Telecom Engineer - Voice Deployment

Greenhouse Software • HR & Recruiting AI • Recruiting Software & ATS • 3 days a week in the office • 1 day ago
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Salary
≈ $25k – $69k per year (Estimated)
Location
Hybrid (Portugal)
Employment
Full-Time

First seen by Alion on Oct 23, 2026.

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Greenhouse Software

Greenhouse Software provides applicant tracking and structured hiring tools. Its methodology encourages scorecards and consistent interview kits to reduce bias. Thousands of companies use it as the system of record for recruiting.
greenhouse.com • HQ: New York, United States • Recruiting Software & ATS • HR & Recruiting AI • 201-500 employees • Est. 2012
Tech stack of Greenhouse Software
Backed by Kleiner Perkins, Felicis, a16z speedrun
Sobre a vaga

Five9 is seeking a Telecom Engineer to join our Voice Deployment team. You will be responsible for the design and deployment of next-generation voice technologies, ensuring reliable service delivery and contributing to the ongoing enhancement of our telecom infrastructure.

O que vais fazer
  • Design and deploy scalable, redundant, and highly available telecom solutions across Five9’s data centers and public cloud
  • Ensure reliability and performance of the voice platform through proactive deployment practices and incident prevention
  • Collaborate with Cloud Operations, Product, and Engineering teams to introduce new telecom features, devices, and services
  • Drive platform improvements by initiating and contributing to projects focused on resilience, automation, and service quality
  • Develop and maintain operational standards and processes to support deployment efficiency and platform reliability
  • Analyze telecom incidents to identify root causes and implement corrective actions that prevent recurrence
  • Evaluate deployment requests for feasibility, scope, and delivery timelines
  • Provide knowledge transfer and deployment documentation to operational teams for continued support
  • Collaborate with and mentor a global team of Voice Engineers to elevate team capabilities
  • Support ongoing operations and act as a customer advocate to ensure deployment quality aligns with service expectations
O que é pedido
  • Bachelor’s degree in Engineering or a related technical field preferred
  • Minimum of 3 years of experience working on a service provider or enterprise voice network
  • Strong understanding of SIP protocols
  • Strong analytical, organizational, and communication skills
  • This role is fully remote for candidates who reside outside Porto, Maia, Matosinhos, Gondomar, Valongo e Vila Nova de Gaia
  • Candidates who reside within those municipalities would be required to work in-office 3 days a week
Valorizado
  • experience with WebRTC is a plus
  • Hands-on experience with Ribbon SBCs and PSXs highly preferred
  • Familiarity with Cisco technologies and CCNA certification is a plus
  • Experience with Ansible or similar automation tools preferred
  • Experience with project planning or coordination is a plus
O que é oferecido
  • Five9 Shares
  • Bonus Scheme
  • 10% Flexi Benefit
  • Meal Allowance
  • Medical Insurance
  • Life Insurance
  • 25 day Annual Leave + Public Holidays

Resumo organizado por IA a partir do anúncio original. Confirma os detalhes no site da empresa.

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