Associate, Growth & Business Operations, Transport

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Growth & Business Operations team oversees and grows the Singapore Mobility business (e.g., JustGrab, GrabCar, GrabCar Premium). This includes formulating and implementing strategy around demand (passengers), supply (driver-partners), pricing and marketplace, while also undertaking product rollouts and special projects.

Get to Know the Role

You will report to the Manager, Growth & Business Operations. We are looking for someone possessing structured problem-solving and project management skills to join the team. Projects managed by the team often involve analysis using large datasets and deriving insights to formulate high-impact solutions.

The role will be onsite and based in the One North office.

The Critical Tasks You Will Perform

• Support planning and analysis of high-impact strategic plans. This includes conducting research and data analysis, such as demand, supply, and pricing. Additionally, it involves identifying issues and solutions to optimize for business objectives, including revenue and profit growth, as well as service health.
• Provide project management support for strategic plans, involving skills such as project planning and coordination, communication and stakeholder management
• Work in a team to solve business-critical issues through rigorous analysis utilising basic SQL / Python and AI tools, big picture thinking with consideration for operational detail
• Implement initiatives with attention to cross-functional requirements, collaborating with teams across Product, Regional Mobility Strategy, Partner Operations, Marketing / Comms, Public Affairs etc.

What Essential Skills You Will Need

• Academic track record with a bachelor's degree in Business, Economics, Finance, Management or a related field
• 1 or more years of experience in Consulting, Tech, Strategy, Project Management roles (especially in tech companies / start ups)
• Proficient in data analysis using Excel, with readiness to pick up SQL and Python.
• Experience translating complex data analysis into actionable business strategies and present them through tools like PowerPoint.
• Track record of quickly identifying root causes of problems, and work with a multidisciplinary team to propose creative solutions
• Proven project management, stakeholder management, and cross-functional collaboration skills. Must be highly adaptable and able to pivot quickly between strategic planning and tactical execution.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.