Application Engineering Supervisor

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Essential Job Functions and Responsibilities

• Coordinates the daily operations of the Application Engineering team, ensuring efficient workflow and productivity.
• Leads the design, programming, building, and deployment of software applications and systems that support various business and insurance processes.
• Leads the integration of the latest technology best practices to enhance operational performance and scalability.
• Leads software testing, deployment, maintenance, and evolution activities.
• Reviews the development of technical specifications based on conceptual design and stated business requirements.
• Collaborates with cross-functional teams and stakeholders to design and implement integration solutions that enhance data flow and system interoperability.
• Monitors the optimization of application performance, identifying and resolving any issues that may impact system efficiency. Conducts regular performance assessments and implements improvements to ensure applications run smoothly and efficiently.
• Provides expert technical support to end-users and team members, addressing and resolving application-related issues.
• Cultivates a highly collaborative environment, bridging development, operations, and other key stakeholders to streamline workflows and enhance efficiency.
• Leads strategic planning and execution of process improvements to align application engineering initiatives with organizational goals and objectives.
• Ensures that application and infrastructure performance meets complex and evolving business requirements and user expectations.
• Continuously assesses and integrates industry best practices to ensure the team maintains a competitive edge and drives technological advancements.
• Performs other duties as assigned.

Job Requirements

Education: Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field.

Experience: Generally, a minimum of 6 years of experience in software development and/or application development.

Scope of Job/Qualifications: Typically manages 2 or more reports. Responsible for overseeing team priorities and coordinating daily tasks. May occasionally perform tasks alongside direct reports. Operates under policies and procedures with limited oversight. Responsible for performance and coaching of staff and has a participatory role in decisions regarding talent selection, development, and performance management. Provides mentorship, guidance, and training to team members, promoting best practices and continuous improvement. Maintains advanced proficiency in multiple programming languages, cloud platforms, and modern development frameworks. Responsible for providing technical expertise across a range of applications, systems and/or technologies. Demonstrates expert understanding of machine learning concepts and their software engineering implications. Ensures that the team meets budget and performance targets.

Business Unit:

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.