{"id":3446698,"url":"https://alion.io/job/grid-account-solutions-specialist","title":"Account Solutions Specialist","company":{"id":249331,"name":"GRID","domain":"grid.net.sg","url":"https://alion.io/company/grid-4","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":3000,"max":5000,"currency":"SGD","period":"month","gross":true,"usd_annual":46788},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-29T00:00:00Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Company Overview\nGRID Communications is a market leader in Singapore providing premium push-to-talk (PTT) enterprise services and IoT solutions across industries including construction, logistics, finance, hospitality, and utilities. We deliver integrated communication solutions with strong technical support.\nJob Summary\nThe Account Solutions Specialist supports customer account growth through consultative solution selling, technical support, and customer engagement. Collaborating with internal teams, this role recommends technology solutions and ensures successful project delivery for enterprise clients.\nResponsibilities\nDevelop and maintain strong relationships with assigned customer accounts to support daily account management and engagement\nAnalyze customers' operational requirements to recommend appropriate products, services, and solution enhancements that meet business needs\nLead and participate in customer meetings, solution presentations, product demonstrations, workshops, and Proof-of-Concept activities to showcase GRID’s solutions\nIdentify and pursue account growth opportunities through consultative engagement and solution-based selling\nPrepare accurate quotations, proposals, tender submissions, and presentation materials in collaboration with internal stakeholders\nCoordinate with internal departments such as Engineering, IT Operations, Finance, and Project teams to develop and deliver customer solutions\nManage contract renewals, account expansions, project handovers, customer acceptance, and post-implementation follow-ups to ensure satisfaction\nSupport equipment rental processes including handling customer inquiries, preparing quotations, coordinating deployments, and managing returns\nMaintain detailed records of customer engagements, quotations, sales opportunities, and activities\nRepresent GRID professionally at customer meetings, industry events, exhibitions, workshops, and technology showcases\nContinuously update product knowledge on emerging technologies to enhance customer support\nPerform additional duties assigned by management to support company objectives\nPreferred competencies and qualifications\nDiploma or bachelor’s degree in Engineering, Telecommunications, Information Technology, Electronics, Computer Science, or a related discipline. \n2- 4 years of experience in Account Management, Technical Sales, Pre-Sales, Solution Sales, Sales Engineering, or customer-facing technical roles. Knowledge of Radio Communications\nUnderstanding of 4G / 5G Networks\nFamiliarity with Government or Enterprise ICT Solutions\nExperience with Command & Control Systems\nExcellent interpersonal and relationship management skills. \nStrong verbal, written, presentation, and communication skills. \nStrong attention to detail, particularly in preparing quotations, proposals, and tender documentation. \nCustomer-focused with a consultative and solution-oriented mindset. \nStrong analytical and problem-solving abilities.\nGood organizational skills with the ability to manage multiple priorities. \nSelf-motivated, proactive, and eager to learn new technologies. \nAble to work independently as well as collaboratively in a cross-functional environment. \nProfessional, adaptable, and committed to delivering excellent customer service. \nSkills\nAccount Management, Proposal Writing, Quotation Management, Post-Implementation Support, Project Handover, coordinate with other business departments, Solution Presentation, Product Demonstration, Customer Meetings, Solutions Sales, Customer Requirements Analysis, Customer Acceptance Criteria, Tender Submission, Workshops, relationships with internal stakeholders","description_format":"text","description_chars":3647,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["RF & Wireless Hardware"],"lifecycle":[{"event":"open","at":"2026-10-29T08:28:30Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":21,"reasons":["seen:1","win:early","comp:junior"],"computed_at":"2026-10-30T05:48:23Z"},"pay":{"stated_usd_annual":46788,"is_top_pay":false},"html_url":"https://alion.io/job/grid-account-solutions-specialist","json_url":"https://alion.io/job/grid-account-solutions-specialist.json","meta":{"generated_at":"2026-10-30T07:33:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10611,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":249331},"rest":"https://alion.io/mcp/rest/get_company?id=249331"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgrid-account-solutions-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgrid-account-solutions-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgrid-account-solutions-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/grid-account-solutions-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgrid-account-solutions-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3446698}},{"tool":"search_jobs","arguments":{"company":"grid.net.sg","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3446698},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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