Office Driver

Introduction

A challenging opportunity has become available for a self-motivated, driven and innovative individual to be appointed as an Office Driver. The successful candidate will be required to work alternating shifts including alternate weekends.

Job description

The responsibilities will include, but are not limited to the following:

Deliveries and collection of documents

• Collect clearing and forwarding documents from clients, suppliers, transporters, customs agents, internal departments, and other designated parties.
• Deliver documents to the appropriate border post or other authorised destination.
• Ensure that all documents are delivered within the required timeframes and before applicable operational or customs cut-off times.
• Plan daily deliveries according to urgency, border operating requirements, traffic conditions, distance, and delivery deadlines.
• Obtain confirmation of receipt for all important documents delivered.
• Return signed delivery notes, acknowledgements, receipts, or other proof of delivery to the relevant department.
• Immediately report any unsuccessful delivery, delay, missing documentation, or change in delivery requirements.

Maintenance & Upkeep of company vehicle

• Ensure the vehicle is maintained/serviced as per requirement.
• Report any incidents/damage that may occur.
• Report any unauthorised use of the company vehicle.
• Vehicle to always be kept clean and tidy.
• Adherence to company “Vehicle Usage Policy”.
• Conduct inspection of the vehicle before and after use.

Customer Service and Professional Conduct

• Represent the company professionally when dealing with clients, border officials, customs authorities, transporters, clearing agents, and other stakeholders.
• Communicate politely and professionally at all times.
• Provide accurate information without making unauthorised commitments on behalf of the company.
• Maintain a service-oriented approach, particularly when handling urgent or time-sensitive requests.
• Protect the company's reputation through responsible driving, professional conduct, punctuality, and appropriate communication.

Vehicle and Route Management

• Operate the company vehicle responsibly and in accordance with applicable road traffic laws and company policies.
• Conduct basic daily vehicle checks before commencing duties, including fuel, tyres, lights, brakes, fluids, and general roadworthiness.
• Maintain the vehicle in a clean and presentable condition.
• Allow sufficient travel time for traffic, road conditions, border congestion, delays, and unforeseen circumstances.
• Report vehicle faults, accidents, breakdowns, traffic incidents, or other problems immediately.
• Ensure company vehicles are not used for unauthorised personal purposes.