{"id":2748985,"url":"https://alion.io/job/grocery-outlet-head-clerk-3","title":"Head Clerk","company":{"id":1838454,"name":"Grocery Outlet","domain":"groceryoutlet.com","url":"https://alion.io/company/groceryoutlet","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"B","score":75,"open_postings":9,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":57,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Redwood City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":104000,"period":"year","method":"role_country_seniority_unknown","sample_n":11684},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T22:54:22Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-11-11T13:01:57Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"About the Role:\nHead Clerks create a welcoming environment and maintain a clean, well-stocked store that keeps customers coming back for great deals and stellar service. An ideal Head Clerk enjoys interacting with people, can work under pressure, balances various managerial duties, is inquisitive, and most importantly has a positive, can-do attitude.\nResponsibilities Include:\nInteracting with customers and answering questions with kindness and enthusiasm.\nAttending to customer and co-worker requests, complaints and/or problems to assure they are handled promptly.\nMaintaining a clean, safe, and orderly store that is compliant with all GOI guidelines and procedures.\nReviewing and accepting customer checks, overrides, voids, and other cashiering related issues.\nUnloading product from trucks, organizing the stock room, filling assigned areas on the sales floor, and operating backroom equipment (pallet jack, baler, etc.).\nTaking inventory of merchandise and replenishing and/or ordering as needed to keep business booming.\nCatching customers’ eyes by preparing merchandise for display.\nPerform miscellaneous office duties such as handling incoming or outgoing mail and ordering product.\nEnforcing all company policies, procedures and programs to keep customers and employees safe, happy, and healthy.\nAbout The Pay:\nBase Salary: $28.20 hr\nMedical, Dental, Vision & More!\nFinal compensation will be determined based upon experience and skills and may vary based on location.\nAbout You:\nHigh school diploma or equivalent.\nAble to deliver friendly, courteous, prompt customer service.\nAble to interpret, understand, and follow instructions.\nMust be able to pass drug and background check.\nFlexible schedule.\nPrevious grocery or retail experience.\nAbility to work in harmony with others as a team member and leader.\nPassion for serving people.\nPrior bookkeeping experience preferred. \nInteracting with customers, associates, truck drivers, and vendors, all with a smile.\nTo learn about how we collect, use and secure your personal information. 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