{"id":200653,"url":"https://alion.io/job/gridsight-global-customer-data-analyst","title":"Global Customer Data Analyst","company":{"id":93487,"name":"Gridsight","domain":"gridsight.ai","url":"https://alion.io/company/gridsight","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":{"grade":"A","score":86,"open_postings":7,"ghost_share":0,"stale_share":0.571,"repost_share":0,"time_to_fill_p50_days":58,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":["AU"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":107000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1876},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Claude Code","optional":false},{"name":"Dagster","optional":false},{"name":"Databricks","optional":false},{"name":"dbt","optional":false},{"name":"ETL/ELT","optional":false},{"name":"Git","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-08-28T22:43:44Z","employer_posted_date":"2026-08-28","last_verified_at":"2026-11-04T09:40:16Z","board_verified":true,"closed_at":null,"days_open":67,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":67},"description":"Electricity grids are undergoing the most significant transformation in a century. The shift to renewables, the proliferation of rooftop solar, batteries, and EVs, and the increasing complexity of distribution networks are forcing utilities to operate their grids in fundamentally new ways. Gridsight is the analytics platform that makes this possible.\nGridsight is a rapidly growing GridTech startup dedicated to accelerating global electrification and decarbonisation. We are an AI-powered vertical SaaS platform that enables electric utilities to modernise grid operations, accelerate DER interconnection, and unlock dynamic grid capacity. The opportunity is enormous.\nWhy Now\nGridsight was founded in Australia five years ago. Since then, we’ve established strong product-market fit and emerged as the category leader. We are now scaling rapidly across the US with multiple Top 20 utilities.\nThis role exists because we're growing faster than our current implementation process, and we need someone who can both roll up their sleeves to deliver today and help us build the tooling and process that makes tomorrow faster.\nYou'll be working at the intersection of delivery and data - close to customers, close to the commercial team, and close to the product and engineering decisions that shape what we build next.\nThe Role\nAs a Customer Data Analyst, you'll turn our utility customers' data into actionable insights. You'll build dashboards and visualisations that help customers see and understand their grid and deliver bespoke analysis that answers questions they can't yet answer themselves.\nYou'll work alongside our Power Engineers, who bring deep subject matter expertise and lead technical delivery with customers. You'll partner with our Customer Data Engineers to make sure the data you need is available, well-structured, and reliable. And you'll work with Product to translate recurring analyses into platform features when we see enough demand across the market.\nGridsight runs an AI-forward stack that gives the team access to best-in-class tooling across data infrastructure, orchestration, and AI-assisted development, including Databricks, dbt, Dagster, AWS, and enterprise Claude Code. Staying ahead of the curve is part of the job.\nThis is a great role for someone who loves working with data, enjoys being close to customers, and wants to see their analysis evolve from a one-off deliverable into a product used across the industry.\nKey Responsibilities\nAnalytics & Visualization (~55%)\nBuild dashboards and visualizations for customers, making complex grid data clear and actionable.\nTranslate customer business questions into analytical tasks, and communicate findings clearly to both technical and non-technical audiences.\nDeliver ad hoc and bespoke analysis to answer questions and surface insights that aren't yet available through the product.\nValidate outputs against quality standards to ensure analysis is accurate and trustworthy.\nCustomer Delivery Support (~25%)\nWork alongside Power Engineers, who provide subject matter expertise and lead technical delivery, to support end-to-end customer engagements.\nPartner with Customer Data Engineers to ensure the data required for analytics is available, correctly mapped, and fit for purpose.\nDebug data and analysis issues with composure - triaging problems, communicating clearly with customers, and driving resolution.\nProduct Support (~20%)\nIdentify and communicate patterns across customer engagements to inform product direction.\nPartner with Product to translate bespoke analyses into repeatable, platform-ready features where there's enough demand and signal from customers across the market.\nContribute to internal documentation, playbooks, and tooling that improve the efficiency and consistency of future analytics and delivery work.\nBring a tool-first mindset: spot manual steps that can be automated, and take initiative to improve them.\nQualifications\n2+ years of professional experience in data analytics, analytics engineering, data engineering, technical consulting, or a similar role combining hands-on data work with stakeholder engagement.\nStrong SQL skills and demonstrated ability to analyse, validate, and wrangle complex or messy datasets.\nExperience building dashboards and data visualizations.\nProficiency in Python for data analysis, transformation, and scripting.\nAbility to communicate data-driven findings clearly to both technical and non-technical audiences.\nExperience with cloud data infrastructure and modern development practices (Git, command-line environments, collaborative codebases).\nExposure to dbt or similar ELT/ETL frameworks.\nStrong problem-solving skills and a methodical approach to troubleshooting technical issues.\nProven problem-solving abilities and a self-starter mentality, comfortable working in a fast-paced startup environment.\nWhat We Offer\nCompetitive salary. We hold high expectations, but pay accordingly.\nMeaningful ESOP so you share in the growth of Gridsight.\n$2,500 WFH allowance, $2,500 health and wellness allowance, bi-annual in person working weeks, and lunch is on us when you’re in office.\nWork how you like. Fully remote, hybrid or in office with a fresh, new head office in Sydney and satellite spaces in Melbourne, Brisbane and Hobart.","description_format":"text","description_chars":5288,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Simulation & Digital Twin Software","Power Grid","Smart Grid","Energy AI"],"lifecycle":[{"event":"open","at":"2026-09-04T11:21:37Z"}],"visa":[],"liveness":{"score":36,"band":"fade","label":"Fading","p_open":1,"p_active":0.817,"p_room":0.44,"age_days":67,"expected_fill_days":58,"reasons":["conf:1","velocity","win:tail","crowd:junior"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/gridsight-global-customer-data-analyst","json_url":"https://alion.io/job/gridsight-global-customer-data-analyst.json","meta":{"generated_at":"2026-11-04T13:08:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19911,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":93487},"rest":"https://alion.io/mcp/rest/get_company?id=93487"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgridsight-global-customer-data-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgridsight-global-customer-data-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgridsight-global-customer-data-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gridsight-global-customer-data-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgridsight-global-customer-data-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":200653}},{"tool":"search_jobs","arguments":{"company":"gridsight.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":200653},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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