{"id":3989628,"url":"https://alion.io/job/grainger-sourcing-support-specialist","title":"SOURCING SUPPORT SPECIALIST","company":{"id":1767730,"name":"Grainger","domain":"grainger.com","url":"https://alion.io/company/grainger","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":99,"open_postings":14,"ghost_share":0,"stale_share":0,"repost_share":0.071,"time_to_fill_p50_days":24,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Panama"],"countries":["PA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-09T22:57:05Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-11T16:03:09Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Work Location Type: Hybrid\nW.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visitwww.grainger.com.\nOur welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. We’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.\nPRIMARY FUNCTION\nResponsible for efficient and accurate processing of sourcing quotes to maximize the opportunity for order conversion. Leverage supplier network to identify proper source for product, negotiate cost, and price competitively. Follow standard work procedures to ensure timely processing of high volume of quotes. Act as primary contact to Field Partners in handling Sourcing inquiries through incoming calls or emails. Provide Field Partners with extended service by reactive and proactive resolution of Sourcing Orders Fulfillment issues and transaction discrepancies.\nMAIN DUTIES & RESPONSIBILITIES\nSources products with a focus on total opportunity and balance of GP and revenue to contribute higher earnings.\nMakes purchasing and pricing decisions based on customer need, market and competitor conditions, product specifications, supplier strategy, and business policy.\nIdentifies sources for product/services in support of customer requests in a timely manner. Ensures proper product selections, matches, and/or alternatives at the best possible cost.\nMaintains existing supplier relationships and initiate potential new supplier relationships.\nUnderstands all support roles and avoids creating backend issues.\nPossesses strong ability to negotiate with suppliers and convey pricing logic to internal partners.\nExecutes standard work processes and utilizes tools provided to make sound decisions.\nHelps improve processes and tools by using continuous improvement techniques.\nProvides exceptional customer service to resolve issues and to improve opportunity conversion rate.\nProactively communicates with all stakeholders on status of opportunity.\nEDUCATION & EXPERIENCE\nBA/BS or equivalent. Minimum of 2 Years of experience in Sourcing/MRO preferred.\nMRO product knowledge preferred. Excellent negotiation skills.\nStrong oral and written communication.\nDemonstrated excellence in customer service skills.\nProficiency in ERP systems, interfaces, PC applications, e-mail, and internet search and navigation.\nDemonstrated capability to multi-task in fast-paced team environment. \nGrainger is an Equal Opportunity / Affirmative Action employer. 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