{"id":2724615,"url":"https://alion.io/job/greenlight-program-manager-korea-gtm-contract","title":"Program Manager, Korea GTM (Contract)","company":{"id":31512,"name":"Greenlight","domain":"greenlight.ai","url":"https://alion.io/company/greenlight","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Seoul, South Korea"],"countries":["KR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":96000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1820},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T15:01:22Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-18T06:27:59Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Location: Seoul, South Korea\nEngagement: 1 Year Contract; duration and working arrangements to be confirmed\nSupporting: Korea GTM / Sales\nAbout the Role\nWe are looking for a Program Manager to support the day-to-day operations of our Korea GTM team. This role will coordinate work across pipeline management, quoting, contracting, billing, and customer follow-up, helping our sales team spend more time with customers.\nYou will work closely with Korea account teams and partner managers, alongside APAC Sales Operations, Deal Desk, Finance, Legal, Customer Support, and GTM Systems. Success requires strong attention to detail, clear communication, and the ability to keep requests moving across teams and systems.\nResponsibilities\nCRM and Sales Cadence\nReview Salesforce opportunities for missing or inconsistent stages, close dates, next steps, ownership, and required fields.\n\nCoordinate updates with account owners and maintain accurate records based on confirmed information.\n\nPrepare materials for weekly pipeline and forecast reviews, highlighting changes, open questions, and follow-up actions.\n\nTrack partner-sourced opportunities, including stale records and ownership handoffs.\n\nDeal, Contract, and Billing Support\nCheck that requests for quotes, contract amendments, signatures, and order processing contain the necessary information and documentation.\n\nCoordinate requests with Deal Desk, Legal, Billing, and GTM Systems, tracking approvals, support tickets, and outstanding actions.\n\nHelp investigate missing invoices and questions about billing periods, seats, and credits by gathering supporting information and following up with the responsible teams.\n\nMaintain practical checklists for direct and reseller transactions.\n\nIssue Tracking and Data Quality\nMaintain a consolidated tracker of sales operations requests, including customer impact, owner, next action, target date, and resolution status.\n\nIdentify overdue requests and issues that could affect customer commitments or deal timelines, and escalate through the appropriate channels.\n\nCompare CRM, contract, usage, and billing information using approved tools to identify discrepancies and support investigation.\n\nConfirm resolution before closing requests and document recurring issues and their solutions.\n\nCustomer Follow-up and Process Improvement\nMaintain account, contact, and ownership lists for product launches, customer education, and partner programs.\n\nPrepare customer communication drafts for account team review and track follow-up completion.\n\nKeep operational guides, request procedures, and approved templates current in Korean and English.\n\nUse approved AI and automation tools to improve repetitive tasks such as data checks, reporting, and reminders, with appropriate validation of outputs.\n\nRequired Qualifications\n1+ years of experience in Sales Operations, Revenue Operations, Deal Operations, program coordination, or a related field, or equivalent demonstrated capability.\n\nPractical experience using Salesforce or a similar CRM for opportunity management, data maintenance, and reporting.\n\nStrong spreadsheet skills, including the ability to reconcile information across sources and identify errors or gaps.\n\nExperience coordinating requests across multiple teams and following them through to completion.\n\nProfessional proficiency in Korean and English, with the ability to communicate issues, status, and required actions clearly.\n\nStrong organizational skills, attention to detail, and sound judgment when prioritizing competing requests.\n\nExperience handling customer and commercial information within established access and approval processes.\n\nPreferred Qualifications\nExperience in B2B SaaS, cloud services, or usage-based business models.\n\nFamiliarity with reseller or channel partner operations.\n\nExperience with quoting, electronic signature, contract management, billing, or customer support systems.\n\nExperience working between Korea-based teams and regional or global functions.\n\nDemonstrated use of AI tools or lightweight automation to improve operational efficiency.\n\nCollaboration and Decision-Making\nThis role is responsible for operational execution, information validation, coordination, and follow-through. Sales leaders and account owners retain responsibility for commercial strategy, customer relationships, and final forecast judgments. Pricing, discounts, contract terms, billing adjustments, and system access remain subject to approval by the responsible functions.","description_format":"text","description_chars":4494,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Korean","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"South Korea","iso":"KR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Human Resources","Employer of Record & PEO","Payroll Services","HR & Recruiting AI"],"lifecycle":[{"event":"open","at":"2026-10-16T15:56:36Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":52,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/greenlight-program-manager-korea-gtm-contract","json_url":"https://alion.io/job/greenlight-program-manager-korea-gtm-contract.json","meta":{"generated_at":"2026-10-18T09:40:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14338,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":31512},"rest":"https://alion.io/mcp/rest/get_company?id=31512"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgreenlight-program-manager-korea-gtm-contract"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgreenlight-program-manager-korea-gtm-contract"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgreenlight-program-manager-korea-gtm-contract"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/greenlight-program-manager-korea-gtm-contract\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgreenlight-program-manager-korea-gtm-contract"}]}