{"id":918074,"url":"https://alion.io/job/groma-junior-property-operations-associate","title":"Junior Property Operations Associate","company":{"id":674449,"name":"Groma","domain":"groma.com","url":"https://alion.io/company/groma-2","size_band":"11-50","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":106000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1025},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2025-08-06T22:14:01Z","employer_posted_date":"2026-07-22","last_verified_at":"2026-09-24T06:17:35Z","board_verified":true,"closed_at":null,"days_open":413,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":413},"description":"Groma is blending real estate and technology to unlock a new real estate asset class while making it easier for everyone, from institutional investors to the residents in our buildings, to participate in ownership. Our property technology platform uses AI to bring new efficiencies to the small unit count multifamily sector, enabling us to efficiently acquire, upgrade, and operate these 2-20 unit multifamily buildings and bring institutional performance to this massive but historically overlooked sector. Our investor technology platform makes owning these assets accessible to a broad array of investors, with bespoke vehicles available to institutional and family office investors and our flagship vehicle, the blockchain-powered GromaREIT, available to everyone, with a special focus on enabling ownership for the residents in our buildings. Visit www.groma.com to learn more about us.\nAbout the Role\nWe are seeking a highly motivated and organized Junior Property Operations Associate to join our dynamic team here at Groma, a rapidly growing real estate investment and management start-up. The Property Operations Associate will play a crucial role in overseeing the day-to-day operational tasks of our residential real estate portfolio, as well as handling corporate-level administrative responsibilities. This multifaceted role requires a proactive individual with exceptional communication, organizational, and problem-solving skills. The successful candidate will collaborate across various elements of the Property Operations department, including property management, maintenance, construction, and leasing.\nCorporate Development\nAssist with the onboarding of new acquisitions to the portfolio\nAssist with the implementation of policies and procedures across the property operations team\nParticipate in property operations meetings and projects\nProperty Management\nField inbound calls, emails, and resident portal requests and inquiries\nManage scheduling and follow-up of maintenance tasks across a team of field technicians and third-party contractors\nPerform on-site property inspections for apartment turnovers and quarterly inspections\nPerform monthly outstanding balances audit for rent collections\nPerform monthly billing for completed work orders\nComplete supply inventory audits quarterly\nAssist with the move-in and move-out process for residents\nLeasing\nAssist with scheduled apartment showings for prospective residents as needed\nAssist leasing team with inbound showing requests and third-party real estate agent showings\nAssist with subletting and lease assignment process for current residents\nAssist in reviewing rental applications for prospective renters\nWork Schedule\nA healthy work-life balance is important to our team, but this isn’t your standard 9-5. Most individuals looking for a new place to live tend to do so outside normal working hours, and we have created coverage schedules that balance our team members' and our renters' needs. These schedules allow for a 40-hour work week for our team members, with alternating shift times to account for weeknights and weekend coverage and 4-day weekends on your “off” weekends. Additionally, the Property Operations team requires coverage from the hours of 5:00pm to 7:00pm on weekdays. This position will therefore be enrolled in a rotation to provide coverage during that period for at least 1 weekday per week. This rotation will be assigned at the beginning of each quarter. We’ve included a sample schedule below, but more specific details will be provided during the interview process.\n\nWeek 1 (40 total hours)\n\nWeek 2 (40 total hours)\n\nWeek 3 (40 total hours)\n\nWeek 4 (40 total hours)\n\nSaturday\n\nOFF\n\n11-6\n\nOFF\n\n11-6\n\nSunday\n\nOFF\n\n11-6\n\nOFF\n\n11-6\n\nMonday\n\n9-5\n\nOFF\n\n9-5\n\nOFF\n\nTuesday\n\n9-5\n\nOFF\n\n9-5\n\nOFF\n\nWednesday\n\n9-5\n\n9-5\n\n9-5\n\n9-5\n\nThursday\n\n9-5\n\n9-5\n\n9-5\n\n9-5\n\nFriday (example)\n\n9-7pm\n\n9-7\n\n9-7\n\n9-7\n\nExperience \n1+ years of experience in customer service or hospitality position, experience in the real estate industry a plus!\nStrong computer and Excel skills (Google Suite experience preferred)\nExcellent communication and interpersonal skills\nAbility to work independently and as part of a team\nDiligent and efficient documentation, task, and schedule management skills\nAbout our Culture\nAt Groma, we’re looking to build something big and are on a very fast growth trajectory. While a healthy work-life balance is important to our team, we want to be upfront that there may be times when we expect commitments outside of the standard 9-5. We strive to respect individuals and their needs, while also acknowledging the reality that we have a small team that is trying to accomplish some very ambitious goals in a short period of time.\nWe are also focused on maintaining our dynamic in-office culture at Groma’s headquarters in beautiful downtown Boston, Massachusetts. We believe that in-person collaboration and spontaneous interpersonal interaction is critical to the company’s success at this stage. Also, our office is great. We own the whole building and have made it very much our own space. We’ve got a gym, locker rooms, a game room, a rooftop garden, and all the normal stuff to make an office an effective and fun place to be. We understand that everyone will need to work from home or the road occasionally, but want to be transparent with this expectation.\nWe have an ever-evolving list of values and conventions that guide how we operate as a company, but here’s a high-level overview of how we think about doing what we do:\nWe approach our work with pragmatic idealism that enables us to focus on our desire to make the world a better place in ways big and small while also being open to intelligent compromises that accelerate us on our path to serve our broader societal goals.\nOur whole team believes strongly that the challenges we are solving require effective teams, not individual heroes.\nWe have complex conversations well. We sit at the intersection of housing and blockchain policy, both nuanced topics with real-world impacts. We pride ourselves on being thoughtful, seeking the best solutions to real-world challenges, and implementing them effectively in the real world.\nJob Benefits\nWe offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) with company match, and paid time off. If you are interested in this exciting opportunity, please submit your resume and cover letter for consideration.\n5% 401k match\nFully covered high-quality health and dental insurance plans\nFully covered commuter passes for bus, subway, boat, or commuter rail\nCompetitive paid time off policy\n13 official company holidays\n1 floating holiday: We recognize that there are lots of holidays that are meaningful to different people in different ways, and we want to celebrate that by enabling team members to have the time/space to commemorate those days however is appropriate and using it as an opportunity - if they’d like to - to share the meaning of that day with the broader team\nPosition Salary Range\n$31.25—$34 USD","description_format":"text","description_chars":7073,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Dental insurance","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Morocco","iso":"MA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Property Development","Property Management"],"lifecycle":[{"event":"open","at":"2026-09-14T22:01:52Z"}],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.138,"p_room":0.28,"age_days":413,"expected_fill_days":18,"reasons":["conf:9","win:tail","crowd:junior"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/groma-junior-property-operations-associate","json_url":"https://alion.io/job/groma-junior-property-operations-associate.json","meta":{"generated_at":"2026-09-24T10:14:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}