{"id":3017858,"url":"https://alion.io/job/group-o-technical-production-manager","title":"Technical Production Manager","company":{"id":673250,"name":"Group O","domain":"groupo.com","url":"https://alion.io/company/groupo","size_band":"51-200","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Roanoke, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":80000,"currency":"USD","period":"year","gross":null,"usd_annual":80000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T17:04:28Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-03T23:59:02Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"The Technical Production Manager role is responsible to support multiple clients by managing/maintaining the customer-facing technologies used in the field and establishing/supporting equipment maintenance procedures for flashing, software uploads, attaching retail mobile device securities, IMEI/Serial # scans and returned merchandise inspecting/testing.\nKey Responsibilities\nEssential Functions:\n\nFLASHING & RETURNED MERCHANDISE:\nPartner with Production Manager, Production Support Manager, Client Services Manager, Flashing Supervisor, Shipping & Receiving Manager, and Inventory Manager to maintain the technology required to inspect/test returned merchandise and flash various electronic mediums\nAs directed, work together with flashing and returned merchandise departments to execute standardized flashing and returned merchandise processes\nDevelop and deliver training materials to equip team members to effective use equipment and technologies\nExamine work for exactness, neatness, and conformance to policies and procedures.\nMonitor the productivity, accuracy and capacity of equipment\nSuggest modifications to established procedures and improve quality to reduce cost.\nReport discrepancies and quarantine as necessary.\nPerform the quality audit function when necessary.\nMaintain a safe, clean and orderly work area.\nGenerate and maintain departmental reports as directed.\nPerform other duties as assigned.\nManage the flow and throughput of material in and out of flashing cells\nSecondary Functions:\nProject Reporting \nContinual process improvement\nContinual automation technology optimization\nResponsible for measuring and reporting departmental KPI’s\nJob Qualifications\nEducation/Certifications:\nBachelor’s degree or equivalent combination of training and experience\nExperience:\nMinimum 1-4 years working in the mobile retail industry\nMinimum 1-4 years working with mobile devices and wearables\nMinimum 1-4 years working in a fast pace production environment\nMinimum 1-4 years management experience\nSkills and Qualifications:\nVendor management skills\nAnalytical and problem-solving skills\nQuality assurance management skills\nAbility to troubleshoot mobile devices, wearables, thermal printers, sensors, LCD and touch screens, barcode scanners\nAbility to troubleshoot cradle point router connectivity issues\nInventory management skills\nCommunication and listening skills\nAbility to manage multiple projects in a fast-paced environment \nAbility to lead a team of up to 80 flashing technicians\nPreferred Skills and Qualifications:\nMeeting and exceeding defined SLAs; Stakeholder satisfaction; Accurate and up-to-date inventory database; Effective communication with stakeholders; Ability to bring change and create efficiencies to current processes\n Physical Requirements: N/A\nBenefits\nMedical, Dental, Vision, and Life Insurance\nFlexible Spending Accounts (Medical and Dependent Care)\n401(k) Plan with Company Match\nGenerous Paid Time Off\n10.5 Paid Holidays\nCareer Development Opportunities","description_format":"text","description_chars":3000,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Packaging & Labeling","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-10-21T17:04:28Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":72500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.783,"p_room":0.9,"age_days":13,"expected_fill_days":20,"reasons":["conf:1","win:mid","comp:junior"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":80000,"is_top_pay":false},"html_url":"https://alion.io/job/group-o-technical-production-manager","json_url":"https://alion.io/job/group-o-technical-production-manager.json","meta":{"generated_at":"2026-11-04T01:04:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1606,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673250},"rest":"https://alion.io/mcp/rest/get_company?id=673250"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgroup-o-technical-production-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgroup-o-technical-production-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgroup-o-technical-production-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/group-o-technical-production-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgroup-o-technical-production-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3017858}},{"tool":"search_jobs","arguments":{"company":"groupo.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3017858},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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