Confirmed on the employer's own hiring board on Oct 16, 2026. First seen by Alion on Oct 15, 2026. Gravity Haus scores B on the Alion truth index.
Description
Join the Gravity Haus Winter Park team this winter! This position is expected to start in late November.
We’re looking for a friendly, adaptable, and service-driven Haus Experience Specialist to play a key role in creating a welcoming and seamless experience for our guests. This is a dynamic, hybrid position where you’ll split your time between the café and guest support.
You’ll be the face of the property-preparing coffee and simple food, serving beer and wine, and assisting guests with check-in, check-out, and general needs. If you enjoy variety in your day and love interacting with people, this is the perfect role.
Key Responsibilities
Guest Experience
- Greet guests and create a welcoming, friendly environment
- Help guests navigate self check-in tools and provide support as needed,, including answering questions and resolving issues
- Respond to guest requests and ensure a smooth, positive stay
Café & Beverage Service
- Prepare and serve coffee, espresso drinks, and other beverages
- Serve beer and wine responsibly in accordance with local laws
- Take orders and serve quick, casual food items
- Maintain a clean, organized, and well-stocked café area
Operations & Support
- Process transactions accurately using POS systems
- Support opening and closing procedures for café and guest service areas
- Maintain cleanliness and organization across shared spaces
- Monitor inventory levels and communicate restocking needs
What We’re Looking For
- 1-3+ years of experience in hospitality, café, restaurant, or customer service roles
- Barista or café experience preferred
- Experience with POS systems and/or guest service tools is a plus
- Friendly, outgoing, and naturally hospitable
- Comfortable multitasking and switching between responsibilities
- A team player who enjoys working in a fast-paced environment
- Detail-oriented and reliable
- Comfortable using technology and learning new systems
- Must complete state-approved training, such as ServSafe and/or Responsible Alcohol training, within 60 days of hire.
Physical Requirements
- Ability to stand for extended periods.
- Ability to lift up to 50 lbs occasionally.
- Flexibility to work weekends, holidays, and varying shifts as needed.
About Gravity Haus
Gravity Haus is a community-driven adventure lifestyle brand with hotels, restaurants, and experiences that empower a modern way of travel. We create spaces where locals and travelers connect, refuel, and play - all rooted in the spirit of the outdoors and intentional living.
At the heart of everything we do are our core values, which guide our culture, service, and growth:
- Keep Growing
- Bring Others Along
- Create Powerful Moments
- Be “All-In” + Go the Distance
- Make it Better than You Found It
We’re looking for team members who share these values and want to make a meaningful impact in both their work and community.
What We Can Offer You
When you join Gravity Haus, you’re not just taking a job - you’re stepping into a community with benefits, perks, and opportunities to grow. Full-time team members enjoy health insurance, a 401(k) with company match, and an All-In Gravity Haus Membership that includes adventure perks like discounted stays, gear rentals, wellness programming, and more. Part-time team member benefits vary.
Salary Description
$17.00-$19.00/hour plus tips

