Service Manager

START NOW. LEAD INTO 2027

Join our team today and build your next career chapter with Grecotel.

Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Service Manager to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.

Responsibilities

• Manage and supervise the day-to-day operations of all service restaurants within the hotel
• Ensure high levels of customer satisfaction by consistently delivering exceptional service
• Maintain and implement standard operating procedures to ensure smooth and efficient restaurant operations
• Oversee staffing requirements, including training and performance management
• Collaborate with the culinary team to ensure high-quality food and beverage offerings
• Handle guest feedback and resolve any issues or complaints in a timely and effective manner

Requirements

• 2+ years of experience in a managerial role in the food and beverage industry, preferably in a luxury hotel or resort setting
• Bachelor's degree in Hospitality Management or a related field is preferred
• Strong knowledge of food and beverage operations
• Excellent leadership and team management skills
• Exceptional customer service and communication skills
• Ability to work in a fast-paced environment and handle multiple priorities
• Fluency in English, knowledge of additional languages will be considered as an asset

Benefits

• Competitive salary package and additional benefits
• Career development within Greece's leading hospitality group
• Opportunities for internal mobility and long-term career growth
• Accommodation (if necessary) and full board
• Transportation support and/or travel expenses
• Access to training and educational programs
• A dynamic and supportive working environment
• Employee discounts across Grecotel hotels and selected partner businesses
• A people-focused culture built on teamwork, respect and excellence