{"id":268414,"url":"https://alion.io/job/grab-associate-driver-acquisition-2","title":"Associate, Driver Acquisition","company":{"id":158,"name":"Grab","domain":"grab.com","url":"https://alion.io/company/grab","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":47,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ho Chi Minh City, Vietnam"],"countries":["VN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":5500,"max_usd":11000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":10652},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-08-25T04:15:19Z","employer_posted_date":"2026-08-25","last_verified_at":"2026-10-23T08:18:43Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":59},"description":"About Grab and Our Workplace\nGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.\n We're looking for an enthusiastic and relationship-focused Associate, Driver Acquisition to join our growing team in Ho Chi Minh City, Vietnam. In this role, you will be the face of our driver recruitment efforts, delivering exceptional service and driving acquisition through meaningful interactions with potential drivers. You will be responsible for creating a welcoming experience for prospective drivers, showcasing the benefits of our platform, and helping them understand exactly how they can succeed with us. If you're passionate about sales, enjoy working with people, and thrive in a dynamic, fast-paced environment, we'd love to hear from you.\n**Responsibilities:**\nGreet prospective drivers warmly and provide friendly, attentive service throughout all recruitment interactions and meetings\nDemonstrate comprehensive knowledge of driver opportunities and platform benefits, communicating features and value propositions effectively to prospects\nQualify leads and assess driver suitability based on company standards, ensuring a good fit for both parties\nConduct outreach calls, meetings, and presentations with enthusiasm and professionalism to educate prospects about partnership opportunities\nAchieve individual and team acquisition targets through proactive prospecting and meaningful driver engagement\nAddress driver inquiries, concerns, and objections with empathy and professionalism, working toward satisfactory resolutions and successful conversions\nGuide drivers through the onboarding process with clear communication, ensuring all documentation and requirements are completed accurately and efficiently\nBuild and maintain strong relationships with new drivers to encourage long-term platform engagement and repeat business\nBuild and maintain a robust pipeline of prospective drivers using CRM tools and sales tracking systems with organized, detailed records\nCollaborate with operations and support teams to address driver concerns and ensure a smooth, positive onboarding experience\nAnalyze acquisition metrics and provide regular reports on performance, conversion rates, and market insights to support continuous improvement\nIdentify market trends and opportunities for driver acquisition in the HCMC region and stay current with industry developments\nFollow all company policies, procedures, and compliance guidelines consistently\nParticipate in training sessions and team meetings to stay current with platform updates, promotions, and best practices\n 1-2 years of proven customer service experience in a retail, sales, or driver recruitment environment\nStrong verbal and written communication skills with the ability to engage and connect with diverse prospects\nExcellent interpersonal skills and a genuine passion for helping others succeed\nDemonstrated ability to manage time effectively and prioritize multiple tasks in a fast-paced environment\nProficiency with point-of-sale systems, CRM software, and basic computer skills including Microsoft Office Suite\nExperience with cash handling and accuracy in financial transactions\nProven track record of meeting or exceeding acquisition targets and sales goals\nStrong negotiation and persuasion skills with a problem-solving mindset focused on customer satisfaction\nAbility to adapt to changing priorities and work independently as well as part of a team\nBilingual capabilities in English and Vietnamese (preferred)\nProfessional appearance and demeanor with a positive attitude and customer-centric approach\nStrong organizational and time management skills\nFamiliarity with the transportation, logistics, or ride-sharing industry is preferred\nKnowledge of the Ho Chi Minh City market and local driver landscape is a plus\nFlexibility to work retail hours, including evenings and weekends as needed\nLife at Grab\nWe care about your well-being at Grab, here are some of the global benefits we offer:\nWe have your back with Term Life Insurance and comprehensive Medical Insurance.\nWith GrabFlex, create a benefits package that suits your needs and aspirations.\nCelebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave\nWe have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.\nBalancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours\nWhat We Stand For at Grab\nWe are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.","description_format":"text","description_chars":5370,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Health insurance","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Transportation & Logistics","Ride Hailing"],"lifecycle":[{"event":"open","at":"2026-09-05T12:31:52Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.336,"p_room":0.28,"age_days":59,"expected_fill_days":29,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/grab-associate-driver-acquisition-2","json_url":"https://alion.io/job/grab-associate-driver-acquisition-2.json","meta":{"generated_at":"2026-10-23T11:13:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17041,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":158},"rest":"https://alion.io/mcp/rest/get_company?id=158"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgrab-associate-driver-acquisition-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgrab-associate-driver-acquisition-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgrab-associate-driver-acquisition-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/grab-associate-driver-acquisition-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgrab-associate-driver-acquisition-2"}]}