Management Surveyor - 12 month Fixed Term Contract

We have two, 12 month Fixed Term Contract Management Surveyor roles, which will provide additional operational capacity to the Property Management team during a project implementation over the next year.

The role holder should actively embrace and utilise artificial intelligence (AI) and emerging technologies to enhance service, improve operational efficiency, support data-driven decision making, and continuously identify opportunities to improve customer outcomes and business performance.

This is a hands-on, delivery-focused role with a strong service charge, financial management and overall property operational management. The role holder will support service charge data readiness, budgeting and reconciliation activity, operational improvements and day-to-day management of the London Estate portfolio. The role will work closely with Property Management, Service Charge Accountancy, Finance and transformation project colleagues to help maintain operational performance through implementation, go-live and post go-live stabilisation.

What Makes This a Strong Fixed Term Opportunity?

• A chance to contribute to a high-profile business transformation programme with a direct impact on how Property Management operates in the future.
• A varied remit combining portfolio management, service charge, financial controls, data quality and operational problem-solving.
• Exposure to senior Property Management, Finance and programme stakeholders, with the opportunity to build strong relationships across the business.
• A role where progress will be tangible: clearing backlogs, improving data readiness, strengthening reporting and supporting a smoother transition to new systems and processes.
• An opportunity to bring commercial property management experience into a fast-moving programme environment while still retaining a strong operational property focus.

Key Objectives

• Service Charge Management

• Financial Management and Reporting

• Property Management
• Data and Process Improvement
• Transformation ProjectSupport

Key Responsibilities

• Manageallocatedproperty management activities across a designated portfolio.

• Support servicechargedata collection,validationand cleansing activities.

• Complete servicechargebudgeting and reconciliation tasks as directed.

• Assistin reducing outstanding financial and operational backlogs.

• Produceaccurateoperational and financial reports.

• Liaise with customers,suppliersand internal stakeholders on operational matters.

• Support compliance with Grosvenor policies and procedures.

• Work collaboratively with transformation project colleaguesto resolve operational issues.

• Maintainaccuraterecords within property management and financial systems.

• Support transition,mobilisationandstabilisationactivities followinggo-live.

• Provide flexible support across Property Management workstreams asprogrammepriorities evolve.

Key Requirements

• Experience ofmanaging commercial or mixed-use property portfolios.

• Strong understanding of service charge budgeting and reconciliations.

• Good financial and commercial awareness.

• Experienceofproperty management systems and data management.

• Ability to embrace and utilise AI and emerging technologies

• Strongorganisationalandprioritisationskills.

• Excellent stakeholder management and communication skills.

• Knowledge of landlord and tenant matters and property management best practice.

• MRICS, AssocRICS, MIRPM or equivalent professional qualification (Desired but not essential).

• Experience within a large mixed-use estate environment(Desired but not essential).

We know flexibility is important and take a hybrid approach to working, please contact us for further details.

We want you to have every opportunity to show us your strengths. There are adjustments available for our process, please contact us on [email protected] to discuss.

Grosvenor is proud to be a Disability Confident Committed employer. If you would like to speak with us for more detail, please contact [email protected]

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