{"id":268593,"url":"https://alion.io/job/grab-team-lead-merchant-strategy","title":"Team Lead, Merchant Strategy","company":{"id":158,"name":"Grab","domain":"grab.com","url":"https://alion.io/company/grab","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":57,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bangkok, Thailand"],"countries":["TH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-07-15T05:07:16Z","employer_posted_date":"2026-07-15","last_verified_at":"2026-11-11T14:46:44Z","board_verified":true,"closed_at":null,"days_open":119,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":119},"description":"Life at Grab\nAt Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.\nGet To Know Our Team\nThe Merchant Strategy Team is looking for a teammate to join our young, motivated team on this rocketship. Our team operates with consumer-centricity and intense quantitative and analytical rigor. As a member of the team, you will serve as the core Strategic PMO and Analytical Lead, shaping the future of GrabFood's merchant ecosystem. You will head up our high-stakes merchant acquisition command center-translating complex data into structured project milestones, driving a rapidly expanding on-ground sales engine, and orchestrating multi-channel growth streams (digital ads, external networks, offline visibility, and trendy merchant defense).\n Job Description\nGet to know the role:\nDrive GrabFood's national merchant selection growth via end-to-end strategic project PMO, quantitative commercial design, and data-led operations.\nDirectly manage a team driving both scalable mass-acquisition engines and high-touch strategic merchant acquisition.\nOversee project execution, strict timeline tracking, clear milestone management, and data-backed performance optimization across all channels.\nPartner with Marketing, Sales Ops, Growth, and relevant stakeholders to optimize commercial levers and scale repeatable sales plans.\nThe day-to-day activities:\nEnd-to-End PMO: Lead cross-functional project sprints, establishing clear project charters, KPIs, and tracking mechanisms to scale acquisition channels.\nCommercial & Lead Modeling: Extract data to quantitatively optimize merchant pricing models, commission structures, and onboarding incentives to maximize conversion ROI.\nLead Prioritization: Turn scattered merchant datasets into hyper-targeted, structured lead pipelines to maximize the efficiency of our ground sales teams.\nOmnichannel Optimization: Apply analytical models to manage resource allocation across digital lead gen, external partner networks, and offline visibility collateral placement.\nPlaybook & Venture Testing: Standardize trendy merchant acquisition plans for the wider organization, and establish lean experimental frameworks to run validation tests for upcoming merchant product verticals.\n Qualifications:\n4+ years of experience with strong professional foundation within management consulting, a hyper-growth tech setting, or a similar high-velocity operational environment, paired with a proven track record of leading teams.\nStrong Project Management Frameworks: Proven expertise in structuring complicated problems into clear, execution-ready working plans and hitting strict timelines.\nAdvanced in Quantitative Experience: Capability to extract insights from raw data, build data-backed recommendations, and model commercial/funnel scenarios. SQL proficiency.\nPASSION in the F&B industry: from street food to casual café and restaurant to premium food to social sellers; from Bangkok to upcountry markets.\nStrong in Stakeholder Management.\n Life at Grab\nWe care about your well-being at Grab, here are some of the global benefits we offer:\nWe have your back with Term Life Insurance and comprehensive Medical Insurance.\nWith GrabFlex, create a benefits package that suits your needs and aspirations.\nCelebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave\nWe have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.\nBalancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours\nWhat We Stand For at Grab\nWe are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.","description_format":"text","description_chars":4352,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Health insurance","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Transportation & Logistics","Ride Hailing"],"lifecycle":[{"event":"open","at":"2026-09-05T12:31:52Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.326,"p_room":0.28,"age_days":119,"expected_fill_days":30,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/grab-team-lead-merchant-strategy","json_url":"https://alion.io/job/grab-team-lead-merchant-strategy.json","meta":{"generated_at":"2026-11-11T15:12:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28321,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":158},"rest":"https://alion.io/mcp/rest/get_company?id=158"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgrab-team-lead-merchant-strategy"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgrab-team-lead-merchant-strategy"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgrab-team-lead-merchant-strategy"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/grab-team-lead-merchant-strategy\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgrab-team-lead-merchant-strategy"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":268593}},{"tool":"search_jobs","arguments":{"company":"grab.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":268593},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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