{"id":268496,"url":"https://alion.io/job/grab-operations-automation-specialist","title":"Operations Automation Specialist","company":{"id":158,"name":"Grab","domain":"grab.com","url":"https://alion.io/company/grab","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":46,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Petaling Jaya, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9000,"max_usd":22000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1025},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"SQL","optional":false},{"name":"Claude Code","optional":true},{"name":"Cursor","optional":true},{"name":"OpenAI Codex","optional":true}],"status":"live","first_seen_at":"2026-08-13T09:00:12Z","employer_posted_date":"2026-08-13","last_verified_at":"2026-09-24T22:03:14Z","board_verified":true,"closed_at":null,"days_open":42,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":42},"description":"About Grab and Our Workplace\nGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.\n Get to Know the Team\nThe Business Intelligence & Operations Solution (BIOS) team supports Malaysian Operations across two functions: the Business Intelligence arm delivers dashboards and analytics to surface insights that guide operational decisions, while the Operations Solution arm builds automation solutions and streamlines processes to drive efficiency.\nTogether, we equip the operations team with the tools and data they need to move faster and work smarter.\nGet to Know the Role\nYou will report to the Team Lead of the Business Intelligence & Operations Solution team. You will design, build and maintain automation solutions and pipelines that Malaysian Operations relies on to run efficiently. The solutions involve streamlining workflows and ensuring data flows seamlessly into the tools you build.This role is based onsite at our Petaling Jaya office.\nYou will own end-to-end solution delivery: from scoping workflow bottlenecks with stakeholders to writing the scripts, integrating systems, and ensuring long-term adoption in the field. You'll deepen your expertise across solution architecture and the application of AI tools to real operational challenges.If you enjoy turning messy operational problems into clean, scalable solutions, this role is for you.\nThe Critical Tasks You Will Perform\nAnalyze existing operational processes to identify inefficiencies and areas for improvement.\nMap operational workflows and write custom scripts to connect systems and automate manual tasks to enhance operational efficiency\nUtilize Python to automate repetitive tasks and processes, ensuring solutions are robust, scalable, and maintainable.\nWrite optimized SQL queries to fetch, transform, and feed operational data directly into scripts and automated workflows.\nDocument all operational processes, including design, development, and implementation phases.\nCreate comprehensive user guides and technical documentation to support the deployment and maintenance of solutions.\nWork closely with stakeholders within MY Operations to understand their needs and develop tailored solutions.\nProvide ongoing support and troubleshooting for existing solutions.\n What Essential Skills You Will Need\nThe Must-Haves\nPractical understanding of REST APIs, Webhooks, JSON handling, and connecting disparate tools programmatically.\nBachelor's degree in a quantitative or technical field such as Mathematics, Science, Engineering, or a related discipline.\nAt least 1 year of professional experience in Python programming, with the ability to build robust, scalable, and maintainable solutions.\nYou have experience engaging with AI tools and emerging technologies to enhance productivity, improve workflows, and contribute new ideas.\nWorking knowledge in SQL for data extraction and management.\nThe Nice-to-Haves\nExperience with Codex, Claude Code, Cursor or any AI coding tool.\nFamiliarity with version control, APIs, Webhooks, Scripting, System Integration, workflow automation platforms or building lightweight web apps/internal tools\n Life at Grab\nWe care about your well-being at Grab, here are some of the global benefits we offer:\nWe have your back with Term Life Insurance and comprehensive Medical Insurance.\nWith GrabFlex, create a benefits package that suits your needs and aspirations.\nCelebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave\nWe have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.\nBalancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours\nWhat We Stand For At Grab\nWe are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.","description_format":"text","description_chars":4583,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Health insurance","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Transportation & Logistics","Ride Hailing"],"lifecycle":[{"event":"open","at":"2026-09-05T12:31:52Z"}],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.381,"p_room":0.36,"age_days":41,"expected_fill_days":26,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/grab-operations-automation-specialist","json_url":"https://alion.io/job/grab-operations-automation-specialist.json","meta":{"generated_at":"2026-09-24T22:25:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":639,"day_limit":5000,"remaining_today":4361,"minute_limit":60,"resets_at":"2026-09-25T00:00:00Z"}}}