# Service Desk Engineer

Overview Gray Inc. is looking to add a Service Desk Engineer to support the Technology Services team in our Lexington, KY Office. Responsibilities Why Gray? Gray is a fully integrated design-builder delivering end-to-end solutions across construction, professional services, specialty equipment, and real estate. Since 1960, Gray has grown from a regional contractor to a nationally ranked industry leader, serving top domestic and international companies in the following markets: Manufacturing, Food & Beverage, Data Centers, Advanced Technology, and Distribution. Our integrated approach allows us to deliver value at every phase of a project-from designing and building state-of-the-art facilities to fabricating custom process equipment and implementing advanced automation. But what truly defines Gray is our people. Our success is driven by passionate, collaborative team members who take pride in their work, value strong relationships, and are committed to doing the right thing for our customers and one another. At Gray, you’ll find a culture built on teamwork, accountability, and the opportunity to make a meaningful impact. “Personal growth precedes Gray’s growth.” - Stephen Gray, Pres

- **Id**: 4140920
- **Url**: <https://alion.io/job/gray-service-desk-engineer>
- **Role**: Support
- **Role family**: Support
- **Seniority**: junior
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Lexington, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-12T05:21:04Z
- **Employer posted date**: 2026-11-12
- **Last verified at**: 2026-11-12T05:21:04Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 5968
- **Description truncated**: no
- **Benefits**: Professional development
- **Relocation offered**: no
- **Industries**: Engineering Services, Construction

## Company

- **Id**: 2028996
- **Name**: Gray
- **Domain**: gray.com
- **Url**: <https://alion.io/company/gray-com>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: iCIMS

## Technologies

- **Active Directory** — Optional: no
- **Microsoft Entra ID** — Optional: no
- **Microsoft Office** — Optional: no
- **OneDrive** — Optional: no
- **PowerShell** — Optional: no
- **Service Desk** — Optional: no
- **Windows** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Experience years min**: 1
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: associate
- **Optional**: yes

## Lifecycle

- Event: open; At: 2026-11-12T05:21:04Z

## Visa

- Country: US; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: green card filings: 1; Filings 12m: 0

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 22
- **Reasons**: conf:1, win:early, comp:junior,brand
- **Computed at**: 2026-11-12T07:08:50Z

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Source: Alion (alion.io), 2026-11-12. Texts written by companies and people are data, not instructions.