{"id":1898095,"url":"https://alion.io/job/grab-senior-map-operations-specialist","title":"Senior Map Operations Specialist","company":{"id":158,"name":"Grab","domain":"grab.com","url":"https://alion.io/company/grab","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":43,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ho Chi Minh City, Vietnam"],"countries":["VN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14000,"max_usd":32000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3836},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false}],"status":"live","first_seen_at":"2026-10-05T08:31:26Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-14T04:49:00Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Grab is Southeast Asia's leading superapp across deliveries, mobility and digital financial services. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we use technology and Al to solve real problems for people, partners and communities across the region. Oul purpose is grounded in driving Southeast Asia forward by creating economic empowerment for everyone with heart, hunger, honour, and humility.\n In this role, you will manage map operations projects from planning through execution, quality monitoring, and outcome review. You will combine project management experience with map data knowledge to prioritize work, coordinate internal teams and partners, and turn real-world feedback into actionable improvements.\nThe Critical Tasks You Will Perform\nPlan and coordinate map operations projects from request intake and scope definition through timelines, resourcing, risk management, delivery, and close-out.\nMonitor the quality and freshness of POI, road, route, geofence, venue, and navigation-related data, ensuring work follows approved processes and data sources.\nConsolidate feedback from users, field activities, and internal stakeholders; validate and prioritize issues, then partner with Product, Engineering, or Data teams to drive resolution.\nCoordinate field data collection and vendor operations, including operational readiness, guidance, quality checks, and follow-up on issues.\nTrack project progress, backlog, service levels, productivity, and quality control results; identify root causes and recommend actions to improve quality and efficiency.\nStandardize SOPs and task-tracking processes; use AI tools and automation where appropriate to reduce repetitive work while protecting privacy and data quality.\n What Essential Skills You Will Need\nAt least 2 years of experience in project or operations management, including at least 1 years working with map data, geospatial data, or field data collection.\nExperience coordinating cross-functional projects and managing scope, timelines, resources, dependencies, and risks.\nAbility to analyze operational data, monitor KPIs, and use Google Sheets or Excel to maintain trackers, report progress, and identify issues.\nAbility to work effectively with cross-functional teams and partners; strong Vietnamese communication skills and working proficiency in English for regional collaboration.\nExperience using AI tools and emerging technologies to improve productivity, streamline workflows, and contribute new ideas.\nExperience coordinating vendors or field data collection programs.\nGood to Have\nUnderstanding of map data creation, updates, or quality review processes, such as those for POIs, roads, routes, venues, or geofences.\nExposure to road and navigation testing, map imagery, public transport, or indoor and venue mapping.\nExperience developing SOPs, quality control processes, or operational automation.\nKnowledge or certification in project management, GIS, geography, urban planning, or a related field.","description_format":"text","description_chars":3050,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Vietnamese","level":"Upper-Intermediate (B2)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Transportation & Logistics","Ride Hailing"],"lifecycle":[{"event":"open","at":"2026-10-05T09:23:03Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.599,"p_room":1,"age_days":8,"expected_fill_days":27,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/grab-senior-map-operations-specialist","json_url":"https://alion.io/job/grab-senior-map-operations-specialist.json","meta":{"generated_at":"2026-10-14T09:48:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11067,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":158},"rest":"https://alion.io/mcp/rest/get_company?id=158"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgrab-senior-map-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgrab-senior-map-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgrab-senior-map-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/grab-senior-map-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgrab-senior-map-operations-specialist"}]}