{"id":2947097,"url":"https://alion.io/job/grit-solutions-salesforce-project-manager","title":"Salesforce Project Manager","company":{"id":4374588,"name":"GRiT Solutions","domain":"gritsolutions.pt","url":"https://alion.io/company/grit-solutions","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Porto, Portugal"],"countries":["PT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":63000,"period":"year","method":"role_country_seniority_unknown","sample_n":23},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"BPMN","optional":false},{"name":"Kanban","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-10-20T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-20T00:00:00Z","board_verified":false,"closed_at":null,"days_open":11,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":11},"description":"Salesforce Project Manager\nThere’s no secret to become number-one, it takes willingness to improve and determination to pursue it. At GRiT®, it’s all about the journey getting there. We trust talent and intelligence are important, yet passion and perseverance are key to achieving any goal.\nWe are Tech Passionate People with a Purpose, delivering solutions while building strong long-term relations.\nRecognizing each person’s unique contribution to our collective success, we embrace inclusion and diversity, committed to creating a respectful and socially responsible environment.\nPeople. Technology. Innovation. All-around it.\nAre you GRiTTY enough to be part of our journey? Take the first step by applying now and let’s create our future together.\n\nJob Description: Project management for international CRM programs focused on service processes. Support for the transition from Microsoft Dynamics service processes to Salesforce Service Cloud. Alignment between business, architecture and development teams across all delivery phases, from analysis to hypercare.\nMust-Have:\n5+ years of experience in CRM project management, with a strong service processes background\nProven record leading complex international CRM programs, from analysis through implementation, testing, deployment and hypercare\nSound command of CRM service processes, including case handling, SLA management, knowledge bases and ticketing\nWorking knowledge of Salesforce Service Cloud, with focus on service process design\nAzure DevOps in daily use for backlog, sprint and work item tracking\nAgile delivery with Scrum, SAFe and Kanban, including performance reporting with velocity, burndown and WIP\nBusiness requirements translated into user stories, acceptance criteria and functional specifications\nTesting support, covering test scenarios, UAT coordination and defect handling\nBackground guiding distributed teams through agile adoption and cultural change\nWorkshop facilitation, conflict resolution and coordination across teams\nProcess mapping with BPMN tooling or flow diagrams\nFoundations in integration topics such as APIs, data migration flows and system interfaces\nProficiency in MS Office and Confluence\nSalesforce Certified Administrator, Salesforce Certified Service Cloud Consultant and Salesforce Certified Business Analyst\nFluent English\nExcellent communication and stakeholder management, with analytical thinking and problem-solving\nLeadership and mentoring of technical teams, adaptability and strategic vision\nCollaborative mindset, committed to enabling team success\nWould be great if you have:\nFamiliarity with Microsoft Dynamics 365 Service, namely its process models and data flows\nTrack record of mapping complete service workflows within Microsoft Dynamics 365 Service\nWhat’s in it for you:\nContinuous Training and Certifications\nGRiT Prizes: GRiT Baby Gift, GRiT Birthday Prize, GRiT Recommendation Prize\nExclusive Partnerships/Discounts: (Gym, Health, Well-being, Lifestyle, Financial, etc…)\nUnique Events\nWelcoming Office (Fruit, Coffee, Pool Table, etc.)\nCompetitive Compensation\nPay for Performance\n\n#TechWithPassion - Fuel your fire, join our tech tribe!","description_format":"text","description_chars":3161,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Enterprise Apps Implementation Partners"],"lifecycle":[{"event":"open","at":"2026-10-20T18:57:00Z"}],"visa":[],"liveness":{"score":79,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.882,"p_room":0.9,"age_days":11,"expected_fill_days":31,"reasons":["seen:11","velocity","win:mid"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/grit-solutions-salesforce-project-manager","json_url":"https://alion.io/job/grit-solutions-salesforce-project-manager.json","meta":{"generated_at":"2026-10-31T09:22:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14138,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4374588},"rest":"https://alion.io/mcp/rest/get_company?id=4374588"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgrit-solutions-salesforce-project-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgrit-solutions-salesforce-project-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgrit-solutions-salesforce-project-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/grit-solutions-salesforce-project-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgrit-solutions-salesforce-project-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2947097}},{"tool":"search_jobs","arguments":{"company":"gritsolutions.pt","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2947097},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}