{"id":3980472,"url":"https://alion.io/job/greystar-software-trainer","title":"Software Trainer","company":{"id":4551,"name":"Greystar","domain":"greystar.com","url":"https://alion.io/company/greystar","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":91,"ghost_share":0,"stale_share":0.725,"repost_share":0.033,"time_to_fill_p50_days":27,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Education","role_family":"Education","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-09T19:33:05Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T19:33:05Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"ABOUT GREYSTAR\nGreystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.\nJOB DESCRIPTION SUMMARY\nLeads and participates in the development of the Company’s software training curriculum and programs, and designs, conducts, facilitates, and evaluates systems training programs for the Company’s team members.JOB DESCRIPTION\nConducts and facilitates software training programs by making appropriate travel arrangements, preparing and packaging participant and facilitator materials, coordinating the registration and set-up process, and updating and revising training programs as necessary to ensure the curriculum meets the training needs of the Company. \nCreates new or revises existing training programs by researching systems and software functionality, authoring participant and facilitator training materials, designing instructions, practice and other learning activities, and developing other support materials, including PowerPoint presentations, audiovisuals, graphics, job aids, and other documents. \nActs as a performance improvement resource to managers by following up to provide individual coaching and one-on-one training, conducting remedial and refresher training, and suggesting education and training alternatives and options based on specific situations. \nProvides help desk support by troubleshooting and responding to user requests and questions, researching and correcting systems problems, and following up with the end users to ensure satisfaction resolution of systems-related issues. \nEvaluates and reports on training program effectiveness by developing pre- and post tests, surveys, and/or other methods and tools to assess learner understanding, and by reviewing other Company reports to link training to overall performance and results. \nAssists on take-over and transition teams for newly-acquired properties by completing systems and data conversions, setting up new users for systems access, and conducting training for new team members on the Company’s property management and other software applications. \nWorks with third-party vendors, contractors, and other business partners to support training or system maintenance needs, and provides customer service by working with senior management to develop and produce training and communication materials. \nProvides client and customer service by providing reports, demonstrating systems software, and participating in client/owner presentations as needed. \nCompletes various human resources, financial, administrative, and other reports and analysis, and performs other duties as assigned or as necessary. \nKnowledge, Skills, Abilities:\nDemonstrated proficiency in property management software (preferably Yardi and RealPage), and other computer applications and software used by the Company sufficient to maintain, troubleshoot, provide instructions, and install as needed.\nDemonstrated ability to read, write, and communicate effectively to create and make presentations to team members at all levels, and to design and teach information systems training programs.\nDemonstrated proficiency in word processing, spreadsheet, internet, and database management programs in order to complete required reports, produce necessary communication materials, and use the internet for communication, research, and other business purposes.\nEmployment history that demonstrates the application and usage of an information systems or computer background sufficient to design and provide software systems educational information and training classes to team members and management.\nKnowledge and experience in apartment community operation sufficient to understand the processes, procedures, and daily workflow relative to the use of computer applications and property management systems.\nCollege degree in information systems, education/training, or related field, and/or equivalent experience within the industry.\nThe salary range for this position is $63,000 - $73,000.\nAdditional Compensation:\nMany factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.\nCorporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.\nOnsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.\nRobust Benefits Offered*:\nCompetitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage.\nGenerous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.\nFor onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.\n6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).\n401(k) with Company Match up to 6% of pay after 6 months of service.\nPaid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).\nEmployee Assistance Program.\nCritical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.\nCharitable giving program and benefits.\n*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.\nGreystar will consider for employment qualified applicants with arrest and conviction records.\nGreystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.\nThis position may be performed remotely anywhere within the United States except the state of Alaska.\nImportant Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to .\nANTICIPATED CLOSING DATE\nDecember 9, 2026This date may be subject to change due to evolving business needs.","description_format":"text","description_chars":7500,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Investment","Property Development","Residential Real Estate","Property Management"],"lifecycle":[{"event":"open","at":"2026-11-09T19:33:05Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-09T20:49:34Z"},"pay":null,"html_url":"https://alion.io/job/greystar-software-trainer","json_url":"https://alion.io/job/greystar-software-trainer.json","meta":{"generated_at":"2026-11-09T20:49:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8427,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4551},"rest":"https://alion.io/mcp/rest/get_company?id=4551"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgreystar-software-trainer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgreystar-software-trainer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgreystar-software-trainer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/greystar-software-trainer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgreystar-software-trainer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3980472}},{"tool":"search_jobs","arguments":{"company":"greystar.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3980472},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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