{"id":2452538,"url":"https://alion.io/job/greene-king-hr-helpdesk-advisor","title":"HR Helpdesk Advisor","company":{"id":4869,"name":"Greene King","domain":"greeneking.co.uk","url":"https://alion.io/company/greeneking","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":77,"open_postings":433,"ghost_share":0,"stale_share":0.917,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bury St Edmunds, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":84000,"period":"year","method":"role_country_seniority_unknown","sample_n":765},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-13T14:09:23Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-15T13:57:17Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.\nThe role of the People Advisor is to support all teams across the business by providing initial assistance and guidance on various queries. This role typically can involve more complex or sensitive issues such as but not exhaustive, Pay, RTW, access to systems and operational knowledge of the business and processes using the latest HR technology. The role will be pivotal in enhancing the self-service element empowering and educating our teams to find solutions through the various tools and resources available\n ** 6 month FTC - please note covers weekends working week will be Thursday -Monday**\nYour role as People Advisor\nShows empathy and understands the customers’ needs, holds them in the heart of everything they do\nHolds strong problem solving and troubleshooting skills, able to analyse and find effective solutions\nFocuses on improvement, looks for opportunities without introducing risk.\nAble to communicate with stakeholders at all levels\nGood attention to detail, ensuring accuracy when communicating to your customer\nDiscreet, handle sensitive information with care and maintain confidentiality\nA team contributor, able to adapt and adjust to changes in different situations and customer needs\nGood at prioritisation manages own workload taking accountability and responsibility for completion\nWhat you’ll bring……\nKnowledge of HR people practices and processes, including but not exhaustive, payroll, HR compliance\nKnowledge of HR software, Workday HCM would be advantageous\nKnowledge of GDPR processes\nProficient in Microsoft office\nWe’re all about rewarding our team’s hard work, that’s why…\nYou’ll receive a competitive salary, pension contribution as well as:\nThe chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. \nDiscount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.\nFree employee assistance program - mental health, well-being, financial, and legal support because you matter!\nDiscount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. - so you can enjoy a weekend away without breaking the bank.\nRefer a friend - who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!\nWagestream - access your wage before payday for when life happens.\n Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…","description_format":"text","description_chars":2989,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Brewing & Beer","Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-10-13T15:11:51Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-15T06:21:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":24,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/greene-king-hr-helpdesk-advisor","json_url":"https://alion.io/job/greene-king-hr-helpdesk-advisor.json","meta":{"generated_at":"2026-10-15T14:17:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21858,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4869},"rest":"https://alion.io/mcp/rest/get_company?id=4869"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgreene-king-hr-helpdesk-advisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgreene-king-hr-helpdesk-advisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgreene-king-hr-helpdesk-advisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/greene-king-hr-helpdesk-advisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgreene-king-hr-helpdesk-advisor"}]}