{"id":830664,"url":"https://alion.io/job/govx-risk-mitigation-associate-fraud","title":"Risk Mitigation Associate - Fraud","company":{"id":674219,"name":"GOVX","domain":"govx.com","url":"https://alion.io/company/govx","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["La Vergne, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":23,"currency":"USD","period":"hour","gross":null,"usd_annual":46000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-16T19:40:22Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-11-06T09:49:53Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":20},"description":"The Risk Mitigation Associate - Fraud is a full-time position responsible for supporting GOVX’s efforts to prevent fraudulent activity, promote customer satisfaction through financial transaction processing, and minimize related financial losses. This role reports to the Risk Mitigation Manager and works closely with Member Services.\nKEY RESPONSIBILITIES\nReview: Orders flagged by automated fraud prevention systems; investigate account details, verify information via phone/email, and confirm or cancel orders. \nAssist: Verify customer data and account history to prevent refund delays and mitigate fraud. Investigate: Potential violations of Terms of Use and educate customers to ensure compliance. \nIdentify: Trends and communicate findings across departments to improve fraud prevention processes. \nSupport: Investigate, analyze, and resolve chargeback cases; gather documentation to dispute unsupported claims. \nRequirements\nEducation/Experience: Associate’s degree (Bachelor’s preferred) and 1+ years in e-commerce fraud or risk management.\nTechnical Proficiency:\nERP: NetSuite or similar software. \nCRM: ServiceNow or similar enterprise level software \nPayments: Braintree and PayPal environments. \nSkills: Strong analytical, organizational, and problem-solving abilities; capable of prioritizing in a fast-paced environment.\nAttributes:\nAbility to perform well in a highly dynamic, diverse, and rapidly changing environment. \nCandidates with prior GOVX experience must have proven performance in these areas. \nWork Environment:\nThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This role occasionally must lift and carry office equipment. Occasional evening, night, and weekend shifts are required during peak season (e.g. Black Friday)\nPhysical - This is a sedentary role.\nMental - Problem solving, making decisions, interpreting data, organizing, and reading/write.\nReasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\nSupervisory Responsibilities: None\nTravel Requirements: None\nOther duties:\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities, and activities may change at any time with or without notice.\nPay Range: $20.00 - $23.00 /hr.\nBenefits\nPaid Time Off, Paid Sick Leave, Paid Holidays\n401(k) plan with discretionary match available\nMedical, Dental, Vision, and Life Insurance\nFlexible Spending Account (FSA), Health Savings Account (HSA)\nVoluntary benefits including Critical Illness, Group Accident, Short Term Disability and Voluntary Life\nEmployee Referral Program\nDiscounts on the GOVX website","description_format":"text","description_chars":2853,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["E-commerce Platforms"],"lifecycle":[{"event":"open","at":"2026-09-12T16:26:57Z"},{"event":"close","at":"2026-09-21T21:25:35Z"},{"event":"reopen","at":"2026-10-16T15:17:38Z"}],"visa":[],"liveness":{"score":72,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.802,"p_room":0.9,"age_days":20,"expected_fill_days":40,"reasons":["conf:0","win:mid"],"computed_at":"2026-11-06T05:58:05Z"},"pay":{"stated_usd_annual":46000,"is_top_pay":false},"html_url":"https://alion.io/job/govx-risk-mitigation-associate-fraud","json_url":"https://alion.io/job/govx-risk-mitigation-associate-fraud.json","meta":{"generated_at":"2026-11-06T10:43:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19379,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":674219},"rest":"https://alion.io/mcp/rest/get_company?id=674219"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgovx-risk-mitigation-associate-fraud"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgovx-risk-mitigation-associate-fraud"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgovx-risk-mitigation-associate-fraud"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/govx-risk-mitigation-associate-fraud\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgovx-risk-mitigation-associate-fraud"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":830664}},{"tool":"search_jobs","arguments":{"company":"govx.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":830664},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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