{"id":351641,"url":"https://alion.io/job/groundworks-service-technician","title":"Service Technician","company":{"id":9049,"name":"Groundworks","domain":"groundworks.com","url":"https://alion.io/company/groundworks","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":29,"ghost_share":0,"stale_share":0.276,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Columbia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":100000,"max":120000,"currency":"USD","period":"year","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-05T00:00:00Z","employer_posted_date":"2026-08-05","last_verified_at":"2026-10-22T05:41:12Z","board_verified":true,"closed_at":null,"days_open":78,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":78},"description":"Do you thrive at the intersection of technical expertise and relationship-driven selling?\nAt Groundworks, North America's leader in foundation solutions, our Service Technicians are trusted advisors-combining hands-on knowledge with consultative sales skills to deliver real solutions that protect our customers’ homes. You’ll meet homeowners face-to-face, assess their needs, present proven systems, and earn steady pay and commissions while doing work you can stand behind. Backed by industry-leading training, advanced tools, and the strength of a national brand, this role is built for motivated professionals who want ownership of their success and a clear path for growth.\nThe Service Technician is an integral part of the customer journey post installation. They focus on partnering with customers to inspect and service preexisting company installed foundation repair and water management solutions. The Service Technician supports our customers with additional solutions options and needs.\nDuties and Responsibilities\nExecute appointments scheduled with customers\nTravel to customers' home based on assigned appointments\nBuild long-term relationships with customers and professionally represent the company\nRecommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures\nPerform annual customer maintenance visits, examining work previously completed\nPerform reactive service appointments, diagnose, and fix any issues\nInstall additional products purchased by the customer as necessary\nAdhere to safety regulations and procedures when carrying out responsibilities\nExamine solutions installed by the company and determine potential warranty or non-warranty work\nCommunicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required\nIt is an essential function of this job that the employee regularly and reliably reports to work on time each working day.\nOther duties as assigned\nQualifications\n1 or more years of proven sales experience preferred but not required\nConstruction/Home Improvement experience preferred\nProven customer relations experience preferred\nHigh school diploma or GED or equivalent experience\nA valid, non-restrictive Driver's License is required\nWorking Conditions\nThe employee lifts, pushes, pulls or carries objects; uses abdominal and lower back muscles to provide support over time without fatigue; and effectively lifts and carries heavy loads.\nThe position requires good manual dexterity (hand, hand and arm, two hands) and multi-limb coordination. It also requires the ability to quickly move arms and legs.\nThe employee must have excellent stamina.\nSeeing with the ability to read reports, data, statistics and information on computer screens are required.\nWhat We Offer:\nCompetitive base pay + commission & bonus ($70k - 80k avg. with Top Performers earning $100-120k)\nBest-in-class paid-training program with commission eligibility This role requires travel for a mandatory 3-week regional training class. Travel accommodations will be provided.\n\nCompany-generated leads - no cold calling required! \nCompany service vehicle and fuel card provided \nPerformance opens doors to elite recognition, trips & events \nAnnual Tribe Appreciation Tour, holiday & volunteer events \nUpward mobility - we promote from within 80% of the time \nWhen you win, you own it-our Employee Ownership Program lets you share the upside. \nTuition Reimbursement Program - we invest in your development! \nWork-life balance - 2 weeks PTO and 6 paid holidays\nUS: Affordable and comprehensive benefits package including medical, dental, vision, long & short-term disability, company-paid life insurance, 401(k) and company match & paid maternity leave \nCanada: Affordable and comprehensive benefits package including medical, dental, long & short-term disability, and company paid life insurance\nThe anticipated salary range is the expected hiring range for this role in South Carolina is $13.00 - $15.30. Final compensation will be based on an evaluation of each candidate's qualifications, relevant experience, demonstrated capabilities, and work location.","description_format":"text","description_chars":4251,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Development","Maintenance, Repair & Operations (MRO)"],"lifecycle":[{"event":"open","at":"2026-09-05T18:59:06Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1 · green card filings: 2","filings_12m":1,"filings_prev_12m":3,"green_card_filings_12m":2,"median_offered_wage_usd":90833,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.494,"p_room":0.28,"age_days":78,"expected_fill_days":34,"reasons":["conf:0","wave","win:tail","crowd:junior,brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":120000,"is_top_pay":true},"html_url":"https://alion.io/job/groundworks-service-technician","json_url":"https://alion.io/job/groundworks-service-technician.json","meta":{"generated_at":"2026-10-22T19:49:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3383,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":9049},"rest":"https://alion.io/mcp/rest/get_company?id=9049"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgroundworks-service-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgroundworks-service-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgroundworks-service-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/groundworks-service-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgroundworks-service-technician"}]}