{"id":3448878,"url":"https://alion.io/job/gravitate-senior-program-manager","title":"Senior Program Manager","company":{"id":4443622,"name":"Gravitate","domain":"gravitate.energy","url":"https://alion.io/company/gravitate-3","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":96000,"max_usd":180000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4830},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":true},{"name":"Google Workspace","optional":true},{"name":"Jira","optional":true},{"name":"Slack","optional":true}],"status":"live","first_seen_at":"2026-10-09T01:01:04Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-10-31T12:36:46Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"Description\nAbout the Role:\nGravitate is seeking a Senior Program Manager to lead key account delivery program and help mature the company’s overall project management discipline. This role will be responsible for bringing structure, accountability, executive visibility, and disciplined follow-through to one of Gravitate’s strategic enterprise customer relationships.\nThe ideal candidate is more than a scheduler or status reporter. They are a senior delivery leader who can manage a complex SaaS implementation across customer stakeholders, internal delivery teams, product, engineering, integrations, support, accounting, and executive leadership. They must be able to turn ambiguity into clear plans, drive decisions, manage risks, escalate early, and ensure that customer commitments are delivered with transparency and control.\nThis person will own the operating rhythm for the program while also serving as a model for stronger project management practices across Gravitate.\nWhy This Role Matters:\nGravitate's strategic enterprise customers have complex delivery, integration, operational, reporting, acceptance, and stakeholder-management needs. The program requires strong governance around scope, release readiness, customer signoff, issue resolution, period-end activities, integration readiness, acceptance criteria, and business adoption.\nAt the same time, Gravitate is continuing to mature its delivery organization. This role will help establish the behaviors, artifacts, and standards expected from senior-level project leadership: clear plans, disciplined RAID management, credible dates, strong customer communication, action-item ownership, governance cadences, clean executive reporting, and repeatable project controls.\nKey Responsibilities:\nProgram Leadership: Own end-to-end program management for complex customer delivery programs, including active delivery, stabilization, enhancements, integrations, reporting readiness, and future phases.\nCross-Functional Coordination: Partner with Delivery, Product, Engineering, Support, Customer Success, Accounting, and executive stakeholders to align priorities, dependencies, milestones, and customer commitments.\nDelivery Governance: Establish and maintain program plans, RAID logs, decision trackers, milestone plans, acceptance criteria, and executive reporting to provide a clear source of truth for program health.\nRisk & Escalation Management: Proactively identify risks, resource constraints, dependency gaps, delayed decisions, and customer readiness issues. Own escalation paths and drive issues through resolution.\nCustomer & Executive Communication: Lead internal and customer-facing governance meetings, ensuring clear agendas, timely follow-up, transparent communication, and executive visibility into progress, risks, and decisions.\nDelivery Excellence & Process Improvement: Strengthen project management standards across complex customer programs by improving scope management, change control, release readiness, customer acceptance, hypercare, and handoff to support. Coach delivery teams on project hygiene, accountability, and consistent execution.\nRequired Experience:\n7+ years of project management, program management, implementation management, or delivery leadership experience.\nProven success managing complex enterprise SaaS implementations.\nExperience managing strategic customers with multiple stakeholders, workstreams, integrations, risks, and executive visibility.\nStrong understanding of project management fundamentals, including scope, schedule, risks, dependencies, issues, decisions, change control, and acceptance criteria.\nAbility to lead both customer-facing and internal governance meetings.\nStrong written and verbal communication skills, including executive status reporting.\nExperience working with Product and Engineering teams to manage technical dependencies and release commitments.\nAbility to operate with urgency, structure, and ownership in a fast-moving environment.\nStrong follow-up discipline and ability to hold cross-functional teams accountable without creating unnecessary friction.\nNice to Have:\nExperience in logistics, transportation, fuel, energy, retail operations, supply chain, dispatch, ERP, or integration-heavy SaaS environments.\nExperience managing enterprise customers through stabilization, rollout, hypercare, and adoption phases.\nExperience with Jira, Google Workspace, Slack, project trackers, PSA tools, or similar delivery management systems.\nPMP, PgMP, Scrum, Agile, or similar certification is helpful but not required.\nExperience improving project management maturity within a growing SaaS delivery organization.\nAbout the Gravitate team:\nTo understand who our people are, you should first understand what they’re not: replaceable. Each member of the team is chosen carefully and with intention. We believe that finding the right fit is more important than a laundry list of credentials - and that people are people first, and titles second.\nBecause we hire the Gravitate way, our team is certainly one of a kind. We’ve brought together incredible talent that regularly collaborates to create clean, fresh solutions. That effort has led to remarkable opportunities, including work with many Fortune 500 clients. We’ve found that the winning combination of exciting achievements, trust in one another and open communication lays the groundwork for long-lasting, successful careers. That, and the fact that we clap for each other at every opportunity.\nProblem solvers, go-getters and charge-takers - we (really) want to hear from you.","description_format":"text","description_chars":5579,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":7,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Oil & Gas","Supply Chain & Logistics Software"],"lifecycle":[{"event":"open","at":"2026-10-29T10:07:49Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 4","filings_12m":4,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":102500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.761,"p_room":0.75,"age_days":22,"expected_fill_days":28,"reasons":["conf:2","win:late"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/gravitate-senior-program-manager","json_url":"https://alion.io/job/gravitate-senior-program-manager.json","meta":{"generated_at":"2026-10-31T13:42:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21285,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4443622},"rest":"https://alion.io/mcp/rest/get_company?id=4443622"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgravitate-senior-program-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgravitate-senior-program-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgravitate-senior-program-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gravitate-senior-program-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgravitate-senior-program-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3448878}},{"tool":"search_jobs","arguments":{"company":"gravitate.energy","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3448878},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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