Senior Customs Entry Operator

Introduction

A challenging opportunity has become available for a self-motivated, driven and innovative individual to be appointed as a Senior Customs Entry Operator. The successful candidate will be required to work alternating shifts including alternate weekends.

Job description

The responsibilities will include, but are not limited to the following:

Deliveries and collection of documents

• Verify Imports/ Exports documentation prior to framing.
• Ensure correct tariff headings are used.
• Follow up on all progress of shipments in Customs.
• Follow up on Customs examinations and stops.
• Ensure HUB queries are attended on time.
• Ensure correct data is captured from invoices.
• Ensure compliance report / remarks are up to date.
• Ensure correct procedure code and tariff are applied.
• Capture correct driver details when preparing documents.
• Ensure pending files are updated and accurate at all times.
• Ensure correct transport details are applied on all entries framed.
• Ensure accurate info, value, as per invoice are used when preparing the entry.
• Communicating and liaising with Shift supervisor to verify documents submitted.
• Advise Customs Border Administrator if SADC levels are low & communicate to clients.
• Ensure 100% upload of all scanned documents on Shipshape. And named correctly.
• Ensure clearing instruction, Commercial invoice, email comms are uploaded on ShipShape per file.
• Obtain relevant desired results for any ad hoc projects having prioritised it with other regular activities.
• Provide support when needed to shift supervisor and junior entry clerks by communicating with clients, Front Counter Supporters, Boarder representatives and KM4 staff.

People Management and HR Compliance

• Assist with monitoring attendance and punctuality, and report and address attendance issues.
• Support team development by identifying skill gaps and facilitating on-the-job training sessions.
• Assist with team management and task delegation in your supervisor’s absence.
• Assist with handling employees’ matters and disciplinary issues in your supervisor's absence.
• Promote adherence to policies, procedures, and ethical standards, escalating disciplinary matters to the supervisor when necessary.
• Support the supervisor in fostering a positive, inclusive, and collaborative workplace culture that boosts team morale and engagement.
• Promote adherence to policies, procedures, and ethical standards, escalating disciplinary matters to the supervisor when necessary.