{"id":4063219,"url":"https://alion.io/job/grab-intern-driver-operations","title":"Intern, Driver Operations","company":{"id":158,"name":"Grab","domain":"grab.com","url":"https://alion.io/company/grab","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":57,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-11T09:51:22Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T09:59:51Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About Grab and Our Workplace\nGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.\n Get to Know the Team\nThe Partner Acquisition team supports the driver- and fleet-partner network that enables Grab's mobility services in Singapore. We work with driver-partners, fleet partners, vendors, and internal teams across onboarding, activation, engagement, and operational readiness. Our work supports passenger services across Grab's mobility portfolio, including premium offerings such as Business First Class rides.\nGet to Know the Role\nAs a Driver Operations Intern, you will support driver recruitment, onboarding and daily operations across assigned portfolios, with Business First Class rides as your initial focus. This is an operations-heavy role, centered on hands-on execution. You will work directly with driver and fleet partners, and internal teams to maintain operational readiness. You will also support time-sensitive activities, and use portfolio data to inform operational decisions. If you enjoy solving operational problems and improving how work gets done, we encourage you to apply.\nYou will report to the Manager, Partner Acquisition and coordinate task execution with temporary or business process outsourcing (BPO) staff. This full-time internship runs from January to May 2027. You will gain practical experience in partner operations, data-informed execution, and operational project coordination.\nThe Critical Tasks You Will Perform\nYou will coordinate driver- and fleet-partner onboarding, activation, and operational readiness across assigned portfolios, engage partners to clarify requirements, resolve routine issues, and document follow-up actions.\nYou will pull, validate, clean, reconcile, and analyse portfolio data from approved dashboards, spreadsheets (can perform complex functions) , and internal systems. Then, you will present updates on trends, gaps, causes, risks, and recommended actions.\nYou will monitor daily booking allocation and driver readiness for Business First Class rides, coordinating reminders, training, partner communications, and post-incident follow-up.\nYou will coordinate shift handovers and provide task-specific guidance to temporary or BPO staff to support execution.\nYou will use AI and digital tools to improve data analysis, reporting, documentation, and recurring workflows.\n What Essential Skills You Will Need\nYou will engage drivers, fleet partners, and internal stakeholders, resolve routine issues, and document follow-up actions.\nYou will have demonstrated the ability to extract data from dashboards, spreadsheets, or internal data tools to support operational decisions.\nYou will have working knowledge of Google Sheets or Microsoft Excel, including lookups, pivot tables, filtering, data validation, and basic data reconciliation.\nYou will analyse operational data, identify trends and causes, and translate findings into practical recommendations and clear management presentations.\nYou are experienced in balancing multiple tasks simultaneously, coordinate follow-ups, and communicate blockers promptly.\nYou will have experience in event planning, event coordination or staffing.\nYou will have experience using AI tools to support data analysis, reporting, documentation, or workflow improvement.\n Life at Grab\nWe care about your well-being at Grab, here are some of the global benefits we offer our Interns:\nComprehensive Medical Insurance: We got you covered with medical insurance plans.\nLeave Entitlement: Enjoy a range of leave options including Annual Leave, Medical Leave, and Hospitalization Leave.\nFlexible Work Arrangements: Benefit from a flexible work schedule that allows you to balance your academic commitments and personal life.\nCommunity Involvement: Get involved in community service through Love-all-Serve-all (LASA) programs.\nBalancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours\nWhat We Stand For At Grab\nWe are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique","description_format":"text","description_chars":4773,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Annual leave","Flexible schedule","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Delivery","Ride Hailing","Digital Banks & Neobanks"],"lifecycle":[{"event":"open","at":"2026-11-11T09:59:51Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":30,"reasons":["conf:1","win:early","comp:junior,brand"],"computed_at":"2026-11-11T11:38:51Z"},"pay":null,"html_url":"https://alion.io/job/grab-intern-driver-operations","json_url":"https://alion.io/job/grab-intern-driver-operations.json","meta":{"generated_at":"2026-11-11T11:38:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20479,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":158},"rest":"https://alion.io/mcp/rest/get_company?id=158"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgrab-intern-driver-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgrab-intern-driver-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgrab-intern-driver-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/grab-intern-driver-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgrab-intern-driver-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4063219}},{"tool":"search_jobs","arguments":{"company":"grab.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4063219},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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