{"id":2108916,"url":"https://alion.io/job/granite-construction-it-coordinator-iii","title":"IT Coordinator III","company":{"id":7947,"name":"Granite Construction","domain":"graniteconstruction.com","url":"https://alion.io/company/graniteconstruction","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":64,"ghost_share":0,"stale_share":0.859,"repost_share":0.031,"time_to_fill_p50_days":32,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Watsonville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":73034,"max":109552,"currency":"USD","period":"year","gross":null,"usd_annual":109552},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Service Desk","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-08T21:27:15Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-12T15:24:15Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Building a career at Granite may be the most valuable thing you could do...\nFind your dream job today, and be part of something great. Our most powerful partnership is the one we have with our employees. Our people are our most valued asset and the foundation of Granite’s century-old success. We’re building more than infrastructure; we are building your future.\nGeneral Summary\nCoordinates, diagnoses, and troubleshoots incoming employee IT service requests. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Provides ongoing local network support for the business unit including the main office, plants, satellite offices, and job site locations to ensure workforce efficiency and productivity. Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel. Provides case status updates to management and end-users. Supports and maintains effective relationships with end users, local business management, and Corporate IT Staff. Develops information technology projects and provides strategic management and objectives for the business unit. Follows standard operating procedures and customer service guidelines relating to IT support.Essential Job Accountabilities\nHandle incoming IT Service Desk support calls to ensure computer users’ inquiries are addressed in a timely manner.\n\nResolve local network and communication issues to maintain operational readiness.\n\nMaintain and support local Cisco VoIP telephones and related equipment.\n\nMaintain the local Active Directory OU, install and configure local network applications, servers, file shares, network services and associated objects in accordance with company policies and procedures.\n\nDevelop and maintain business unit IT documentation to enable consistent standards and operating procedures.\n\nPerform testing of the local Disaster Recovery and Business Continuity plans to ensure minimal downtime in the event of a disaster.\n\nCoordinate the acquisition, installation, configuration, and maintenance of IT equipment in compliance with corporate standards.\n\nMaintain hardware inventory, licensing and asset rotation consistent with company policies and procedures.\n\nAssist with the design, installation, requirement gathering, and maintenance of IT resources for acquisitions, large projects and joint ventures to ensure compliance with corporate standards.\n\nSupport business applications to ensure compliance with corporate standards.\n\nResolve PC hardware/software problems to minimize down time and meet SLA requirements.\n\nProvide guidance to Business Unit management to determine future IT needs at the location, enterprise initiatives, budgets, forecasts, licensing and asset rotation to ensure profitability and alignment with Company goals and objectives.\n\nMaintain open communication with Group IT Manager and local Business Manager to ensure effective problem resolution and establishment of priorities.\n\nEducation\nBachelors Degree in Information Systems, Computer Science, or related field; or Equivalent training, experience and certifications.\n\nCompTIA A+ certification\n\nMicrosoft Certified Professional\n\nCompTIA Network+ certification preferred\n\nMicrosoft Certified Systems Administrator preferred\n\nWork Experience\nMinimum 7 years relevant experience in network and PC support for a multi-site business environment.\n\nKnowledge of cost accounting, budgeting, and forecasting.\n\nKnowledge, skills, and abilities\nHaving wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. This job is a fully qualified, career-oriented, journey-level position.\n\nWorks on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Internal and external contacts often pertain to company plans and objectives.\n\nDetermines methods and procedures on new assignments, and may provide guidance to others.\n\nAdvanced knowledge of Microsoft Windows XP Professional.\n\nAdvanced knowledge of Microsoft Windows 2003 Server and Microsoft Active Directory.\n\nAdvanced knowledge of HP servers, workstations, and storage products.\n\nWorking knowledge of the Microsoft Office Suite.\n\nWorking knowledge of Cisco Internetworking products.\n\nBasic knowledge of Cisco Unified Communications.\n\nAbility to convey technical concepts and ideas to non-technical personnel.\n\nExcellent organizational skills.\n\nExcellent customer service and interpersonal skills.\n\nExcellent verbal and written communication skills.\n\nPhysical Demands\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit and use hands to operate a computer keyboard. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions\nAdditional Requirements/Skills\nAbility to abide by Granite’s Code of Conduct on a daily basis.\n\nCommitment to conduct Business unit IT operations in a manner consistent with Corporate IT policies, procedures and standards.\n\nPractical knowledge of standard business practices.\n\nAbility to work with minimum daily supervision.\n\nAbility to work both collaboratively as a team player and independently as required.\n\nDemonstrate a high degree of patience with an ability to work with all levels of management and staff.\n\nAbility to learn new technologies and systems quickly.\n\nDemonstrate strong time management skills and consistent follow through.\n\nAbility to prioritize workload, especially under pressure.\n\nTravel to plants, satellite offices and job sites may be frequent with some extended daily and weekend hours required.\n\n Our Benefits at a Glance:\nBuilding tomorrow starts with you, and Granite knows that you can excel only if we support you in and out of the workplace. That is why we offer a broad benefits package that includes paid holidays, sick leave, medical, dental, vision, life insurance, disability insurance, flexible spending plans, as well as special programs for musculoskeletal health, mental wellness, and more.\nSalaried employees may choose from two PPO medical plans through Anthem BlueCross, including our most popular plan, for which 100% of the premium is paid by Granite for eligible employees and dependents. Employees can also opt into a Health Savings Account (HSA) or a Flexible Spending Account (FSA).\nAs part of our investment in your future outside of the workplace, Granite provides a 100% match on the first 6% of eligible compensation that salaried employees defer into their 401(k) plans, which vests immediately.\nBenefits may vary for positions located outside of the continental United States.\nBase Salary Range:\n$73,034.00 - $109,552.00Pay may vary based upon relevant experience, skills, location, and education among other factors.\nAbout Granite Construction Incorporated\nGranite Construction Incorporated is a member of the S&P 400 Index and is the parent company of Granite Construction Company, one of the nation's largest heavy civil contractors and construction materials producers. Granite is a Drug-Free Workplace and Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, or any other protected characteristic. We consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.\nFor additional information on applicant/employee rights please click here.\nNotice to Staffing Agencies\nGranite Construction, Inc. and its subsidiaries (\"Granite\") will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Granite, including unsolicited resumes sent to a Granite mailing address, fax machine or email address, directly to Granite employees, or to Granite's resume database will be considered Granite property. Granite will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Granite will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Granite's recruiting function to submit resumes, and then only in conjunction with a valid fully-executed contract for service and in response to a specific job opening. Granite will not pay a fee to any Agency that does not have such agreement in place. Agency agreements will only be valid if in writing and signed by Granite's Human Resources Representative or his/ her designee. No other Granite employee is authorized to bind Granite to any agreement regarding the placement of candidates by Agencies.","description_format":"text","description_chars":9496,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Construction"],"lifecycle":[{"event":"open","at":"2026-10-08T21:27:15Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 6 · green card filings: 1","filings_12m":6,"filings_prev_12m":6,"green_card_filings_12m":1,"median_offered_wage_usd":133214,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":32,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":109552,"is_top_pay":true},"html_url":"https://alion.io/job/granite-construction-it-coordinator-iii","json_url":"https://alion.io/job/granite-construction-it-coordinator-iii.json","meta":{"generated_at":"2026-10-12T16:05:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25638,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7947},"rest":"https://alion.io/mcp/rest/get_company?id=7947"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgranite-construction-it-coordinator-iii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgranite-construction-it-coordinator-iii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgranite-construction-it-coordinator-iii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/granite-construction-it-coordinator-iii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgranite-construction-it-coordinator-iii"}]}