{"id":1372230,"url":"https://alion.io/job/greenwich-house-case-management-supervisor","title":"Case Management Supervisor","company":{"id":1800626,"name":"Greenwich House","domain":"greenwichhouse.org","url":"https://alion.io/company/greenwichhouse","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brooklyn, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":76000,"max":78000,"currency":"USD","period":"year","gross":null,"usd_annual":78000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T19:01:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-11-09T18:30:42Z","board_verified":true,"closed_at":null,"days_open":47,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":47},"description":"Why work at Greenwich House?\nAt Greenwich House, we believe in empowering communities through transformative programs,we offer more than a job - we offer a mission. When you work with us, you become part of a passionate, collaborative team committed to making a difference in people’s lives. Every initiative, class, and outreach effort we deliver is fueled by a shared commitment to equity and compassion.\nFounded in 1902 as a settlement house aimed at supporting New York City's growing immigrant population, Greenwich House has since evolved into a dynamic nonprofit organization dedicated to fostering wellness, creativity, and connection across the city. Today, Greenwich House offers a diverse range of programs in health, human services, education, and the arts, serving thousands of New Yorkers each year. Learn more at www.greenwichhouse.org.\nHeights and Hills, an affiliate of Greenwich House, is a community-based agency providing services to Brooklyn's older adults and their families for over 50 years, has an opening for a qualified, committed MSW to work full-time in our Case Management program. Our mission, to promote successful aging in the community, is guided by the beliefs that older adults are assets to their communities; are entitled to live as independently as possible, with dignity and choice; and that professionally delivered home and community-based services for older people are essential. We serve homebound older adults and their families in 18 Brooklyn neighborhoods.\nThe Opportunity\nThe Case Management Supervisors report to the Case Management Program Director. As one of three Supervisors, each is responsible for overseeing the day-to-day operations of the Case Management Program, providing supervision and support to Case Managers, monitoring service quality and documentation, and ensuring program goals and agency standards are met.\nThe Supervisors keep the Program Director informed of staff needs, morale, operational issues, and program effectiveness. They also collaborate on program planning, quality improvement, staff development, and represent the agency in community partnerships and interagency meetings.\nThis is an exciting opportunity for someone who is passionate about people and wants to be part of a mission-driven organization making a lasting impact in New York City.\nResponsibilities\nWith the other Case Management Supervisors, oversee management of Department for the Agingfunded-Case Management program\nSupervise five case managers in their daily work\nWork with Case Management Program Director and Intake Coordinator to assign cases\nReview case records of case management staff for DFTA standards compliance and clinical appropriateness\nWork with other supervisory staff and Case Management Program Director toidentifystaff needs and develop in-servicetrainingsto meet those needs\nSupervise and coordinate activities of student interns\nRepresentthe agency at community meetings\nReach out to community leaders, communityorganizationsand service providers to make them aware of Heights and Hills services, as well as toidentifythose in need of services andidentifygaps in service in the community\nForge community partnerships to enhance the life of seniors in the community\nWork with the Case Management Director and other staff on special projects\nCompile statistics, prepare reports, keepattendanceand other required records\nPerform other duties asrequired\nWhat You’ll Bring\nLMSW or LCSW with two years of experience working with the elderly\nHave an awareness of the biological, psychological, and social aspects of aging and the impact of disabilities and illnesses on aging and the family\nExcellent organizational skills\nStrong communicationskills\nKnowledge of community resources and public benefits eligibility\nProven ability to work both independently and as part of a team\nSIFI Certified or eligible (3 yrs post Masters)\nMust be able to travel on public transportation to do community presentations and home visits with staff\nPrefer bi-lingual and cultural competency in Spanish, Chinese or Haitian Creole.\nPrefer Knowledge of Department for the Aging case management standards\nPrefer Familiarity with theVivedatabase\nEmployment Details\nDepartment:Case Management - Heights & Hills\nLocation:Hybrid; 81 Willoughby Street, Suite 302, Brooklyn, NY 11201\nSchedule:Monday - Friday, 9:00 AM - 5:00 PM, 35 Hours weekly\nFLSA Classification:Exempt\nEmployment Type:Full-time \nReports To:Case Management Director\nUnion Representation:Non-Union\nSalary Range\nThe expected base salary for this position is $76,000 - $78,000 annually. This range reflects the anticipated compensation at the time of this posting and may be adjusted based on experience, education, and organizational needs.\nBenefits\nGreenwich House is committed to supporting the well-being of our employees as a key part of delivering a strong overall workplace experience. Full-time employees are eligible for various benefits, including medical/dental/vision insurance, 403(b) plan, generous paid time off, and other benefits in accordance with applicable plan documents. Employees also enjoy exclusive perks and discounts for Greenwich House programs and services, including classes, lessons, and events. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.\nEqual Employment Opportunity & Accessibility\nGreenwich House is an equal opportunity employer and does not discriminate on the basis ofrace, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We are committed to providing reasonable accommodations to qualified individuals with disabilities to ensure they can successfully perform the essential functions of their roles. 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