{"id":2159034,"url":"https://alion.io/job/grit-solutions-salesforce-business-analyst","title":"Salesforce Business Analyst","company":{"id":4374588,"name":"GRiT Solutions","domain":"gritsolutions.pt","url":"https://alion.io/company/grit-solutions","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lisbon, Portugal"],"countries":["PT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":61000,"period":"year","method":"role_country_seniority_unknown","sample_n":38},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false}],"status":"live","first_seen_at":"2026-10-07T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-07T00:00:00Z","board_verified":false,"closed_at":null,"days_open":30,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":30},"description":"Salesforce Business Analyst\nThere's no secret to become number-one, it takes willingness to improve and determination to pursue it. At GRiT®, it’s all about the journey getting there. We trust talent and intelligence are important, yet passion and perseverance are key to achieving any goal.\nWe are Tech Passionate People with a Purpose, delivering solutions while building strong long-term relations.\nRecognizing each person's unique contribution to our collective success, we embrace inclusion and diversity, committed to creating a respectful and socially responsible environment.\nPeople. Technology. Innovation. All-around it.\nAre you GRiTTY enough to be part of our journey? Take the first step by applying now and let’s create our future together. \n\nMust-Have:\nProven experience as a Business Analyst, preferably within Salesforce-driven projects and environments\nSolid experience with Salesforce Field Service, including configuration, processes, and best practices\nStrong experience in requirements elicitation, analysis, and functional requirements management\nExperience translating business needs into clear User Stories, functional specifications, and acceptance criteria\nSolid understanding of business processes and process mapping methodologies\nExperience facilitating workshops, stakeholder interviews, and requirement gathering sessions\nStrong analytical and problem-solving skills, with the ability to identify impacts, risks, and dependencies across business processes and systems\nExcellent communication and stakeholder management skills, with experience working directly with business and technical teams\nExperience working with Agile methodologies and backlog management practices\nEnglish fluency at minimum B2 level\nWould be great if you have:\nPrevious experience working in Salesforce ecosystems, such as Sales Cloud, Service Cloud, Experience Cloud, Omnistudio, or related solutions\nSalesforce certifications such as Business Analyst, Administrator, Service Cloud, or other Salesforce credentials\nKnowledge of Salesforce platform capabilities, including configuration, flows, and integrations\nExperience in digital transformation, CRM implementation, or enterprise platform projects\nFamiliarity with tools such as Jira, Confluence, or equivalent collaboration and project management tools\nExperience working in cross-functional teams within structured delivery environments\nStrong critical thinking skills and the ability to translate complex business challenges into actionable solutions\nExperience supporting UAT processes, go-live activities, and change management initiatives\nValued academic background in Engineering, Information Systems, Management, or similar\nWhat’s in it for you:\nContinuous Training and Certifications\nGRiT Prizes: GRiT Baby Gift, GRiT Birthday Prize, GRiT Recommendation Prize\nExclusive Partnerships/Discounts: (Gym, Health, Well-being, Lifestyle, Financial, etc…)\nUnique Events\nWelcoming Office (Fruit, Coffee, Pool Table, etc.)\nCompetitive Compensation\nPay for Performance\n\n#TechWithPassion - 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