{"id":2958000,"url":"https://alion.io/job/greenberg-traurig-collections-specialist","title":"Collections Specialist","company":{"id":1761387,"name":"Greenberg Traurig","domain":"gtlaw.com","url":"https://alion.io/company/gtlaw","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":59,"ghost_share":0,"stale_share":0.949,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Finance","role_family":"Finance","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Phoenix, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":93000,"max_usd":192000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1839},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":false},{"name":"Copilot","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-20T22:05:36Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-05T17:06:43Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.\nJoin our Revenue Management Team as a Collections Specialist located in our Phoenix office (Hybrid)\nWe are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. With a client-focused mindset and an initiative-taking approach, you will play a critical role in driving success, anticipating needs, and providing strategic solutions. If you are someone who demonstrate initiatives, adaptability, and innovation, we invite you to join our team.\nThis role will be based in our Phoenix office, on a hybrid basis. This position reports to the Collections Supervisor. The candidate must be flexible to work overtime as needed.\nPosition Summary:\nThe Collections Specialist is responsible for the accurate and efficient preparation of invoices for various Billing Attorneys. This position will interact with all levels of attorneys, clients and staff to effectively drive the collection process. The candidate will assist with collections, AR analysis, ebill invoice rejections, invoice resubmissions, Credit/Retainers refunds, client calls as needed. Candidate should also be flexible to work overtime as needed.\n Key Responsibilities:\nResponsible for daily function of collection efforts, including inventory review, regular consultation with attorneys to review issues related to A/R and determine best strategy for collection\nResponsible for accounting functions including but not limited to accounts receivable and billing\nProactively and efficiently communicates accounts receivable information to office and firm management\nProcesses client bills using Pre-bill Viewer and Aderant software\nSubmits electronic client invoices and accruals via various e-billing websites\nResearches and responds to accounting and billing questions; communicates with clients as needed\nReviews and edits pre-bills in response to requests from attorneys and legal support specialists\nAnalyzes client balances and client ledgers (payments and applications)\nApplication and re-application of deposits, retainers, unapplied cash\nAssists with client refunds\nReviews client AR balances and collection communication with the Billing Attorney/Business Director/Revenue Director\nDevelops and prepares collection and A/R related reports; account reconciliations\nEnters and maintains collection notes into our Dashboard/Aderant Collection system\nAssists with our yearly Internal Audit (researches credits and initiates any refunds, updates the collection notes, etc.)\nAssists with other special projects, ad hoc reports, and activities as needed, and performs additional duties as assigned\nQualifications:\nSkills & Competencies\nExcellent interpersonal and communication skills (oral and written), professional demeanor, and presentation, including active listening and ability to convey information clearly\nAbility to prioritize workload and adapt to a fast-paced, high-pressure environment to meet strict deadlines to achieve business goals and objectives\nHighly motivated, self-starter who can work well under minimal supervision, as well as take a proactive approach in being team-oriented\nHigh attention to detail, outstanding organizational skills, and the ability to manage time effectively\nAnalytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills\nProactive in identifying accounting issues and providing solutions\nEducation & Prior Experience\nBachelor’s Degree or equivalent experience in Accounting, Finance, or related field preferred\nMinimum three years of Collections experience, preferably in the professional services industry (legal, accounting, insurance, healthcare\nExceptional computer skills with the ability to learn new software applications quickly\nTechnology\nAderant software, Concur, Prebill Viewer, and Ebilling Hub experience a plus\nProficiency with Windows-based software, strong Excel preferred\nUnderstanding of AI capabilities, limitations, and responsible use in a professional environment.\nFamiliarity with, or willingness to learn, firm-approved AI tools (e.g., Copilot, ChatGPT, or similar platforms) to support daily workflow and/or improve work quality.\nPhysical Requirements:\nWhile performing the duties of this job, the employee is occasionally required to move from workstation or desk throughout the work area to work independently or with a team to meet with colleagues or supervisor and retrieve work assignments.\nThis position may also be sedentary and require the employee to sit for extended periods of time.\nRequires manual dexterity to use a phone, enter data into a computer, handle objects, and use office equipment.\nGT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected 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