{"id":3104669,"url":"https://alion.io/job/gritoverresume-mod42-quality-program-manager","title":"MOD42 - Quality Program Manager","company":{"id":4420075,"name":"Gritoverresume","domain":"gritoverresume.com","url":"https://alion.io/company/gritoverresume","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Management","role_family":"Management","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Phoenix, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":104000,"max_usd":196000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":971},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":true},{"name":"FMEA","optional":true}],"status":"live","first_seen_at":"2026-10-22T18:40:32Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-24T01:46:30Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"MOD42 Opportunity | The GOR Group, Authorized Recruiting Partner\nMOD42 designs, manufactures, and delivers modular data center infrastructure that helps customers deploy and expand AI capacity faster. By integrating engineering and factory production, MOD42 enables manufacturing and site preparation to progress simultaneously, creating a more efficient and predictable path to deployment.\nLed by experienced data center professionals, MOD42 develops scalable, repeatable infrastructure designed to reduce waste, minimize site impact, and adapt to evolving technology requirements.\nPosition Overview\nThe Quality Program Manager is a hands-on quality leader responsible for building, implementing, and sustaining MOD42's end-to-end quality management system. Reporting to the Vice President of Manufacturing, this role ensures that business processes are clearly documented, understood, consistently followed, measured, and continuously improved.\nThe position extends beyond product inspection and manufacturing quality. Its scope encompasses the full business and product lifecycle, beginning with customer conversations and proposals and continuing through design, procurement, program execution, manufacturing, logistics, installation, start-up, commissioning, and warranty support.\nThis leader will work across departments to develop practical, ISO 9001-based processes that connect commitments, requirements, decisions, handoffs, records, and accountable ownership. The role requires someone who can bring structure to ambiguity, influence without direct authority, lead organizational change, and turn documented processes into sustainable daily operating practices.\nMinimum Qualifications\nAt least 10 years of experience in quality management, operations, manufacturing, engineering processes, supply chain quality, field delivery, or a comparable discipline.\nAt least three years of experience leading a quality management system or comparable cross-functional process-system implementation across departments or organizational boundaries.\nDemonstrated experience developing, implementing, and improving documented processes, operating controls, or management systems.\nProven ability to lead multiple quality or process-improvement initiatives through organizational change, adoption, and sustained operational use.\nHands-on supplier or external-partner quality experience, including capability assessments, requirements development, corrective-action management, and verification of corrective-action effectiveness.\nAbility to build, implement, and sustain an ISO 9001-based quality management system.\nExperience using objective evidence, operational data, audits, and risk-based reviews to evaluate process performance and improvement.\nStrong written communication, process-documentation, training, coaching, facilitation, and cross-functional problem-solving abilities.\nAbility to influence department leaders, technical teams, suppliers, and external partners without relying on direct authority.\nRelevant military experience in quality, operations, maintenance, logistics, or documented systems may count toward the experience requirements when the responsibilities and results are comparable. \nPreferred Qualifications\nExperience supporting complex operations, engineered products, contract manufacturing, multi-site operations, or field delivery.\nDegree in industrial engineering, quality, operations research, applied statistics, or a related discipline.\nPractical experience with Lean Six Sigma or comparable continuous-improvement methodologies.\nLean Six Sigma Green Belt or Black Belt certification.\nISO 9001 Lead Auditor qualification.\nExperience facilitating Quality Council or leadership-level quality reviews.\nExperience coaching common quality methods across departments, products, suppliers, and operating sites.\nDemonstrated ability to quantify process adoption, operational improvements, recurring failures, rework, corrective-action effectiveness, and customer outcomes.\nA degree is not required. Education does not replace the position's experience requirements or provide an automatic advantage when candidates demonstrate comparable practical capability.\nOperating Model\nPhase 1 - Lifecycle Process Assessment and Risk Prioritization\nPartner with business and department leaders to map MOD42's end-to-end lifecycle processes. Identify process owners, inputs, outputs, requirements, risks, decisions, handoffs, controls, and the objective evidence required to demonstrate that each process operates effectively.\nAssess existing practices against operational needs and ISO 9001-based quality principles. Identify unclear ownership, incomplete requirements, weak handoffs, missing records, recurring failures, and other conditions that create quality or execution risk.\nPhase 2 - QMS Development and Process Documentation\nDevelop a prioritized quality management system plan based on operational risk and business need. Work with departments to create practical process documents, procedures, work instructions, templates, review routines, and accountability mechanisms.\nConnect customer and proposal commitments to downstream design, purchasing, manufacturing, logistics, installation, commissioning, acceptance, and warranty-support requirements.\nPhase 3 - Implementation, Training, and Adoption\nIntroduce new or improved processes through direct engagement with process owners and users. Train and coach teams, verify their understanding, address resistance, and ensure that documented requirements can be followed during daily operations.\nEstablish adoption checks, process reviews, corrective-action routines, and lessons-learned practices. Resolve controls that are unclear, inefficient, duplicative, or difficult for teams to use consistently.\nPhase 4 - Governance, Measurement, and Continual Improvement\nUse risk-based reviews, internal audits, supplier audits, performance measures, and objective evidence to verify process adherence and results.\nPrepare Quality Council reviews with the Vice President of Manufacturing and Chief Product Officers. Clearly present cross-functional risks, decisions, owners, priorities, recurring failures, and corrective-action status.\nUse findings, performance data, customer outcomes, and lessons learned to improve the QMS and prevent recurrence.\nPhase 5 - Supplier and External-Partner Quality Integration\nDevelop supplier and external-partner quality processes in collaboration with Procurement, Engineering, Operations, and other responsible departments.\nAssess supplier capability, establish quality expectations, monitor performance based on risk, verify corrective-action effectiveness, and adjust oversight when supplier performance or operational conditions change.\nCore Responsibilities\nQuality Management System Leadership\nBuild and maintain MOD42's end-to-end quality management system framework.\nDevelop practical ISO 9001-based processes with department leaders and operating teams.\nEnsure processes are documented, communicated, understood, followed, measured, and improved.\nEstablish governance practices that clarify responsibilities, decisions, controls, required records, and evidence of effective execution.\nMaintain a balanced quality system that supports operational discipline without creating unnecessary administrative burden.\nLifecycle Process Development\nMap lifecycle processes with department leaders, including owners, inputs, outputs, requirements, risks, decisions, handoffs, and performance evidence.\nConnect customer commitments and proposal requirements to design, procurement, manufacturing, logistics, installation, commissioning, and warranty-support activities.\nIdentify and resolve incomplete handoffs, unclear ownership, inconsistent requirements, missing evidence, and cross-functional process gaps.\nEnsure documented processes account for downstream impacts and do not shift problems from one team or lifecycle phase to another.\nProcess Documentation and Control\nCreate and maintain quality procedures, process documents, work instructions, templates, and supporting records with responsible departments.\nEstablish proportionate document control, configuration control, process-review, and change-management practices.\nVerify that current requirements, approved changes, accountable ownership, and required records remain available across departmental and organizational boundaries.\nImprove documentation that is unclear, inefficient, outdated, or difficult to use.\nOrganizational Change and Adoption\nEngage department leaders and process users during the development and implementation of new controls.\nTrain and coach teams on quality-system requirements and practical process execution.\nAddress resistance, clarify expectations, and help teams integrate documented processes into daily work.\nVerify employee understanding, process adoption, and sustained use rather than relying solely on completed documentation.\nInfluence outcomes across functions without assuming ownership of each department's technical or commercial decisions.\nNonconformance and Corrective Action\nLead organizational processes for nonconformance, root-cause analysis, corrective action, preventive action, and lessons learned.\nHelp accountable teams identify immediate corrections and sustainable process improvements.\nUse methods such as 5 Whys, 8D, risk assessment, and FMEA when appropriate to the issue and level of risk.\nVerify corrective-action implementation and effectiveness before closure.\nEnsure process documents, controls, and training are updated when corrective actions require operational changes.\nMonitor recurring failures and ensure lessons learned are applied across relevant products, suppliers, departments, and sites.\nSupplier and External-Partner Quality\nDevelop supplier-quality and external-partner quality processes with Procurement, Engineering, Operations, and other responsible functions.\nParticipate in supplier capability assessments and the establishment of quality expectations.\nEvaluate supplier corrective-action responses and verify that implemented actions are effective.\nAdjust audits, reviews, and monitoring based on supplier performance, risk, and recurring quality issues.\nPromote consistent quality methods across suppliers and internal operating teams.\nAudits, Metrics, and Process Verification\nDevelop a risk-based audit and review program covering internal processes, suppliers, external partners, and cross-functional handoffs.\nUse audits and reviews to evaluate both process adherence and operational results.\nMeasure process adoption, handoff completeness, rework, recurring failures, corrective-action effectiveness, and customer outcomes.\nUse sound data judgment to distinguish isolated issues from systemic risks.\nPrioritize improvement efforts using operational evidence, risk, and business impact.\nQuality Council and Executive Governance\nPrepare and facilitate Quality Council reviews with the Vice President of Manufacturing and Chief Product Officers.\nPresent concise summaries of quality risks, process gaps, required decisions, responsible owners, and improvement priorities.\nEstablish a reliable governance cadence for corrective action, lessons learned, process performance, and cross-functional escalation.\nCoach Product Quality Managers and other quality leaders on common methods while respecting their established reporting relationships and technical accountability.\nPractical Quality Methods\nThe Quality Program Manager is expected to select and apply methods based on the process, risk, and operational need. Applicable methods include:\nISO 9001-based quality management systems\nProcess mapping and lifecycle analysis\nDocument and configuration control\nInternal and supplier audits\nRoot-cause analysis\nCorrective and preventive action\n5 Whys\n8D problem solving\nRisk assessment\nFailure Mode and Effects Analysis\nLean and continuous improvement\nAdoption and process-effectiveness measurement\nLessons-learned practices\nSupplier capability asse...","description_format":"text","description_chars":15523,"description_truncated":true,"requirements":{"experience_years_min":10,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-22T18:40:32Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":31,"reasons":["conf:2","win:early"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/gritoverresume-mod42-quality-program-manager","json_url":"https://alion.io/job/gritoverresume-mod42-quality-program-manager.json","meta":{"generated_at":"2026-10-24T04:43:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7042,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4420075},"rest":"https://alion.io/mcp/rest/get_company?id=4420075"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgritoverresume-mod42-quality-program-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgritoverresume-mod42-quality-program-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgritoverresume-mod42-quality-program-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gritoverresume-mod42-quality-program-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgritoverresume-mod42-quality-program-manager"}]}