{"id":3980862,"url":"https://alion.io/job/groma-maintenance-operations-associate","title":"Maintenance Operations Associate","company":{"id":674449,"name":"Groma","domain":"groma.com","url":"https://alion.io/company/groma-2","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":30,"max":35,"currency":"USD","period":"hour","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-09T15:23:28Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T19:41:41Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Groma is blending real estate and technology to unlock a new real estate asset class while making it easier for everyone - from institutional investors to the residents in our buildings - to participate in ownership. Our property technology platform uses AI to bring new efficiencies to the small unit count multifamily sector, enabling us to efficiently acquire, upgrade, and operate these 2-20 unit multifamily buildings and bring institutional performance to this massive but historically overlooked sector. Our investor technology platform makes owning these assets accessible to a broad array of investors, with bespoke vehicles available to institutional and family office investors and our flagship vehicle, the blockchain-powered GromaREIT, available to everyone, with a special focus on enabling ownership for the residents in our buildings. Visit www.groma.com to learn more about us.\nAbout the Role\nWe are seeking a highly-motivated and organized Associate to join our Maintenance Operations team. This role will own the day-to-day execution of property operations, using technology and practical judgment to investigate issues, determine appropriate actions, and coordinate stakeholders. This position requires the organizational skills to maintain accurate operational data, and the follow-through to ensure every work order progresses to a clear and documented outcome. Responsibilities for this position include, but are not limited to: \nTask Management \nManage an assigned queue of tasks from initial review through resolutionInvestigate each issue to understand cause and urgency\nResolve routine problems independently, and escalate to specialists when necessary \n\nEnsure that materials and information required for scheduled work are available to all parties involved\nWorkflow Support and Improvement\nSupport recurring workflows including turnovers, property onboarding, and quarterly inspections\nIdentify recurring problems and inefficiencies and propose standardizations or automations\nProvide feedback on existing operating procedures to ensure they reflect real-world conditions, and translate field observations into structured data \nData Collection, Organization, and Management\nUtilize Groma's operating systems effectively to maintain accurate records, document your observations, and capture property data such as photographs and measurements\nCorrect inconsistencies and participate in testing new AI-enabled workflows and automation tools\nVendor Coordination and Relationship Management\nCoordinate third party vendor scheduling and residential unit access for all assigned tasks\nCreate and communicate clear scopes for outside vendors, ensuring all information moves accurately between residents, vendors, and internal systems\nExperience\n1-2 years of experience in maintenance operations, property operations, or similar fields \nCurious and organized, comfortable moving between system-based analysis and field verification\nExperienced and confident in traveling between properties and working in the diverse environments encountered regularly in residential real estate\nIndependent worker and confident self-starter\nComfortable taking the lead on investigating unfamiliar problems and gathering reliable information to recommend and execute next steps\nTreat every interaction as an opportunity to improve the data, process, or tools supporting our portfolio\nAbout our Culture\nAt Groma, we’re looking to build something big and are on a very fast growth trajectory. We strive to respect individuals and their needs, while also acknowledging the reality that we have a small team that is trying to accomplish some very ambitious goals in a short period of time. We are focused on maintaining our dynamic in-office culture at Groma’s headquarters in downtown Boston. We believe that in-person collaboration and spontaneous interpersonal interaction is critical to the company’s success at this stage. We understand that everyone will need to work from home or the road occasionally, but want to be transparent with this expectation.\nWe have an ever-evolving list of values and conventions that guide how we operate as a company, but here’s a high-level overview of how we think about doing what we do:\nWe approach our work with pragmatic idealism that enables us to focus on our desire to make the world a better place in ways big and small while also being open to intelligent compromises that accelerate us on our path to serve our broader societal goals.\nOur whole team believes strongly that the challenges we are solving require effective teams, not individual heroes.\nWe have complex conversations well. We sit at the intersection of housing and blockchain policy, both nuanced topics with real-world impacts. We pride ourselves on being thoughtful, seeking the best solutions to real-world challenges, and implementing them effectively in the real world.\nCompensation\n$30-$35 per hour, commensurate with experience\nBenefits & Perks\n5% 401k match\nFully covered insurance premiums for dental, health, and vision plans\nFully covered commuter passes for bus, subway, boat, or commuter rail\nGenerous paid time off policy including vacation, holiday, sick time, and parental leave\n13 official company holidays & 1 floating holiday\nIn-office gym, roof deck, and comprehensive catering program\nPosition Salary Range\n$30—$35 USD","description_format":"text","description_chars":5352,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Investment","Residential Real Estate","Cryptocurrencies"],"lifecycle":[{"event":"open","at":"2026-11-09T19:41:41Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":107500,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":24,"reasons":["conf:0","win:early","comp:junior"],"computed_at":"2026-11-09T20:24:36Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":false},"html_url":"https://alion.io/job/groma-maintenance-operations-associate","json_url":"https://alion.io/job/groma-maintenance-operations-associate.json","meta":{"generated_at":"2026-11-09T20:24:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7597,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":674449},"rest":"https://alion.io/mcp/rest/get_company?id=674449"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgroma-maintenance-operations-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgroma-maintenance-operations-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgroma-maintenance-operations-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/groma-maintenance-operations-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgroma-maintenance-operations-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3980862}},{"tool":"search_jobs","arguments":{"company":"groma.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3980862},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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