{"id":2226,"url":"https://alion.io/job/graphcore-principal-hardware-diagnostics-engineer","title":"Principal Hardware Diagnostics Engineer","company":{"id":33,"name":"Graphcore","domain":"graphcore.ai","url":"https://alion.io/company/graphcore","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":92,"open_postings":149,"ghost_share":0,"stale_share":0.114,"repost_share":0,"time_to_fill_p50_days":68,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Hardware","role_family":"Hardware","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States","Milpitas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":146000,"max_usd":270000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":656},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"C#","optional":false},{"name":"C++","optional":false},{"name":"Linux","optional":false},{"name":"Python","optional":false}],"status":"closed","first_seen_at":"2026-05-19T14:40:47Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-26T23:03:41Z","board_verified":false,"closed_at":"2026-10-26T23:03:41Z","days_open":160,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":159},"description":"About us \nGraphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. \nAs part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. \nGraphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. \nJob Summary \nWe are seeking an experienced Principal Hardware Diagnostics Engineer to design and develop diagnostics software used to monitor hardware health and diagnose system-level issues across Graphcore’s AI infrastructure platforms. \nThis role focuses on building diagnostics agents, tools, and analytics frameworks that enable engineers and automation systems to identify, isolate, and resolve hardware issues across blade-level servers and rack-scale clusters. \nThe Team \nGraphcoreis a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. \nThe Systems Engineering and Platform Validation team ensures Graphcore’s AI compute platforms are reliable, diagnosable, and operationally robust at scale. \nThe team collaborates with hardware engineering, firmware, cloud infrastructure, and automation teams to develop tools and frameworks that monitor system health, detect hardware failures, and accelerate root-cause analysis across AI clusters. \nResponsibilities and Duties \nDesign and develop automated hardware diagnostics solutions for blade-level servers and rack-scale AI systems. \nArchitect and implement diagnostic agents, monitoring tools, and analytics frameworks to track hardware telemetry. \nCollaborate with hardware teams to integrate low-level diagnostic modules into monitoring systems. \nDevelop diagnostics tools capable of detecting hardware health conditions and isolating failures. \nCreate diagnostic modules used for internal validation and production data center operations. \nProvide detailed hardware fault information to system engineers to accelerate troubleshooting. \nDefine remediation workflows and insights for hardware fault scenarios across nodes and clusters. \nCollaborate with firmware, networking, and cloud platform teams to integrate diagnostics across the system stack. \nCandidate Profile \nEssential \nBachelor’s, Master’s, or PhD in Computer Science, Computer Engineering, or related discipline. \nStrong software engineering experience in Python, C++, or C#. \nExperience developing diagnostics or monitoring systems for hardware platforms. \nExperience working with distributed systems or cloud infrastructure. \nStrong knowledge of Linux environments and system-level diagnostics tools. \nExperience collaborating with CM/ODM partners on manufacturing diagnostics and fault isolation. \nStrong analytical and debugging skills. \nExcellent communication and collaboration abilities. \nDesirable \nExperience working with AI hardware platforms or accelerator-based computing systems. \nFamiliarity with hyperscale data center infrastructure. \nExperience building cluster-level monitoring or diagnostics systems. \nExperience interacting with internal or external customers during diagnostics solution development. \nIn addition to a competitive salary, Graphcore offers flexible working and a comprehensive benefits package designed to support your health, wellbeing and financial future. Our benefits include medical, dental and vision coverage, Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), disability and life insurance, a 401(k) retirement plan, commuter benefits, wellness services and an Employee Assistance Programme (EAP). We welcome people of different backgrounds and experiences; we're committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.","description_format":"text","description_chars":4684,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Flexible schedule","Life insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Processors, MCUs & AI Chips","AI Chips & Accelerators"],"lifecycle":[{"event":"open","at":"2026-05-19T14:40:47Z"},{"event":"close","at":"2026-10-26T23:03:41Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/graphcore-principal-hardware-diagnostics-engineer","json_url":"https://alion.io/job/graphcore-principal-hardware-diagnostics-engineer.json","meta":{"generated_at":"2026-10-27T10:32:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12114,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":33},"rest":"https://alion.io/mcp/rest/get_company?id=33"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgraphcore-principal-hardware-diagnostics-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgraphcore-principal-hardware-diagnostics-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgraphcore-principal-hardware-diagnostics-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/graphcore-principal-hardware-diagnostics-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgraphcore-principal-hardware-diagnostics-engineer"}]}