{"id":2950195,"url":"https://alion.io/job/grainger-field-operations-associate-ii-2","title":"Field Operations Associate II","company":{"id":1767730,"name":"Grainger","domain":"grainger.com","url":"https://alion.io/company/grainger","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":6,"ghost_share":0,"stale_share":0,"repost_share":0.167,"time_to_fill_p50_days":20,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kamloops, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":23,"max":31,"currency":"CAD","period":"hour","gross":null,"usd_annual":44000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T19:50:51Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-24T13:59:43Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Work Location Type:Onsite\nAbout Grainger\nW.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visitwww.grainger.com.\nCompensation:\nThe hourly rate for this role ranges between $23.10-$31.77, with eligibility for an incentive target of $1,800.00 which is contingent upon achieving both individual and company performance objectives.\nThe pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.\nThis job posting is for an existing vacancy.\nPosition Details\nThe Field Operations Associate II's main function is to support Grainger's strategic vision to be Our Customers' First Choice by providing the best service each and every time to customers in helping them manage their inventory and operations.\nYou Will\nCustomer Service/Inventory ManagementServices multiple customer locations on a designated route by providing the following services:-Receive and stock purchased product in designated customer locations.\n-Ensures proper product stocking levels at customer locations by scanning orders as inventory is depleted.\n-Oversee customer inventory locations by ensuring proper labeling and quantities on hand are accurate.\n\nResolve customer problems promptly and accurately in a manner that will retain and promote customer loyalty in accordance with Grainger policy and procedure.\nComply with the safety and inspection requirements of both Grainger and the facility where the service is being provided.\nMeet defined KPI’s for the position.\n\nNon-Route Based Activities as required, such as:Perform machine break/ fix activities for different machines at the customer's site.\nImplement territory work relating to planning and execution of customer inventory projects.\nPerform data collection (related to inventory information) at customer sites. Ensure accurate information is collected to help direct the KeepStock implementation process.\nAssist customers with staging, labeling, and organizing product at a customer site.\nComplete product relocation and discontinuation process.\nTravel required\nBranch Responsibilities as assigned\n\nAccount growthHelp generate new orders by engaging with customer to identify additional product needs (e.g., seeks and captures “spot buy” opportunities while on site, looks for additional opportunities to add items to program)\n\nCross-functional partnershipsExecute onsite service component of account strategy as defined by cross-functional business partners.\nWork with sales partners to improve customer experience and increase business.\n\nYou Have\nHigh School Diploma/GED\n3+ years experience in customer service/selling (i.e., Retail / telephone / warehouse) environment.\nSelf-motivated, with high energy and dedication to customer service and sales growth.\nMust be comfortable on daily use of technology.\nAbility to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partners.\nDemonstrated ability to apply strong judgment, independent problem-solving skills, and understanding of Grainger’s Core Value Proposition.\nHandle various technical and operational issues.\nOperate in a rapidly changing environment.\nExcellent verbal and written communication skills.\nBackground checks and drug screening may be required (as warranted by Company or customer requirements in working on-site and/or operating equipment).\nMay be required to use a personal vehicle for transportation with valid insurance which meet’s Grainger’s standards.\nThis role may require you to attend customers’ sites and adhere to safety requirements in accordance with applicable health and safety legislation, as it relates to wearing personal protective equipment (PPE) on certain customer sites. This may include: a hard hat; steel-toed safety boots, clean shaven or trimmed moustache/beard in order to wear a close-fitted N95 mask or other required PPE. Details of these requirements will be provided during the recruitment process.\nSome customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.\nRewards and Benefits :\nOur programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):\nMedical, dental, vision and prescription drug coverage\nPaid time off (PTO) and up to 12 company holidays per year (dependent on home province)\nLife insurance coverage, including spousal and dependent life insurance.\nEmployee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns\nRegistered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future\nEducational & Professional Membership Fee Assistance program\nEmployee discounts, team member perks and more!\nDEI Statement:\nWe encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.\nWe are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.\nPre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.","description_format":"text","description_chars":6732,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Insurance coverage","Life insurance","Retirement plans"],"hiring_locations":[{"name":"Japan","iso":"JP","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Mechanical Components & Fasteners","Wholesale","Maintenance, Repair & Operations (MRO)"],"lifecycle":[{"event":"open","at":"2026-10-20T19:50:51Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":20,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":44000,"is_top_pay":false},"html_url":"https://alion.io/job/grainger-field-operations-associate-ii-2","json_url":"https://alion.io/job/grainger-field-operations-associate-ii-2.json","meta":{"generated_at":"2026-10-24T14:38:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20768,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1767730},"rest":"https://alion.io/mcp/rest/get_company?id=1767730"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgrainger-field-operations-associate-ii-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgrainger-field-operations-associate-ii-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgrainger-field-operations-associate-ii-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/grainger-field-operations-associate-ii-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgrainger-field-operations-associate-ii-2"}]}