{"id":1256622,"url":"https://alion.io/job/green-dot-lead-crm-engineer","title":"Lead CRM Engineer","company":{"id":1752890,"name":"Green Dot","domain":"greendot.com","url":"https://alion.io/company/greendot-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Los Angeles, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":139900,"max":199300,"currency":"USD","period":"year","gross":null,"usd_annual":199300},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"Incident Management","optional":false},{"name":"Rest API","optional":false},{"name":"Self-Healing","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"AWS","optional":true},{"name":"Confluence","optional":true},{"name":"GitHub","optional":true},{"name":"JavaScript","optional":true},{"name":"Jira","optional":true}],"status":"live","first_seen_at":"2026-06-17T00:00:00Z","employer_posted_date":"2026-06-17","last_verified_at":"2026-09-27T01:14:53Z","board_verified":true,"closed_at":null,"days_open":102,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":101},"description":"We’re looking for talented professionals to join us in bringing smart money management and payment solutions to everyone’s fingertips.\nThis position is classified as structured hybrid, with an expectation of a minimum of three (3) days per week working in the office and flexibility to work remotely on the remaining days. On-site expectations may evolve over time to support business needs, with clear communication provided in advance.\n\nJOB DESCRIPTION\nLocation Requirement\nThis position is open only to candidates who currently reside in one of the following approved locations:\nWest Los Angeles, CA\nJob Summary\nGreen Dot Corporation is seeking a Lead Software Engineer focusing on building scalable, secure, and resilient systems that support fraud detection, risk scoring, and compliance automation. \nKey Responsibilities:\nLead the full software development lifecycle (SDLC) for CRM applications-from requirements gathering to deployment and maintenance.\n\nDesign and Architect scalable and maintainable CRM solutions using SFDC or Microsoft Dynamics 365.\n\nWrite, review, and optimize high-quality code using .Net and Azure solution.\n\nDevelop and enforce coding standards and best practices across the team\n\nServe as the primary technical SME for CRM platforms (e.g., Dynamics CRM or Salesforce).\n\nConfigure, customize, and integrate CRM systems with other enterprise applications.\n\nLead CRM-related innovation pilots and digital transformation initiatives.\n\nEnsure CRM solutions meet business needs across marketing, sales, and service processes.\n\nTrack project progress, manage timelines, and report to senior leadership.\n\nMentor junior developers and foster a collaborative team environment.\n\nDevelop and implement software testing strategies.\n\nMaintain technical documentation and ensure compliance with regulatory and security standards.\n\nArchitect and develop backend services and APIs to support CES operations including contact center platforms, escalation workflows, and partner management systems.\n\nCollaborate with cross-functional teams including QA and Compliance to ensure seamless integration and performance of CES tools.\n\nLead technical initiatives to improve SLA adherence, incident management, and root cause analysis systems.\n\nImplement observability and monitoring solutions to ensure system reliability and performance.\n\nPartner with business stakeholders to translate customer journey insights into actionable technical solutions.\n\nImplement intelligent testing frameworks that auto-generate test cases, predict bugs, and enable self-healing.\n\nLeads and builds test automation frameworks using Standard API testing tools for rest-based APIs hosted on Azure cloud.\n\nIntegrate test suites into CI/CD pipelines\n\nLeads the creation of test strategy, test planning, and test execution related to all aspects of testing like functional, integration, systems, end-to-end testing, accessibility, database validations and automation.\n\nTechnical Qualifications:\nBachelor’s degree in computer science, Information Technology, or related field.\n\n8+ years of experience in software development, with at least 3 years in CRM systems with 2+ years in Team leadership.\n\nProficiency in CRM platforms Dynamics CRM, Salesforce classic/lightening).\n\nCertifications in CRM platforms (e.g., Salesforce Certified Developer, Microsoft Dynamics CRM Certification) are a plus.\n\nExperience with cloud platforms (e.g., AWS, Azure) and CI/CD pipelines.\n\nFamiliarity with tools like Jira, GitHub, Confluence.\n\nStrong grasp of security and privacy standards relevant to customer data handling.\n\nProficiency in SFDC, .Net, Java., JavaScript, HTML 5\n\nStrong leadership and communication abilities.\n\nAnalytical thinking and attention to detail.\n\nAbility to translate business requirements into technical solutions.\n\nPreferred Qualifications:\nExperience in fintech or customer support technology platforms.\n\nFamiliarity with CES operational domains such as escalation management, partner scorecards, and voice of customer programs.\n\nContributions to open-source projects or technical publications.\n\n**Ability to work in the U.S. without sponsorship**\n**Ability to meet the location requirement outlined above**\nPOSITION TYPE\nRegularPAY RANGE\nThe targeted base salary for this position is $139,900 to $199,300 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.\nWe’re Here to Support You-Accommodations Upon Request\nGreen Dot is committed to providing an inclusive and accessible hiring experience for all candidates. If you require a reasonable accommodation during any part of the application or interview process, we encourage you to let us know. We will work with you to meet your needs in a way that respects your privacy and ensures equal opportunity. Our goal is to support every applicant in showcasing their talents and potential.\nWork Authorization Requirement\nAt Green Dot Corporation, we value diversity and strive for fair and inclusive hiring practices. However, we are currently unable to offer visa sponsorship. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future sponsorship.\nImportant Notice on Application Accuracy\nWe value integrity in our hiring process. Please ensure that all information provided in your resume and application is accurate and authentic. Submissions found to be fraudulent or misleading will result in disqualification from consideration, and any offers extended may be rescinded.","description_format":"text","description_chars":5640,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Information Technology","Digital Banks & Neobanks"],"lifecycle":[{"event":"open","at":"2026-09-25T19:15:49Z"}],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.299,"p_room":0.28,"age_days":101,"expected_fill_days":43,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-09-26T05:45:00Z"},"pay":{"stated_usd_annual":199300,"is_top_pay":true},"html_url":"https://alion.io/job/green-dot-lead-crm-engineer","json_url":"https://alion.io/job/green-dot-lead-crm-engineer.json","meta":{"generated_at":"2026-09-27T03:20:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3153,"day_limit":5000,"remaining_today":1847,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}