslate customer requirements into clear solution designs that Implementation, Integrations, Managed Services, and Customer Success can execute against.\nDesign solutions across trade planning, deductions, Cash Application, accruals, forecasting, reporting, pricing, customer/product hierarchies, revenue, and related workflows.\nUnderstand how Vividly fits within the customer's broader ecosystem, including ERP systems, banks, retailer/distributor data, syndicated data, and other business systems.\nPartner with Integration Solutions Engineering to define integration requirements, data flows, system dependencies, cadence, and technical constraints.\nPartner with Managed Services to define document retrieval, deduction, and operational requirements.\nDefine clear requirements and acceptance criteria before configuration or development begins.\nIdentify potential implementation risks, dependencies, scope gaps, and product limitations early enough to prevent downstream rework.\nMaintain clear documentation of solution decisions, workflows, requirements, assumptions, and dependencies.\nProvide Implementation with an actionable blueprint for portal configuration and customer setup.\nRemain engaged throughout onboarding to answer design questions and resolve ambiguity without taking over day-to-day project management.\nEvaluate new requirements discovered during implementation and determine whether they represent configuration changes, integration requirements, product gaps, or changes in scope.\nSupport change-order and re-scoping conversations when customer requirements materially differ from the approved solution.\nParticipate in critical implementation checkpoints, design reviews, UAT, and go-live readiness when solution validation is required.\nPartner with Product and Engineering on recurring customer requirements, product gaps, and opportunities to improve Vividly's capabilities.\nHelp establish reusable solution patterns, implementation standards, discovery frameworks, and best practices that reduce customization and accelerate onboarding.\nEnsure critical solution context transfers cleanly to Customer Success so customers don't lose continuity after go-live.\nYou May Be A Good Fit For The Role If You:\nHave 4+ years of experience in Solution Architecture, Solutions Consulting, Implementation Consulting, Business Systems, ERP consulting, CPG technology, or a similar customer-facing role.\nHave experience understanding complex business processes and translating them into scalable system or workflow designs.\nCan move comfortably between business requirements and technical conversations without needing to personally engineer every solution.\nUnderstand financial or operational workflows such as deductions, accounts receivable, accruals, revenue, forecasting, reconciliation, or accounting.\nHave experience with ERP systems such as NetSuite, SAP, Microsoft Dynamics, Sage, QuickBooks, or similar platforms.\nUnderstand integration concepts including APIs, data flows, field mappings, master data, authentication, and system dependencies.\nCan facilitate complex conversations involving Accounting, Finance, Sales, Operations, IT, and executive stakeholders.\nAre comfortable challenging existing processes and recommending a better future-state approach rather than simply recreating what a customer does today.\nCan distinguish between a business requirement, configuration requirement, integration requirement, product gap, and scope change.\nHave strong documentation skills and can turn ambiguous conversations into clear requirements and decisions.\nAre comfortable working directly with customers and establishing credibility as a trusted advisor.\nCan manage ambiguity, make sound decisions with incomplete information, and know when additional expertise is required.\nLearn quickly and can develop expertise across new products, workflows, ERP systems, and customer use cases.\nAre highly organized and capable of maintaining context across multiple complex customer implementations.\nAre comfortable operating in a fast-paced startup environment where processes are evolving and you'll help improve them.\nHave strong judgment, executive presence, and communication skills.\nWant to have a foundational impact on how a growing SaaS organization delivers complex customer solutions.\nExperience with CPG, Trade Promotion Management, Deduction Management, Cash Application, Sales Finance, or CPG accounting is strongly preferred, but we would also consider candidates with strong solution architecture experience in adjacent financial or operational SaaS environments who demonstrate the ability to learn the industry quickly.\nHow You'll Work\nYou’ll work closely with Solutions Engineering, Implementation, Integrations, Managed Services, Customer Success, Product, and Engineering.\nOur operating model is built around a simple principle: Solutions Engineering determines how Vividly can solve the customer's problem. Solution Architecture defines how that solution should operate. Our delivery teams make it happen.\nYou'll typically enter the customer journey during late-stage solutioning or immediately following Closed Won. Your first responsibility is to establish Solution Alignment, ensuring the customer's objectives, workflows, scope, requirements, and technical dependencies are understood before teams begin execution.\nFrom there:\nImplementation owns the project plan, customer coordination, configuration, milestones, and overall execution.\nIntegration Solutions Engineering determines how systems connect and owns the technical integration workstream.\nManaged Services establishes and operates applicable retrieval and managed workflows.\nCustomer Success owns adoption, value realization, and the long-term customer relationship.\nYou own the integrity of the solution across those workstreams.\nThere will naturally be overlap. We expect Solutions Architects to understand enough about configuration, integrations, accounting, and customer operations to make informed recommendations and identify when something isn't working. At the same time, you won't be expected to personally manage every project task, configure every customer environment, or build every integration.\nThe goal is to give customers one cohesive solution rather than a collection of disconnected workstreams, while giving our delivery teams the clarity they need to execute quickly and confidently.\nWhat Success Looks Like\nYou'll know you're succeeding when:\nCustomers don't have to restart discovery after Closed Won.\nSolution Alignment identifies material requirements and risks before configuration or integration work begins.\nDelivery teams understand exactly what they're building and why.\nFewer requirements are discovered late in implementation.\nRework and mid-implementation scope changes decrease.\nPortal, Integration, and Managed Services workstreams remain aligned to one solution.\nCustomers are guided toward scalable Vividly best practices rather than unnecessarily recreating legacy processes.\nImplementation timelines become shorter and more predictable.\nCustomer Success receives clear context on the solution, customer objectives, and operating model at handoff.\nCustomers reach value faster because Vividly was designed correctly from the beginning.\nWhy Choose Vividly?\nA modern, remote-first workplace\nWe are committed to succeeding as a fully remote team, empowering you with the flexibility to thrive, no commute required. Every Vividly team member receives a stipend upon hire to help create a comfortable, productive home office.\nVividly days off & flexible PTO\nFor most USA holidays that fall on a Monday or Friday, we turn it into a 4 day weekend! Vividly also offers Flexible Time Off (and we really mean it) to help prevent burn out and fuel creativity.\nCompetitive Benefits\nHealthcare, Dental and Vision - We cover 100% of your monthly premiums and 50% of all dependents\n401(k) - With a 3% employer contribution\nWeekly $20 Sharebite Meal Stipend - For every meal you purchase, they donate a meal through Feeding America! \nMonthly $50 Wellness Reimbursement\nMonthly $200 Remote Work Stipend \nCommitment to our values - The Vividly Code\nKind Ambition -We push boundarie...","description_format":"text","description_chars":13761,"description_truncated":true,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible time off","Home office"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Marketing Automation","Retail & Pricing Analytics"],"lifecycle":[{"event":"open","at":"2026-09-11T00:27:04Z"}],"visa":[],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.687,"p_room":0.55,"age_days":54,"expected_fill_days":41,"reasons":["conf:0","win:tail"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/govividly-solutions-architect","json_url":"https://alion.io/job/govividly-solutions-architect.json","meta":{"generated_at":"2026-10-31T02:54:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4109,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685169},"rest":"https://alion.io/mcp/rest/get_company?id=685169"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgovividly-solutions-architect"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgovividly-solutions-architect"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgovividly-solutions-architect"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/govividly-solutions-architect\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgovividly-solutions-architect"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":686899}},{"tool":"search_jobs","arguments":{"company":"govividly.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":686899},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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