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Salary
≈ $16k – $37k per year (Estimated)
Location
In office (Gurgaon)
Seniority
Senior · 7+ years exp

First seen by Alion on Aug 26, 2026.

Overview
Company
Impact
Profile match
Grackle Business Solutions is an Indian IT services company that supplies software engineering and consulting talent across mainframe, embedded software, Power Platform, data science and full stack development. Roles are based in Bengaluru, Kochi, Pune, Chennai and Gurgaon and cover system design, application development and maintenance. The company is headquartered in Bengaluru, India.

Position Summary :

We are looking for a Senior ServiceNow Developer to design, build, and maintain applications on the ServiceNow platform. The ideal candidate has hands-on experience delivering at least 12 full ServiceNow projects independently, from requirement gathering to deployment, and can work with minimal supervision.

Key Responsibilities :

- Design, develop, and customize applications and workflows on the ServiceNow platform.

- Build and maintain business rules, client scripts, UI policies, UI actions, ACLs, and workflows/flow designer flows.

- Develop and integrate ServiceNow with third-party systems using REST/SOAP APIs, MID Server, and Integration Hub.

- Translate business requirements into technical designs and scalable solutions on the platform.

- Troubleshoot and resolve technical issues, performance bottlenecks, and defects.

- Collaborate with business analysts, admins, and stakeholders to gather requirements and propose solutions.

- Work independently with minimal guidance, taking ownership of assigned modules/projects end-to-end.

Required Skills :

- 7+ years of overall IT development experience, with at least 1-2 years / 1-2 full-cycle projects specifically on the ServiceNow platform.

- Strong hands-on experience with Glide APIs, Server-side & Client-side scripting (JavaScript), Flow Designer, Service Portal, App Engine Studio, Integration Hub, REST/SOAP Web Services, and MID Server.

- Experience in at least one ServiceNow custom Application implementation.

- Understanding of ServiceNow data model, tables, and CMDB.

- Familiarity with Agile/Scrum delivery methodology.

- Strong problem-solving and communication skills.

Good to Have :

- ServiceNow Certified Application Developer (CAD) or Certified System Administrator (CSA) certification.

- Exposure to DevOps practices for ServiceNow (source control, CI/CD for ServiceNow instances).

Skills

ServiceNow, ServiceNow Implementation, ServiceNow Integration

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