{"id":3180479,"url":"https://alion.io/job/granicus-manager-product-management-content-management-systems","title":"Manager, Product Management - Content Management Systems","company":{"id":1264,"name":"Granicus","domain":"granicus.com","url":"https://alion.io/company/granicus","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":128000,"max":178000,"currency":"USD","period":"year","gross":null,"usd_annual":178000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Teams","optional":true},{"name":"Semantic Search","optional":true}],"status":"live","first_seen_at":"2026-10-23T21:20:37Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-27T17:04:13Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"The Company\nServing the People Who Serve the People\nGranicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.\nOver the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe.\nWant to know more? See more of what we do here.\nJob Summary\nAt Granicus, our website and content management systems are central to our broader digital strategy serving more than 7,000 public sector organizations and we are looking for a highly-qualified product leader to drive our CMS and AI web strategy of the future. The Manager, Product Management role will lead the strategy, roadmap, and execution for the Content Management Systems serving our government and destination marketing customers. These products enable public-sector organizations and destination marketing organizations to create, manage, and deliver trusted digital experiences to residents, visitors, businesses, and other audiences.\nThis leader will own and evolve Granicus’ current CMS portfolio while defining and building the next generation of AI-forward content management products. The role requires strong judgment to balance customer needs, platform modernization, market differentiation, commercial outcomes, and responsible adoption of emerging technologies.\nIn addition to strategic product leadership, this role is expected to be hands-on in shaping early product direction. The Manager of Product Management will prototype new concepts, workflows, and experiences to test ideas with customers, validate assumptions, and accelerate learning before committing to full-scale development. This includes using modern product development and AI-assisted tools to rapidly explore solutions, demonstrate concepts, and partner with engineering and design to refine ideas into production-ready products.\nThis is a deeply customer-oriented role. The Manager of Product Management will spend significant time with customers, prospects, and customer-facing teams to understand their goals, workflows, constraints, and evolving expectations. They will translate those insights into a focused product strategy and partner closely with engineering, UX, product marketing, sales, customer success, and business leaders to deliver measurable customer and business outcomes.\nWhat Your Impact Will Look Like\nEssential Function\nKnowledge/Skills/Abilities\nOwn the product strategy, roadmap, and business outcomes for CMS products serving both the government and destination marketing markets.\nDefine and drive the strategy for AI-forward content management experiences that help customers create, organize, govern, optimize, personalize, and publish content more effectively.\nDevelop a deep understanding of government and destination customers, including their content operations, publishing workflows, governance requirements, audience needs, and organizational constraints.\nSpend regular time with customers and prospects through discovery, advisory sessions, roadmap validation, usability research, and strategic account engagement.\nPrototype new concepts, workflows, and experiences to test ideas with customers, validate assumptions, and accelerate learning before committing to full-scale development.\nUse modern product development and AI-assisted tools to rapidly explore solutions, demonstrate concepts, and partner with engineering and design to refine ideas into production-ready products.\nBalance investment across current-product improvements, platform modernization, customer commitments, technical sustainability, and next-generation innovation.\nPartner with engineering, architecture, UX, data, and AI teams to translate strategy into scalable, intuitive, and reliable product experiences.\nEstablish a clear platform strategy that supports the distinct needs of government agencies and destination marketing organizations while identifying opportunities for shared capabilities and investment.\nLead product discovery and prioritization using customer evidence, product data, market analysis, commercial opportunity, technical considerations, and company strategy.\nOwn portfolio-level outcomes such as customer adoption, engagement, satisfaction, retention, expansion, revenue growth, operational efficiency, and platform health.\nIdentify packaging, pricing, bundling, upgrade, and cross-sell opportunities in partnership with product marketing, sales, finance, and customer success.\nConduct ongoing market and competitive analysis across government technology, destination marketing technology, digital experience platforms, CMS solutions, and AI-enabled content tools.\nPartner with product marketing and go-to-market teams on positioning, launches, sales enablement, customer communications, and market readiness.\nCommunicate product strategy, roadmap decisions, tradeoffs, risks, and results clearly to executive, customer, and cross-functional audiences.\nDrive alignment among stakeholders across Product, Engineering, Design, Sales, Marketing, Customer Success, Services, Finance, Legal, Security, and executive leadership.\nPeople Leadership\nLead, coach, and develop a team of product managers and product owners responsible for areas within the CMS portfolio.\nEstablish clear ownership, expectations, goals, and decision-making frameworks across the team.\nConduct regular one-on-ones, provide timely performance feedback, and support the professional development of direct reports.\nBuild a strong product culture grounded in customer discovery, prototyping, evidence-based decisions, accountability, experimentation, and measurable outcomes.\nCoach the team on the effective and responsible use of AI throughout product discovery, prototyping, analysis, planning, documentation, and delivery workflows.\nTangible Artifacts / Owned Outputs\nCMS portfolio vision, strategy, and roadmap\nCurrent-product and next-generation AI-forward CMS investment plans\nPrototypes, concept demonstrations, and customer validation findings\nProduct requirements, business cases, and success metrics\nPackaging, pricing, migration, and go-to-market recommendations\nExecutive updates, roadmap communications, and team development plans\nYou Will Love This Job If You Have\nWhat You Will Bring:\nSignificant B2B SaaS or enterprise product management experience, ideally with CMS, digital experience, or website platforms.\nA strong customer orientation and a record of using direct customer engagement to shape product strategy.\nHands-on experience prototyping products and features, including use of AI-assisted tools to test ideas before full-scale development.\nExperience owning established products while building new products or leading modernization.\nWorking knowledge of content workflows, governance, integrations, personalization, accessibility, and multichannel delivery.\nExperience delivering practical AI-enabled capabilities with appropriate attention to security, privacy, and responsible use.\nStrong technical fluency and the ability to partner effectively with engineering, design, and go-to-market teams.\nExcellent communication skills and the judgment to make clear decisions amid ambiguity and competing priorities.\nPreferred Qualifications:\nExperience building or managing CMS, digital experience platform, website, content workflow, or web-publishing products.\nExperience serving government agencies, public-sector organizations, destination marketing organizations, or other highly regulated or mission-driven customers.\nFamiliarity with government digital-service requirements, including accessibility, security, privacy, records management, governance, and public trust.\nExperience with generative AI, intelligent content workflows, semantic search, personalization, content optimization, or AI-assisted authoring.\nExperience leading platform modernization, product consolidation, replatforming, or customer migration initiatives.\nExperience with product-led growth, packaging, pricing, monetization, retention, and expansion strategies.\nExperience working in a matrixed organization with multiple product, engineering, go-to-market, and executive stakeholders.\nExperience/Credentials:\n8+ years of experience in product management, including people leadership.\nDemonstrated success owning product strategy and business outcomes for complex software products or portfolios in B2B SaaS or enterprise technology.\nExperience managing, coaching, and developing product managers or product owners.\nSignificant customer-facing experience, including discovery, validation, advisory sessions, strategic account engagement, or market research.\nDemonstrated experience prototyping new concepts and bringing new products or major capabilities from discovery through launch and adoption.\nExperience working closely with go-to-market teams on positioning, commercialization, customer readiness, and sales enablement.\nStrategic mindset with a high degree of comfort operating in ambiguity and navigating cross-functional complexity.\nPay Range\nUSD $128,000.00 - USD $178,000.00 /Yr.About Us\nDon’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!\nSecurity and Privacy Requirements\nResponsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.\nResponsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.\nThe Team\nWe are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.\nThe Culture\nAt Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey.\nA few culture highlights include - Employee Resource Groups to encourage diverse voices\nCoffee with Mark sessions - Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs.\nMicrosoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.\nWe bring in special guests from time to time to discuss issues that impact our employeepopulation\nThe Impact\nWe are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.\nThe Benefits\nAt Granicus, we offer acomprehensive and flexible benefits package designed to suppo...","description_format":"text","description_chars":13625,"description_truncated":true,"requirements":{"experience_years_min":8,"management_years_min":8,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible time off","Home office","Parental leave","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Document Management","CMS & Digital Experience Platforms","Digital Government"],"lifecycle":[{"event":"open","at":"2026-10-23T21:20:37Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":102500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":1}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":15,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":178000,"is_top_pay":false},"html_url":"https://alion.io/job/granicus-manager-product-management-content-management-systems","json_url":"https://alion.io/job/granicus-manager-product-management-content-management-systems.json","meta":{"generated_at":"2026-10-27T20:08:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11131,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1264},"rest":"https://alion.io/mcp/rest/get_company?id=1264"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgranicus-manager-product-management-content-management-systems"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgranicus-manager-product-management-content-management-systems"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgranicus-manager-product-management-content-management-systems"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/granicus-manager-product-management-content-management-systems\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgranicus-manager-product-management-content-management-systems"}]}