{"id":2473661,"url":"https://alion.io/job/groundworks-service-manager-in-training-2","title":"Service Manager in Training","company":{"id":9049,"name":"Groundworks","domain":"groundworks.com","url":"https://alion.io/company/groundworks","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":41,"ghost_share":0.024,"stale_share":0.415,"repost_share":0.024,"time_to_fill_p50_days":34,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Virginia Beach, United States","United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":75000,"max_usd":156000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":333},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T20:38:55Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-11-03T03:31:24Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Groundworks, North America's leading and fastest-growing foundation repair and water management specialist, is growing and we’re looking for leaders who want more than a title-they want ownership, influence, and the opportunity to build something that lasts.\nAt Groundworks, we invest in people who are ready to lead, grow, and make an impact. Our Branch Manager Training Program (BMTP) is a six-month immersive development experience designed to prepare high-potential leaders to run a Groundworks branch and drive exceptional results for customers, employees, and the business.\nYou'll gain hands-on experience across sales, operations, and production while learning the Groundworks culture, business model, and leadership principles. Upon completion, you'll be placed into a Branch Manager role at one of our 80+ locations.\nThis program requires travel during training and a willingness to relocate for your Branch Manager placement.\nIf you're motivated by growth, leadership, and opportunity, Groundworks is ready to invest in your future.\nJob Purpose\nThe Service Manager in Training (SMIT) is a developmental leadership role designed to prepare future Service Managers through structured, hands-on learning and progressive leadership responsibilities. Working under the guidance of a Service Manager and branch leadership, the SMIT develops the technical, operational, financial, and leadership skills necessary to successfully lead a service department.\nThroughout the training program, the Service Manager in Training partners closely with Service Managers, Service Technicians, and Service Advisors to gain practical experience in team leadership, customer service, operational excellence, sales performance, and branch profitability. The role emphasizes continuous learning, accountability, and leadership development while supporting the daily operations of the service department.\nSuccessful completion of the program prepares the employee for promotion into a Service Manager position.\nDuties and Responsibilities\nParticipate in all aspects of the Service Manager training program, completing required training modules and demonstrating proficiency in key leadership competencies.\n\nSupport Service Managers in the day-to-day management of the service department.\n\nLearn to effectively coach, motivate, and develop Service Technicians and Service Advisors while promoting a positive, high-performance culture.\n\nAssist in monitoring technician productivity, service quality, customer satisfaction, and departmental performance metrics.\n\nDevelop a strong working knowledge of company products, services, installation methods, repair standards, and industry best practices.\n\nLearn applicable federal, state, and local regulations governing residential construction and service operations while ensuring compliance with company policies.\n\nSupport scheduling, workflow coordination, inventory management, and daily branch operations to maximize efficiency.\n\nAssist in reviewing inspections, repair recommendations, customer proposals, and completed work to ensure quality and consistency.\n\nBuild strong customer relationships by assisting with customer concerns, resolving service issues, and promoting additional products and services when appropriate.\n\nLearn financial aspects of service operations, including budgeting, profitability, labor management, and key performance indicators.\n\nParticipate in hiring activities, onboarding, coaching, performance discussions, and employee development as assigned.\n\nComplete leadership assignments designed to progressively increase ownership and independent decision making.\n\nCollaborate with branch leadership to identify operational improvement opportunities and implement best practices.\n\nAssist with administrative responsibilities necessary for the successful operation of the service department.\n\nDemonstrate increasing independence and leadership capability throughout the training program.\n\nIt is an essential function of this position that the employee regularly and reliably reports to work on time each scheduled workday.\n\nPerform all other duties as assigned.\n\nQualifications\n2 to 4 years of leadership experience, preferably within residential construction, home services, sales, operations, or a related industry.\n\nDemonstrated leadership potential with a strong desire to pursue a career in operations management.\n\nPrevious experience supervising or leading teams is preferred.\n\nBachelor's degree preferred but not required.\n\nStrong interpersonal, coaching, and communication skills.\n\nExcellent organizational, problem solving, and decision making abilities.\n\nAbility to learn technical products, operational processes, and financial management concepts.\n\nCustomer-focused mindset with strong relationship-building skills.\n\nAbility to thrive in a fast-paced, results-oriented environment.\n\nWorking Conditions\nCombination of branch office work and periodic site or warehouse visits to oversee business operations.\n\nFast-paced and dynamic work environment requiring flexibility and strong coordination skills.\n\nMay require occasional extended hours during peak periods, business audits, or special projects.\n\nFull-time\n\nOnsite\n\nWhat We Offer:\nCompetitive base pay, eligible to participate in the performance-based bonus program once training is completed and assigned to a branch\nBest-in-class Branch Manager in Training Program to help you start strong\nContinued support through professional development & annual Summits\nCompany vehicle and fuel card once training is completed and assigned to a branch\nPerformance opens doors to elite recognition, trips & events \nAnnual Tribe Appreciation Tour, holiday & volunteer events \nUpward mobility - we promote from within 80% of the time \nWhen you win, you own it-our Employee Ownership Program lets you share the upside. \nTuition Reimbursement Program - we invest in your development! \nWork-life balance - 2 weeks PTO and 6 paid holidays\nUS: Affordable and comprehensive benefits package including medical, dental, vision, long & short-term disability, company-paid life insurance, 401(k) and company match & paid maternity leave \nCanada: Affordable and comprehensive benefits package including medical, dental, long & short-term disability, and company paid life insurance\nThe anticipated salary range is the expected hiring range for this role in Virginia is $0.00 - $0.00. Final compensation will be based on an evaluation of each candidate's qualifications, relevant experience, demonstrated capabilities, and work location.1741 Corporate Landing Pkwy\nVirginia Beach, VA 23454","description_format":"text","description_chars":6588,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Life insurance","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Construction","Kitchens, Bathrooms & Home Improvement"],"lifecycle":[{"event":"open","at":"2026-10-13T20:38:55Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1 · green card filings: 2","filings_12m":1,"filings_prev_12m":3,"green_card_filings_12m":2,"median_offered_wage_usd":90833,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":0.9,"age_days":19,"expected_fill_days":34,"reasons":["conf:9","win:mid","comp:junior,brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/groundworks-service-manager-in-training-2","json_url":"https://alion.io/job/groundworks-service-manager-in-training-2.json","meta":{"generated_at":"2026-11-03T03:50:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5228,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":9049},"rest":"https://alion.io/mcp/rest/get_company?id=9049"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgroundworks-service-manager-in-training-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgroundworks-service-manager-in-training-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgroundworks-service-manager-in-training-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/groundworks-service-manager-in-training-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgroundworks-service-manager-in-training-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2473661}},{"tool":"search_jobs","arguments":{"company":"groundworks.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2473661},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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