{"id":2718111,"url":"https://alion.io/job/great-day-improvements-general-manager","title":"General Manager","company":{"id":2266123,"name":"Great Day Improvements","domain":"greatdayimprovements.com","url":"https://alion.io/company/greatdayimprovements","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":7,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atlanta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":158000,"max_usd":294000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4487},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-16T14:17:40Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-23T07:25:31Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Overview\nChampion Window - General Manager\nAs the General Manager (GM), you will provide overall leadership, operational oversight, and business management for an assigned market and branch location. This role is responsible for driving branch performance across sales, operations, customer experience, profitability, and employee engagement while ensuring alignment with company goals, operational standards, and cultural values.\nAlso, the GM directly leads branch-level Sales and Operations leadership and serves as the primary leader responsible for day-to-day branch performance and execution. This position requires a hands-on, results-oriented leader capable of balancing strategic priorities with operational execution in a fast-paced, high-performance environment.\nThe GM partners closely with the Market General Manager and cross-functional support teams to drive profitable growth, operational excellence, leadership development, and an exceptional customer experience within the assigned location.\nResponsibilities\nBranch Leadership & Business Performance\nLead overall branch performance, ensuring achievement of sales, operational, financial, and customer experience goals. \nDirect and develop branch leadership teams across sales and operations functions. \nDrive execution of company strategies, operational standards, and performance expectations within the assigned market. \nFoster a high-performance, people-centric culture focused on accountability, teamwork, engagement, and continuous improvement. \nEnsure branch operations remain aligned with company priorities, operational processes, and customer experience standards. \nSales & Operational Management\nLead branch sales and operational execution to achieve revenue growth, profitability, installation efficiency, and customer satisfaction goals. \nPartner with Sales leadership to improve lead conversion, sales productivity, recruiting, onboarding, and sales team performance. \nPartner with Operations leadership to improve installation quality, cycle times, scheduling efficiency, service responsiveness, and labor productivity. \nEnsure proper staffing levels are maintained across sales and operations functions to support business demand and growth. \nMonitor and manage key branch performance metrics including sales results, margins, customer satisfaction, job costs, cycle times, AR performance, and operational productivity. \nUtilize reporting and analytics to identify trends, address performance gaps, and drive continuous improvement. \nCustomer Experience & Quality Execution\nChampion exceptional customer experiences throughout the customer lifecycle. \nEnsure customer concerns, escalations, and service-related issues are resolved effectively and professionally. \nDrive operational consistency and quality standards across installation, service, and customer interactions. \nEnsure adherence to operational procedures, safety standards, and company policies. \nPromote a culture of urgency, responsiveness, and customer care throughout the branch. \nLeadership Development & Team Engagement\nCoach, mentor, and develop branch-level leaders and team members. \nBuild leadership capability and support succession planning efforts within the branch. \nDrive employee engagement and foster a culture rooted in trust, accountability, respect, and development. \nSupport recruiting, onboarding, training, and performance management activities across the branch. \nRecognize and reinforce high performance while addressing performance concerns appropriately and consistently. \nFinancial & Operational Accountability\nManage branch-level financial performance including budgeting, forecasting, labor management, expense control, and profitability. \nDrive accountability around revenue growth, operational productivity, margin performance, and EBITDA contribution. \nMonitor operational and financial trends to proactively identify risks and opportunities. \nEnsure operational discipline and execution consistency throughout the branch. \nCollaboration & Communication\nPartner cross-functionally with Sales, Marketing, Customer Service, HR, Finance, Operations, and centralized support teams to improve branch performance and customer outcomes. \nCommunicate business priorities, operational updates, and organizational initiatives effectively across teams. \nSupport organizational change initiatives with professionalism, adaptability, and strong leadership presence. \nServe as a culture leader by modeling company values, professionalism, accountability, and teamwork.\nPerformance Expectations/Goals:\nAchieve branch revenue growth and profitability targets. \nDeliver branch EBITDA performance aligned with company expectations. \nMaintain high customer satisfaction and customer experience standards. \nAchieve installation cycle time, service responsiveness, and operational efficiency goals. \nMaintain strong employee engagement and leadership effectiveness within the branch. \nEnsure operational compliance, safety adherence, and execution consistency. \nBuild and sustain a high-performing branch culture focused on results and development.\nQualifications\nEducation\nBachelor’s degree in Business, Operations, Management, or related field preferred.\nExperience\nMinimum of 5-8 years of progressive leadership experience in sales, operations, branch management, or general management leadership roles. \nProven experience leading sales and operational teams in a high-performance environment. \nPrior experience managing branch-level operations and team leadership preferred. \nStrong background in sales, service, operations, retail, home improvement, construction, or related industries preferred. \nDemonstrated success driving revenue growth, operational execution, customer satisfaction, and profitability. \nStrong business acumen with experience in budgeting, forecasting, operational reporting, and performance management. \nProven ability to coach, develop, and lead high-performing teams. \nStrong communication, organizational, leadership, and relationship-building capabilities. \nAbility to operate effectively in a fast-paced, entrepreneurial, and growth-oriented environment. \nProficiency in Microsoft Office Suite and operational/business systems. \nAbility to work flexible hours, including evenings and weekends as needed.\nCore Competencies:\nEnsures Accountability \nDirects Work with Enthusiasm and Purpose \nBusiness Insight and Strategic Thinking \nCultivates Innovation and Entrepreneurship \nInstills Trust \nDemonstrates Perseverance and Resilience \nBuilds Effective Teams \nDrives Engagement \nOrganizational Savvy \nCollaborates Effectively \nDevelops Talent and Future Leaders \nCustomer Focus \nCommunicates Effectively \nDecision Quality \nBalances Strategy and Execution \nDrives Results\nChampion Window is an Equal Employment Opportunity Employer\nIf you need assistance with completing the online application due to a disability, please contact Champion Window.\nToday & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career.\nAlso, we offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.","description_format":"text","description_chars":7210,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Kitchens, Bathrooms & Home Improvement"],"lifecycle":[{"event":"open","at":"2026-10-16T14:17:40Z"}],"visa":[],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.753,"p_room":0.75,"age_days":6,"expected_fill_days":7,"reasons":["conf:3","win:late","comp:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/great-day-improvements-general-manager","json_url":"https://alion.io/job/great-day-improvements-general-manager.json","meta":{"generated_at":"2026-10-23T08:16:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13170,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2266123},"rest":"https://alion.io/mcp/rest/get_company?id=2266123"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgreat-day-improvements-general-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgreat-day-improvements-general-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgreat-day-improvements-general-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/great-day-improvements-general-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgreat-day-improvements-general-manager"}]}