{"id":2790716,"url":"https://alion.io/job/group-gti-client-delivery-coordinator","title":"Client Delivery Coordinator","company":{"id":673644,"name":"Group GTI","domain":"groupgti.com","url":"https://alion.io/company/groupgti","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":56000,"period":"year","method":"role_country_seniority_unknown","sample_n":380},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-16T19:12:25Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-18T08:10:46Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"The role aim:\n\nTo work within the coordinator team in our Client Delivery Centre (CDC), achieving excellent feedback on our service to our clients.\nOutcomes\nAn excellent candidate experience is successfully delivered.\nSupport candidate sourcing via GTI and external databases \nManage all candidate queries via phone, email, customer support desk\nFacilitate regular status updates to all candidates in the pipeline \nManage and track candidate referrals for each client \nDeliver candidate briefing calls \nDeliver candidate feedback calls and campaign evaluations \nFacilitate any adjustments for candidates during the selection process \nMeasure the delivery through campaign NPS scores\nClient delivery Service Level Agreements are met.\nManage and process all client and campaign activities within defined SLA timeframes \nAn outstanding client experience is delivered and maintained.\nSupport client ad hoc requests \nBuild knowledge and understanding of each client’s systems and processes\nPerson Specification\n\nStrong teamworking skills - ability to work in a team, supporting a shared workload \nAble to manage changing priorities and ambiguity in your own workload \nOrganised and able to manage multiple tasks and deadlines \nExcellent phone manner and written communication \nExcellent attention to detail \nSelf-motivated and able to display initiative \nComputer literate: experience of using email, internet, and MS Office packages \nPrevious experience in a customer facing environment would be preferable \nOther Information\nPermanent role - 37.5 hours per week. Monday to Friday 9am-5:30pm.\n3-month probationary period. \nCandidates applying for roles at GTI will be subject to background screening. You can find out more about our background screening and the recruitment of ex-offenders by reading our policies.\nIf you would like to speak to a member of our team to find out more information about this vacancy or you have any questions, please get in touch - .","description_format":"text","description_chars":1984,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing","Career Services"],"lifecycle":[{"event":"open","at":"2026-10-17T19:12:25Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":20,"reasons":["conf:2","win:early"],"computed_at":"2026-10-18T10:36:46Z"},"pay":null,"html_url":"https://alion.io/job/group-gti-client-delivery-coordinator","json_url":"https://alion.io/job/group-gti-client-delivery-coordinator.json","meta":{"generated_at":"2026-10-18T10:36:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15714,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673644},"rest":"https://alion.io/mcp/rest/get_company?id=673644"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgroup-gti-client-delivery-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgroup-gti-client-delivery-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgroup-gti-client-delivery-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/group-gti-client-delivery-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgroup-gti-client-delivery-coordinator"}]}