{"id":950663,"url":"https://alion.io/job/gresb-account-manager-emea","title":"Account Manager - EMEA","company":{"id":676382,"name":"GRESB","domain":"gresb.com","url":"https://alion.io/company/gresb","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Amsterdam, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":116000,"period":"year","method":"role_country_seniority_unknown","sample_n":128},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-24T00:00:00Z","employer_posted_date":"2026-07-24","last_verified_at":"2026-10-06T19:51:28Z","board_verified":true,"closed_at":null,"days_open":74,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":74},"description":"Shape long-term partnerships with some of the world's leading real asset organizations.\nAt GRESB, Account Managers own the complete commercial relationship with a portfolio of clients across the global real assets industry. This role combines commercial ownership, strategic advisory and customer success. You'll partner with fund managers and asset owners to help them maximize the value of GRESB's products while driving retention, expansion and long-term customer outcomes.\nWe're looking for ambitious Account Managers with 2-5 years of experience who are ready to step into a broader role with greater ownership, more complex and global customers, and international exposure.\nWhat you'll be doing:\nYou'll take ownership of a portfolio of customers and be responsible for their long-term success.\nYour responsibilities include:\nGrowing and retaining your portfolio \nOwn the full customer lifecycle from onboarding through renewal \nBuild trusted relationships with key stakeholders \nIdentify risks early and proactively reduce churn \nDevelop account plans that support long-term customer success \nDriving commercial growth \nIdentify expansion opportunities across the portfolio \nLead renewals and commercial negotiations \nDeliver sustainable ARR growth through value-based conversations \nImprove Net Revenue Retention (NRR) \nBecoming a trusted advisor \nConduct Executive Business Reviews \nDeliver product demonstrations and strategic guidance \nHelp customers maximize the value of GRESB's products and services \nTranslate customer objectives into measurable outcomes \nWorking as one team \nPartner with Sales on expansion opportunities \nShare customer insights with Product and Marketing \nContribute to Voice of Customer initiatives \nUse AI and customer insights to prioritize your portfolio \nRequirements\nHas 2-5 years of Account Management, Customer Success, or Real Estate experience \nHas managed a portfolio of SMB or Mid-Market customers \nEnjoys commercial conversations and identifying growth opportunities\nIs confident presenting to customers and building stakeholder relationships \nWants to take the next step toward managing larger, more strategic accounts \nIs excited about working with international clients \nFluent in English, German, and/or French \nWhy Join GRESB?\nAt GRESB, you'll do far more than manage renewals.\nYou'll become a strategic advisor to some of the world's leading real estate and infrastructure organizations while developing expertise in sustainability, benchmarking and ESG.\nYou'll have the opportunity to:\nOwn a portfolio of international clients across multiple markets \nWork with senior decision-makers at leading real asset organizations \nBuild expertise in a purpose-driven industry \nDevelop commercial skills across renewals, expansion and strategic account management \nBenefits\nInvolvement in a fast growing international data-driven company\nOpportunity to work with a highly talented and committed team in a supportive environment with strong camaraderie\nAnnual leave of 25 days per calendar year\n2 volunteering days off per year\nCompany pension plan\nFree public transport to and from the Amsterdam office\nFree and healthy office lunch catered daily \nAnnual professional development budget\nHome office budget \nABOUT GRESB\nGRESB is a mission-driven organisation and strategic partner for sustainable and high-performing investments across real assets and climate-critical industries. We help investment professionals mitigate risk and build portfolios that are resilient, efficient, and financially attractive for long-term success.\nOur Vision: An investment industry that plays a central role in creating a sustainable world.\nOur Mission: To provide financial markets with actionable sustainability insights, data, and benchmarks. More than 150 global institutional and financial investors with USD 53 trillion in assets under management rely on GRESB to help guide their investment decisions, mitigating risk, improving portfolio quality, and driving long-term financial success.\nThe GRESB team is an energetic group of more than 100 individuals from diverse backgrounds with experience spanning sustainability, data science, software development, real estate, infrastructure, and the capital markets. Most of us work out of our head office in Amsterdam or one of our satellite offices in London, Paris, Berlin, Boston, Singapore, or Sydney. 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